Provider profile
Advanced Disaster Recovery Inc.
Provider snapshot
What this listing says
Northern NJ and Hudson Valley property owners who need mold remediation bundled with water damage restoration and full reconstruction from a multi-office operation with 11 locations across four states.
Best for
- Northern NJ and Hudson Valley homeowners who need mold removed after a water damage event and want one company to handle everything from water extraction through reconstruction.
- Commercial property managers in healthcare, education, or hospitality who need a restoration company with sector-specific experience and multiple IICRC certifications.
- Property owners anywhere in NY, NJ, PA, or CT who want the insurance claims process managed for them, including documentation, adjuster communication, and direct billing.
- Homeowners dealing with mold alongside lead or asbestos concerns in older properties, since the company handles both environmental hazards under one contract.
- Buyers facing a mold-related delay on a real estate closing who need remediation and clearance documentation on a tight timeline.
About this company
Advanced Disaster Recovery Inc. operates out of Fairfield, New Jersey, and runs 11 offices across New York, New Jersey, Pennsylvania, and Connecticut. Mold remediation is one piece of a much larger disaster restoration operation that also covers water damage, fire and smoke damage, storm damage, sewage cleanup, biohazard work, lead and asbestos abatement, and full reconstruction. The company serves both residential and commercial properties, including healthcare facilities, schools, and hotels.
For mold work specifically, the company uses infrared cameras and moisture meters to locate hidden growth, sets up negative air pressure containment with HEPA filtration, and follows EPA-compliant removal procedures. Technicians hold IICRC Applied Microbial Remediation (AMRT) certifications. The website describes antimicrobial treatment of surfaces after removal and third-party lab testing for post-remediation clearance. None of this is unusual for a restoration company of this size, but the in-house reconstruction capability means they can handle the full cycle from mold discovery through drywall and flooring replacement without subcontracting the rebuild.
The company started in 2000 as Hudson Valley DKI, rebranded to Advanced DRI in 2020 after merging with A. Molly Company (an environmental services firm), and grew through a string of acquisitions: AstroCare Fire and Water Restoration in 2021, Service1st Restoration and First General Services of Hartford in 2022, and Zott Construction and Tri-State Contents in 2023. That acquisition history explains the multi-state footprint but also means the experience under the current brand name is shorter than the 2000 founding date suggests.
Services
Service area
Headquartered in Fairfield, New Jersey. Operates 11 offices across four states: New York (New Hampton, Kingston, Stormville, New York City), New Jersey (Fairfield, East Hanover, Toms River), Pennsylvania (Allentown, Harrisburg, Peckville), and Connecticut (Marlborough). Claims coverage of 1,600+ communities. The footprint is genuinely large but spread thin, so response times will depend on proximity to one of the physical offices.
Review consensus
Alex Leon stands out across multiple reviews as a responsive project manager who stays on top of issues and sends new crews when finish work falls short. Steve (also referenced as Steven) draws praise for clear communication during water cleanup and restoration projects. Mark gets called out by Patricia Scornavacca for compassion and dedication, and by Gene Parsley for going out of his way to minimize stress. Justin receives praise for thorough mold assessments, with Kevin Handeli noting he found mold in places the homeowner would not have checked. Multiple reviewers highlight same-day response, with crews arriving within hours of the initial call. Insurance handling is a recurring theme: reviewers describe the company managing the entire claims process. Several note the crew leaves the workspace clean and sets up equipment in ways that let the household continue functioning.
3 found across 345 total reviews at 4.6★. Whally tever Whall (July 2025, Local Guide with 53 reviews) called twice with no answer and no voicemail, then waited four days for an email response that did not answer a basic question about free estimates. The owner acknowledged dropping the ball. Aziz Merchant (March 2025) wrote two words: 'significantly overcharged.' The owner responded with detail, explaining emergency after-hours sewer backup pricing and noting insurance had agreed to the rate, while Rob had walked through the pricing breakdown. Joe (March 2025, Local Guide with 15 reviews) left a 1-star with 'WOULD NOT RECOMMEND THIS COMPANY' and no specifics. The owner responded with Angelo Ferrante's direct contact info and asked to locate the job, suggesting they could not identify the customer. Without details, this complaint carries limited diagnostic weight.
The company's growth-by-acquisition model shows up in the review texture. The 3-star review from Elgin G describes subcontractors doing flooring who were 'more handyman than flooring pros,' and Alex sent a different crew to fix it. Sudhir Arya's 4-star review flags scheduling issues and flooring team quality. Omeka Lucas's 4-star review notes the restoration team 'has room for improvement' with things that felt 'bare minimum.' The pattern suggests the remediation and emergency response side (the legacy operations) runs well, but reconstruction and finish work crews are less consistent. Owner responses are personalized, not templated: each one engages with the specific complaint and offers context or a named contact. The 100% response rate on recent negatives signals active reputation management.
Alex Leon (project manager -- positive across multiple reviews, praised for responsiveness and problem-solving). Steve/Steven (manager -- positive, praised for communication during water cleanup and roofing). Mark (field staff -- positive, praised for compassion and dedication). Justin (assessor -- positive, praised for thorough mold inspections). Angelo Ferrante (referenced in owner response as contact for escalation -- neutral). Rob (staff -- neutral, walked customer through pricing on disputed charge). Gus (project lead -- positive, mentioned in fire restoration). Christian (project manager -- positive, praised for communication on renovations). Marcos (team lead -- positive, praised for cleanup work). Francisco (crew lead -- positive, praised for workmanship). Alexa (team member -- positive). Shaunta (team member -- positive).
Ask which office and which project manager will handle your job before signing. Alex Leon and Steve get the most consistent praise. For mold work, request that clearance testing go through an independent third-party lab, and get your own initial test from a separate company before agreeing to remediation. Watch the finish work closely on any reconstruction component, and ask about the credit card processing fee before making a payment.
Keep in mind
- This company performs both mold testing and mold remediation, which creates a conflict of interest. The same company that identifies your mold problem profits from removing it. Get an independent mold test from a separate inspector before committing to their remediation scope.
- The four-state, 11-office footprint is impressive on paper, but the company grew through acquisitions of at least five separate companies between 2020 and 2023. Service quality can vary by location and by which legacy team handles your job. Reviews mention subcontractors doing finish work.
- Multiple reviewers flag pricing concerns. One 1-star reviewer called the company's charges significantly inflated. A 3-star reviewer described repair estimates as 'way over inflated.' The owner responded to the 1-star review by citing after-hours emergency rates and noting insurance had agreed to the pricing, but get a written estimate and understand the fee structure before work starts.
- The online payment system charges a credit card processing fee that at least one reviewer found deceptive. Reviewer Elgin G described being auto-charged around $140 in fees after clicking 'next' to see the fee amount, with no option to back out. Ask about payment methods and fees upfront.
- The 90-minute response time claim applies only to 'nearby service areas.' With offices spread from the Hudson Valley to Harrisburg to the Jersey Shore, response times will vary widely. Confirm which office would handle your job and what the realistic arrival window is.