Provider profile
PuroClean of Hoboken
Provider snapshot
What this listing says
Hudson County homeowners dealing with water damage or mold after a pipe burst or flood who want a franchise-backed crew with named techs reviewers consistently praise by name.
Best for
- Hoboken, Jersey City, or Weehawken residents with water damage from burst pipes, flooding, or appliance failures who need same-day emergency response
- Condo owners or property managers in Hudson County who need a company that coordinates directly with insurance adjusters — multiple reviewers confirm PuroClean walked them through the claims process
- Homeowners who discovered mold after a leak and want testing and remediation handled by the same company — but read the conflict-of-interest note below
- Commercial property managers needing a single vendor for water, fire, mold, and biohazard work across multiple units
About this company
PuroClean of Hoboken is a PuroClean franchise serving Hudson County, New Jersey, out of their Secaucus office on Penhorn Avenue. Co-owners Peter Shine and Robert Rodriguez have worked together for over 10 years in property damage restoration. They run water damage mitigation, mold removal, fire and smoke restoration, and biohazard cleanup for both residential and commercial properties.
Their technicians hold IICRC and AMRT certifications, and the company carries EPA Lead-Safe certification. The website describes moisture detection with thermal imaging and moisture meters, a proprietary QuickDry System for drying and dehumidification, and HEPA and charcoal air filtration devices for smoke and odor jobs. They also mention thermal fogging and hydroxyl generators for deodorization. Nothing here is unusual for a restoration franchise of this size, but the equipment list is specific enough to suggest they actually stock it rather than subcontracting.
The franchise model means you get standardized pricing systems and processes backed by a national brand, but your actual experience depends on the local crew. In this case, reviewers name specific technicians — Justin Paulino, Sean, Esteban, Frank (Francisco Padrone), Eric, and Lila Khiry — with enough consistency to suggest a stable, established team.
4.9 stars across 109 Google reviews with zero negatives in the last 18 months is an exceptionally clean record. Most restoration companies in dense urban markets accumulate at least a few complaints about scheduling or pricing. The volume of reviews concentrated in late 2025 through mid-2026 suggests an active, busy operation.
Services
Service area
PuroClean of Hoboken operates from 601 Penhorn Ave in Secaucus, NJ. They list six service areas: Hoboken, Weehawken, West New York, Jersey City, Union City, and Guttenberg — all in Hudson County. Reviewer mentions also include North Bergen.
Review consensus
Reviewers consistently name individual technicians. Justin Paulino appears most frequently, praised for mold remediation, water cleanup, and fire damage work — reviewers describe him as knowledgeable and a clear communicator. Sean drew a cluster of praise in December 2025 for water damage and mold jobs, with multiple reviewers highlighting his professionalism and ability to explain the process. Esteban is praised for respectfulness and hands-on work. Frank (also called Frankey or Francisco Padrone) earned praise as a project manager who handles drying, demo, and customer communication. Lila Khiry is called out by a 30-year property manager as a first-call contact for water and mold issues. Eric is praised for mold inspections. The consistent theme across all reviewers: clear communication about what is happening and why.
0 found across 109 total reviews at 4.9★. No negative reviews found in the last 18 months. With 109 total reviews at 4.9 stars, there are no recent complaints to analyze.
The review timeline shows a concentration of activity in December 2025, with many 5-star reviews naming specific crew members (Esteban, Sean, Frank, Justin) posted within days of each other. Several of these reviewers have only 1-2 total Google reviews. This pattern is consistent with a company that actively asks satisfied customers to leave reviews after completed jobs — a common and legitimate practice, though it means the review profile reflects prompted feedback rather than organic commentary.
Justin Paulino (technician/project manager — positive, named in 10+ reviews for mold remediation, water cleanup, and fire damage). Sean (technician — positive, named in 6+ reviews for water damage and mold work). Esteban (crew member — positive, named in 6+ reviews for respectfulness and quality work). Frank/Frankey/Francisco Padrone (project manager — positive, named in 4+ reviews for water damage restoration and demo work). Eric (technician — positive, named in 2 reviews for mold inspection). Lila Khiry (coordinator/manager — positive, named in 2 reviews for responsiveness and guiding clients through the process). Rob (likely co-owner Robert Rodriguez — positive, named in 1 review for water pipe emergency). Alex (crew member — positive, named in 1 review for water pipe emergency).
This is a well-reviewed franchise operation with a stable, nameable crew. Ask for Justin or Sean by name if your job involves mold or water damage. Get an independent mold test before agreeing to their remediation scope, since they do both testing and remediation.
Keep in mind
- PuroClean of Hoboken does both mold testing and mold remediation. That creates a conflict of interest: the company identifying your mold problem is the same one billing you to fix it. Consider getting an independent mold test before committing to their remediation scope.
- This is a franchise operation. National branding and standardized pricing are benefits, but franchise ownership can change, and your experience depends on the local team, not the brand.
- Their office is in Secaucus, not Hoboken. The service area spans six towns across Hudson County, so response times may vary depending on your location and current job volume.
- 109 reviews with zero negatives in 18 months is unusual. A cluster of reviews appeared in December 2025, many from accounts with low review counts. This does not mean the reviews are fake, but it is worth noting.