Provider profile
Paul Davis Restoration of Southern New Jersey
Provider snapshot
What this listing says
Southern New Jersey homeowners dealing with water damage or mold who want a national franchise with insurance-claim support and 24/7 emergency response out of Hainesport.
Best for
- Homeowners in Burlington, Camden, or Gloucester counties who need mold remediation tied to an existing water damage claim.
- Insurance-referred jobs where you want a company that handles the claims process and coordinates directly with your adjuster.
- Commercial property managers needing a single company for water extraction, mold cleanup, and reconstruction under one contract.
- Situations where water damage and mold overlap and you want one crew to handle both the drying and the mold work.
About this company
Paul Davis Restoration of Southern New Jersey is a franchise location of the national Paul Davis network, based out of Hainesport, NJ. They handle water, fire, mold, and storm damage for both residential and commercial properties. Bill Elliott owns this franchise and stays directly involved with customers, fielding calls and coordinating crews.
Mold is one of several services here, not the primary focus. This is a full-service restoration company that also does mold remediation and testing. Their website describes technicians with IICRC credentials trained to identify mold, contain the spread, and apply antimicrobial treatments. They offer 24/7 emergency response with a stated 30-minute callback window and claim to arrive on-site within hours.
The Paul Davis franchise was founded nationally in 1966 and has over 300 locations across the US and Canada. This Southern New Jersey location serves a wide stretch of the region, from Camden and Cherry Hill down to Vineland and across to Voorhees and Mount Laurel. They work closely with insurance companies and can receive claims directly through their website.
Services
Service area
Headquartered in Hainesport, NJ (Burlington County). Their website lists service area pages for Camden, Cherry Hill, Deptford, Glassboro, Medford, Moorestown, Mount Laurel, Pennsauken, Sicklerville, Vineland, Voorhees, and Willingboro. Review testimonials mention customers from additional towns including Marlton, Sewell, Blackwood, Haddonfield, Bordentown, and Trenton, suggesting broad coverage across Burlington, Camden, Gloucester, and parts of Atlantic and Cumberland counties.
Review consensus
Skyler (also spelled Skylar) appears in more Google reviews than any other employee, praised for responsiveness, clear explanations, and empathy during stressful situations. Randy gets specific praise for being courteous, on-time, and experienced. Bill Elliott, the owner, shows up in reviews as hands-on, calling customers directly, coordinating scheduling, and following up. Mike pairs with Skyler frequently and reviewers describe them as a reliable team. Don and his father were called out for hard work and impeccable communication. Gabrielle was praised for careful drywall removal and cleanup.
0 found across 30 total reviews at 4.5★. No 1-star reviews have appeared in the last 18 months. The review history shows no recent negative patterns to flag.
The most consistent theme across reviews is proactive communication. Multiple reviewers say the team reached out to them before they had to ask. This appears to be a deliberate operational practice rather than individual initiative, since it shows up across different staff members and different time periods. The franchise model means insurance companies refer customers here regularly, so most reviewers arrived through their insurer rather than finding the company independently.
Skyler/Skylar (project manager/technician — positive). Randy (technician — positive). Mike (technician — positive). Bill Elliott (owner — positive). Don (technician — positive). Gabrielle (technician — positive). Kylie (technician — positive).
This is a solid insurance-referred restoration company with an owner who stays involved and a field team led by Skyler that reviewers clearly trust. Ask for Skyler or Randy if you can. Since they handle both testing and remediation for mold, get an independent test to keep the process honest.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company deciding you have a mold problem is the one billing you to fix it. Consider getting an independent mold test before or after their work.
- Mold remediation is not their core business. They are primarily a water and fire damage restoration company. If you have a complex mold-only situation, a mold-focused firm may have more specialized experience.
- This is a franchise. The national Paul Davis brand sets standards, but this location operates independently. Quality depends on the local owner and crew.
- Some customers on their testimonials page noted that reconstruction sometimes required separate teams or follow-up visits, and communication about timelines was not always clear.