Provider profile
Dr Mold Removal
Provider snapshot
What this listing says
Bergen County and NYC-area homeowners dealing with basement mold or water intrusion who want a small, owner-run crew led by Eddie that offers 24/7 emergency response.
Best for
- Bergen County homeowners who want a small crew that handles both mold and water damage in one visit.
- NYC-area property owners needing emergency water extraction or flooded basement cleanup on weekends or after hours.
- Buyers who want a second opinion on a mold diagnosis from another company -- reviewers describe Eddie giving free phone consultations.
- Homeowners looking for a single point of contact rather than being handed off between sales and field teams.
About this company
Dr Mold Removal is a small mold and water damage outfit based in Palisades Park, New Jersey, serving Bergen County and all five NYC boroughs. Eddie runs the operation and shows up personally on most jobs. Multiple reviewers describe him giving free phone consultations and weekend assessments without charging for the visit.
The company handles mold testing, remediation, and water damage restoration under one roof. Their website advertises 24/7 emergency service and flooded basement cleanup as core offerings. Nothing on the site points to unusual equipment or methods -- this is a straightforward removal and repair operation, not a firm that emphasizes lab work or post-remediation verification.
The review history suggests a company that has grown slowly on referrals rather than marketing. Several reviewers mention recommending Dr Mold Removal to friends and clients after their own experience. One reviewer noted that a previous company charged over $1,000 for tests that found nothing, while Dr Mold Removal inspected, found no mold, and told the customer not to spend money on a return visit.
A 4.9-star rating across 30 Google reviews with zero negatives is unusually clean. The review volume is modest, but every review with text is positive, and several come from Local Guide accounts with established review histories. The lack of any complaints makes it hard to identify weaknesses, but the small sample size means a bad experience could shift the picture quickly.
Services
Service area
Based in Palisades Park, New Jersey. Lists service area pages for Fort Lee, Cresskill, Alpine, Paramus, and Mahwah in Bergen County, plus Manhattan, Brooklyn, Queens, the Bronx, Long Island, and Staten Island in New York. That is a wide footprint for what appears to be a small operation -- confirm availability and response times for locations far from their Palisades Park base.
Review consensus
Eddie is the name that comes up most often. Jenny Gartshteyn (Local Guide, 18 reviews) described him responding to an after-hours call, requesting photos, and delivering a same-day estimate. Elvira Lizotte said he explained everything during the job. Yannick M praised his upfront quoting and COVID precautions. Joel Kandy described Eddie arriving quickly, identifying the mold source, and handling the full job worry-free. Helen Packard noted the crew mopped up after finishing. Avi is mentioned once by Cedric Burg (Local Guide, 57 reviews) for a stellar job. Across all reviews, the recurring themes are responsiveness, honest pricing, and willingness to give free assessments. John Haines described the owner telling him there was no mold and advising against paying for another visit -- after a previous company had charged over $1,000.
0 found across 30 total reviews at 4.9★. No 1-star reviews exist in this company's history. Across 30 total reviews at 4.9 stars, there are zero negative ratings of any kind in the last 18 months.
The review base skews heavily toward 2018-2021, with only two reviews in 2024-2025. This could mean the company is small and relies on word-of-mouth rather than actively soliciting reviews, or that review volume has slowed as the market has gotten more competitive. The absence of any negatives across the full history is unusual and worth noting -- it may reflect genuinely good service on a small volume, or it could mean the company simply has not scaled enough to encounter the friction that generates complaints.
Eddie (also spelled Eddy) -- owner/operator, named in at least five reviews for responsiveness, clear communication, honest assessments, and hands-on work. Avi -- crew member or associate, praised once by Cedric Burg for a stellar job.
Ask for Eddie when you call. He is the person reviewers consistently praise, and he appears to run most jobs personally. Get your mold test from an independent lab if you want to avoid the conflict of interest, then bring the results to Dr Mold Removal for the remediation quote. Confirm response time and any travel surcharge if your property is outside Bergen County.
Keep in mind
- They do both mold testing and remediation, which creates a conflict of interest. The same company that tells you whether you have mold also profits from removing it. Consider getting an independent test first.
- With only 30 reviews, the 4.9-star rating is based on a small sample. One or two bad experiences could meaningfully change the picture.
- The website claims coverage across all five NYC boroughs, Long Island, and northern New Jersey. That is a very wide territory for what appears to be a small crew. Confirm travel fees and response times for locations far from Palisades Park.
- The website does not mention specific certifications, equipment brands, or post-remediation clearance testing procedures. Ask what their process includes before signing.