Provider profile
Savage
Provider snapshot
What this listing says
Hazlet-area homeowners dealing with water damage that led to mold, who want a single family-owned company to handle extraction, remediation, and reconstruction under one roof.
Best for
- Homeowners in Monmouth, Middlesex, or Ocean County who need emergency water extraction that may also involve mold.
- Buyers who want one company to handle everything from water damage through mold remediation to final reconstruction.
- Insurance claimants who want a restoration company that coordinates directly with carriers and has referral relationships with local agents.
- Commercial property owners in central New Jersey dealing with water, fire, or biohazard situations that need fast turnaround.
About this company
Savage Restoration is a family-owned restoration company based in Hazlet, New Jersey, operating since 2007. They handle the full damage cycle: water extraction, mold remediation, fire and smoke cleanup, storm damage, biohazard work, and reconstruction. Owner Michelle Hutchinson runs the operation, and the company advertises 60-to-90-minute on-site arrival for emergencies.
On the mold side, their website lists containment, HEPA air filtration, surface and structural cleaning, moisture control, and post-remediation verification. They also do their own mold testing, which means they both diagnose and fix the problem. The reconstruction arm means they can take a water-damaged property from wet floors through mold removal to finished repairs without subcontracting.
The company has deep roots in the Monmouth County insurance referral network. Multiple reviews come from insurance agents who refer clients to Savage, and several mention Bill Savage by name as a hands-on presence in the company's earlier years. Michelle has taken over ownership, but the referral relationships and repeat-business pattern remain strong.
A 4.9-star rating across 65 Google reviews with zero negative reviews in the last 18 months is unusual for a restoration company. The volume is modest, but the consistency is notable. Several reviewers are Local Guides with significant review histories, which adds weight to the rating.
Services
Service area
Headquartered in Hazlet, New Jersey. Serves Monmouth, Middlesex, Upper Ocean, Somerset, Essex, and Union counties. The contact page also claims 'all of New Jersey,' which likely overstates practical coverage from a single Hazlet office.
Review consensus
Treece (also spelled Terece) appears in the most reviews as a project manager and draws consistent praise for communication and hands-on work. Michelle is cited for fast response, personal attention, and keeping clients updated throughout jobs. Bill is named repeatedly in older reviews for coming out personally, being honest about what work was actually needed, and staying until the homeowner was satisfied. Irving and Johan were praised for being friendly and knowledgeable. Multiple insurance agents have posted reviews recommending Savage to their own clients, which is an unusual credibility signal. Speed is the most common theme: several reviewers mention same-day or next-day response, and one notes a 30-minute turnaround from initial visit to equipment delivery.
0 found across 65 total reviews at 4.9★. No 1-star reviews found. Zero negative reviews (3 stars or below) appear in the last 18 months across 65 total reviews at 4.9 stars. There are no complaint patterns to report.
A notable share of Savage's 5-star reviews come from insurance agents and industry referral partners rather than direct consumers. This is a double-edged signal: it means the company has earned trust from people who see restoration work regularly, but it also means the review base skews toward business relationships rather than typical homeowner experiences. Several of these referral reviews are from 2017 and lack detail beyond a recommendation.
Treece/Terece (project manager — praised in multiple reviews for communication and quality work). Michelle Hutchinson (owner — praised for responsiveness, personal attention, and keeping clients informed). Bill/Bill Savage (former owner or co-owner — praised for honesty, hands-on involvement, and patience). Irving (crew member — praised for friendliness and knowledge). Johan (crew member — praised for friendliness and knowledge). June (crew member — praised for hard work). Tim (crew member — praised for hard work). George (crew member — praised for helpfulness). Elijah (crew member — praised for helpfulness). Dustin (crew member — praised for going above and beyond). Chris Colgan (crew member — praised for walking clients through the process and cleanliness). Adam (crew member — mentioned in passing, positive context).
Savage has an unusually clean review record for a restoration company. Ask for Treece as your project manager if mold work is involved, and request Michelle directly for insurance coordination. Since they do both testing and remediation, consider getting an independent mold test first so you have a baseline that was not produced by the company doing the removal.
Keep in mind
- Savage does both mold testing and mold remediation. That means the same company diagnosing your mold problem also profits from fixing it. Ask whether they will accept a third-party test or recommend an independent inspector.
- The website claims service across six counties and 'all of New Jersey' on the contact page. From their Hazlet base, response times to Somerset or Essex County will be longer than the advertised 60-90 minutes.
- This is primarily a water damage restoration company. Mold remediation is one of seven service lines, so their mold work typically follows a water loss rather than standalone mold projects.
- With 65 reviews, the sample size is smaller than some competitors. The 4.9 rating is strong but built on modest volume.