Provider profile
DRYmedic Restoration Services of Pleasantville
Provider snapshot
What this listing says
Pleasantville-area homeowners dealing with water damage or mold after plumbing failures, frozen pipes, or sewage backups who want a franchise-backed restoration crew with 24/7 availability.
Best for
- Homeowners in the Pleasantville, Ocean City, and Wildwood corridor who need same-day water extraction after a burst pipe or flood.
- Property owners dealing with mold growth triggered by water damage who want a single company to handle both the water cleanup and the mold removal.
- Commercial property managers in southern Atlantic County needing after-hours emergency restoration with insurance claim support.
About this company
DRYmedic Restoration Services of Pleasantville is a franchise location based in Pleasantville, NJ, part of the DRYmedic national brand operated under STOP Franchising SPE LLC. Each location is individually owned and operated. Their primary focus is water damage restoration, but they also handle mold remediation, fire and smoke damage, sewer backup cleanup, storm damage, disinfection, and contents cleaning. They serve both residential and commercial properties.
The website claims over two decades of experience in the restoration field, though that likely refers to the franchise brand rather than this specific location. They advertise a 24/7 disaster hotline and promise to dispatch an estimator within an hour of a call. Their mold remediation page describes a process that includes evaluating affected areas, determining the cause, removing the mold, assessing damage, and performing an air quality test. They also position themselves as insurance claim specialists.
Services
Service area
Based in Pleasantville, NJ (100 N Franklin Blvd). Serves communities across Atlantic and Cape May Counties including Ocean City, Northfield, Somers Point, Ventnor City, Pomona, Newtonville, Port Republic, Richland, Woodbine, Sea Isle City, Stone Harbor, North Wildwood, Wildwood, Wildwood Crest, West Wildwood, West Cape May, and Upper Township.
Review consensus
Stanley (Stan) Swan is mentioned by name in at least 12 reviews and draws consistent praise for fast response times, clear communication, and hands-on involvement. Mark Swan, identified as Project Manager in one review, also appears frequently alongside Stanley. Anthony and Marvin are praised for being courteous and compassionate. Reviewers consistently highlight same-day or near-immediate arrival, thorough cleanup, and a willingness to explain each step of the process. Several reviewers mention the team going beyond the scope of work — watering plants, being careful with pets, and leaving the home cleaner than expected.
0 found across 28 total reviews at 5.0★. No negative reviews found in the last 18 months. With a perfect 5.0 rating across 28 reviews, there is no complaint data to analyze.
A perfect 5.0 with 28 reviews is unusual for any restoration company. Most of the review volume clusters around water damage jobs — burst pipes, frozen pipes, hot water heater failures — rather than mold-specific work. Only two reviews mention mold directly (Guillermo Sanchez and Jennifer Hatfield). This suggests mold remediation may be a secondary service line for this location rather than their day-to-day focus.
Stanley (Stan) Swan (operations/lead technician — positive across 12+ reviews). Mark Swan (Project Manager — positive across 8+ reviews). Anthony (technician — positive in 3 reviews). Chris (technician — positive in 1 review). Marvin (technician — positive in 1 review). Bubba (technician — positive in 1 review). Nelly Sarmiento (technician — positive in 1 review). Jean Mong (mentioned in 1 review, role unclear — positive).
This is primarily a water damage restoration company that also handles mold. If your mold problem stems from a water event — a burst pipe, a sewage backup, a flood — they are well-reviewed for handling the full scope. Ask for Stanley or Mark. If you have a standalone mold issue unrelated to water damage, confirm they have specific experience with your situation before booking.
Keep in mind
- DRYmedic is a franchise. The national brand's marketing and the local team's actual capabilities may differ. Ask about this location's specific experience and equipment.
- The website mentions performing air quality tests as part of their mold remediation process. Ask whether they use a third-party lab for testing or handle it in-house, since the same company remediating and testing creates a potential conflict of interest.
- Their service area lists 18 communities spanning Atlantic and Cape May Counties. Confirm response time for locations far from their Pleasantville headquarters, especially the Wildwood and Cape May towns.