Provider profile
City Pros
Provider snapshot
What this listing says
Jersey City homeowners dealing with water damage who want a restoration company that also handles mold remediation under one roof.
Best for
- Jersey City residents who need water damage restoration with mold cleanup handled by the same crew.
- Homeowners dealing with burst pipes or basement flooding who want same-day emergency response.
About this company
City Pros operates as a water damage restoration company out of Jersey City, NJ, with mold remediation as a secondary service line. Their primary identity is water damage work — burst pipes, flooding, sewage backups — with mold removal bundled in as part of the restoration workflow. They also list fire damage restoration and sewage cleanup.
Their mold remediation page describes a six-step process: inspection with infrared cameras and moisture meters, containment with negative air machines, HEPA air scrubbers for airborne filtration, antimicrobial treatment for surfaces, dehumidification, and a final walkthrough. They claim IICRC-certified technicians. Nothing about the described process is unusual for a restoration company offering mold work — this is standard equipment and methodology.
One detail worth flagging: the website's About page contains the placeholder text "[Your Company Name]" instead of the actual business name, which suggests a template site that was not fully customized.
Services
Service area
City Pros is based at 166 14th St in Jersey City, NJ. The website focuses exclusively on Jersey City. No other cities or counties are mentioned in any service area claims.
Review consensus
Positive reviews consistently mention fast response times, careful treatment of property and belongings, and efficient cleanup of flooded basements and burst pipes. Several reviewers note punctuality and friendliness. No individual staff members are named in any review.
1 found across 24 total reviews at 4.9★. The single recent negative is a 3-star review from January 2026 by a Google Local Guide with 672 reviews. The reviewer states this is "only a routing service to Voda Cleaning and Restoration of Jersey City," implying City Pros acts as a lead-generation front rather than performing work directly. The owner did not respond to this review.
The reviewer credibility pattern is striking. All 23 five-star reviewers have 1-2 total Google reviews and zero are Local Guides. The only Local Guide — with 672 reviews — left the sole negative and questioned whether this is a real operating company. The owner response rate on negative reviews is 0%, meaning the routing-service allegation went unaddressed. Combined with the template website containing placeholder text, there are legitimate questions about whether this is an independent operating company or a lead-generation entity.
No staff members are named in any review.
The reviews paint an unusually clean picture, but the reviewer credibility signals raise concerns. Before booking, ask directly whether City Pros employees will perform the work or whether your job will be handed off to Voda Cleaning and Restoration or another subcontractor. Confirm the company name, licensing, and who carries the insurance for the crew that shows up.
Keep in mind
- City Pros does both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Get an independent mold test before committing to remediation work.
- A credible reviewer with 672 Google reviews described this as a routing service for Voda Cleaning and Restoration of Jersey City. Ask upfront who will actually show up to do the work and whether it is City Pros employees or a subcontractor.
- The website contains placeholder text ("[Your Company Name]") on the About page, raising questions about how established the operation is.
- Nearly all positive reviewers have only 1-2 total Google reviews and none are Local Guides. The only Local Guide in the review set left the 3-star complaint.