Provider profile

P&M Mold Pro

Montclair, NJ / 4.9 rating / 44 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Montclair-area homeowners dealing with basement mold or post-flood cleanup who want an owner-operated company where Presley Williams personally manages every job.

Water damage repairIn-house testingPost-flood restorationRemodeling
Base location Montclair, NJ
Provider type Restoration company
Public reviews 4.9 from 44 reviews

Best for

  • Northern New Jersey homeowners who find mold during a real estate transaction and need fast turnaround before closing.
  • Basement mold problems tied to water intrusion, flooding, or humidity, where both remediation and reconstruction are needed under one contract.
  • Homeowners who want to deal directly with the business owner rather than a sales rep or dispatcher.
  • Post-storm or burst-pipe emergencies that need same-day or next-day response, including weekends.

About this company

P&M Mold Pro is an owner-operated mold and water damage restoration company based in Montclair, New Jersey. Presley Williams runs the business and personally shows up on jobs. The company handles both residential and commercial work across the state, though the review footprint clusters in northern New Jersey. They do both mold testing and remediation, which means the same company diagnosing the problem is also selling the fix.

Their website describes a five-step process: inspection, containment, removal, cleaning, and restoration. They mention using HEPA filtration, negative air pressure, antimicrobial agents, and dehumidification equipment. They also handle the rebuild side, doing remodeling and reconstruction after remediation, so you are not left coordinating a second contractor. One reviewer noted the team applied a white encapsulant sealant after remediation. Several reviews mention insurance navigation help.

Williams has been in the mold business for over 15 years. The company is BBB-listed and operates Monday through Saturday, 7 AM to 7 PM. Multiple reviews describe Presley rearranging his schedule for emergencies, including coming out on weekends and after hours when pipes burst or move-in deadlines loomed.

A 4.9-star rating across 44 Google reviews with zero negatives in the last 18 months is unusually clean. Every review with text praises Presley by name. That consistency suggests a small operation where the owner controls quality directly rather than delegating to rotating crews.

Services

Mold remediationmold inspectionindoor air quality testingwater damage restorationflood damage repairwater extractiondrying and dehumidificationbuilding restorationremodelingodor removalcarpet cleaning

Service area

P&M Mold Pro is headquartered at 18-20 Lackawanna Plaza in Montclair, New Jersey. The website claims service across northern, southern, and central New Jersey. The review base is concentrated around northern NJ communities. If you are outside the Montclair area, confirm travel fees and whether the owner will be on-site.

Review consensus

What reviewers praise

Presley Williams is named in the vast majority of reviews. Reviewers consistently highlight his personal involvement on every job, clear and itemized estimates, willingness to answer questions in detail, and responsiveness outside normal business hours. Multiple reviewers mention fair or competitive pricing. Several note that the crew left the work area cleaner than expected, including hauling away extra trash. Reviewers who needed work done under real estate closing deadlines praise rapid scheduling. Insurance navigation help is mentioned by at least two reviewers. Otis is called out as a hard worker by one reviewer, and Marcus is praised for patience and quality work alongside Presley.

What low reviews reveal

0 found across 44 total reviews at 4.9★. No 1-star reviews exist among the 44 total reviews at 4.9 stars. There are zero negative reviews from the last 18 months. There is simply no complaint data to analyze.

Pattern worth noting

The review pattern reflects a classic owner-operator dynamic. Presley is personally named in nearly every review because he is personally present on nearly every job. This is both the company's strength and its scaling constraint. Quality stays high because one person controls it, but capacity is inherently limited. Several reviews mention real estate agents recommending P&M Mold Pro, suggesting a referral pipeline from the local agent community.

Named staff

Presley Williams (owner — universally positive, named in majority of reviews for hands-on work, responsiveness, fair pricing, and clear communication). Otis (crew member — positive, praised as a hard worker). Marcus (crew member — positive, praised for patience and quality work).

Bottom line

With no negative reviews to warn about, the main risk here is the testing-and-remediation conflict of interest. Get an independent mold test before hiring them to remediate. If you go with P&M Mold Pro, ask for Presley to be on-site for your project and get the itemized estimate reviewers describe. This is a small operation, so book early if your timeline is tight.

Keep in mind

  • P&M Mold Pro does both mold testing and mold remediation. That is a conflict of interest. The company diagnosing the mold problem has a financial incentive to find one. Consider getting an independent inspection before committing to remediation.
  • The website claims statewide New Jersey coverage, but the review base is concentrated in the northern part of the state around Montclair. If you are in southern or central NJ, confirm response times and whether Presley will personally oversee the work.
  • With 44 reviews and zero negatives, the sample is small enough that there simply is not much complaint data to evaluate. A strong rating at this volume is encouraging but not the same as hundreds of reviews with the same score.
  • Hours are Monday through Saturday. The website does not list Sunday availability, though multiple reviewers describe after-hours and weekend responsiveness for emergencies.