Provider profile

WeDry USA

Fort Lee, NJ / 5 rating / 26 reviews / Water damage restoration service

WU

Provider snapshot

What this listing says

Fort Lee and northern New Jersey property owners dealing with mold after water damage who want a single company to handle remediation and rebuild under one insurance claim.

Mold + water damageInsurance claim support24/7 emergency response
Base location Fort Lee, NJ
Provider type Restoration company
Public reviews 5 from 26 reviews

Best for

  • Northern New Jersey homeowners who discover mold after a water leak and want one company to handle tearout, remediation, and rebuild.
  • Landlords with rental properties across the NY/NJ area who need a company that will coordinate directly with tenants and manage insurance paperwork.

About this company

WeDry USA is a multi-state restoration company headquartered in Fort Lee, New Jersey, with additional offices in Dania Beach (Florida), New City (New York), and New Orleans (Louisiana). Mold remediation is one of several services they offer alongside water mitigation, fire restoration, and full reconstruction. They handle both residential and commercial properties.

Their mold remediation page describes a step-by-step process: containment barriers, negative air machines and air scrubbers, HEPA vacuuming, biocide treatment, and antimicrobial fogging. They also do mold inspection using moisture meters and thermal cameras. The rebuild-after-remediation capability is the real differentiator here. Most mold companies tear out drywall and leave you to find a contractor. WeDry handles the reconstruction in-house, which simplifies the insurance process. They have a billing department that works directly with insurers.

Services

Mold remediationmold inspectionwater mitigationwater damage restorationfire damage restorationsmoke cleanupsewage cleanupleak detectiondisaster recoveryroof tarpingboarding upasbestos abatement

Service area

Headquartered in Fort Lee, New Jersey. Additional offices in Dania Beach, Florida; New City, New York; and New Orleans, Louisiana. Reviews confirm work in central and northern New Jersey. The four-state footprint is broad for a company with 26 reviews, so confirm crew availability for your location.

Review consensus

What reviewers praise

Andrew is the most frequently named staff member, appearing in at least six reviews. Rachelle Zomick left two separate reviews months apart praising him, calling him someone who "stands by his work every step of the way." Keith Sterlacci is praised by Linda Stiglitz (a Local Guide with 58 reviews) for dispatching a team within hours during a major flood. Aaron drew praise from David Pinn for answering his phone at 11pm and checking in weeks after the job. Reviewers consistently mention fast response times, clear communication, and willingness to show up at odd hours.

What low reviews reveal

0 found across 26 total reviews at 5.0★. No recent negative reviews to analyze. All 26 reviews are 5-star.

Pattern worth noting

A perfect 5.0 across 26 reviews is unusual. The review base skews toward single-review accounts (roughly a third of reviewers have only 1 review), though several established reviewers with 5+ reviews and four Local Guides also left positive feedback. Rachelle Zomick reviewed twice within four months, which could indicate genuine repeat business or an unusually engaged customer. The volume is still low enough that the perfect score may not survive scaling.

Named staff

Andrew (project lead/manager — praised repeatedly for reliability, follow-through, and hands-on involvement). Keith Sterlacci (dispatch/management — praised for rapid flood response and team coordination). Aaron (field lead — praised for after-hours availability and post-job follow-up). Carlos (team member — praised alongside Keith for remediation work). April (office/phone staff — praised for first-call experience). Darwin (field staff — praised alongside April for water mitigation). Nick (field staff — praised for punctuality). Alex (field staff — praised for punctuality). Amry Garcia (field lead — praised for professionalism and team management).

Bottom line

Ask for Andrew if your job involves mold remediation. He has the strongest track record in reviews. For water emergencies, Keith Sterlacci's name comes up for fast dispatch. The perfect rating is worth noting but comes from a relatively small review count. Get your own independent mold test before committing to their remediation scope.

Keep in mind

  • They do both mold inspection and mold remediation. That is a conflict of interest. The company that finds the mold profits from removing it. Get an independent mold test before signing a remediation contract.
  • They claim four-state coverage (FL, NJ, NY, LA) from suite-style office addresses. Ask which crew would handle your job and where they are based before booking.
  • Their website uses stock-looking team member photos with names like "John Sina" and "jacky Chan" on the About page. The actual crew names in reviews (Andrew, Keith, Aaron) do not match. Ask who will show up at your property.