Provider profile

HS Restoration

Egg Harbor City, NJ / 4.8 rating / 74 reviews / Water damage restoration service

HR

Provider snapshot

What this listing says

South Jersey homeowners in Atlantic County dealing with water damage or mold after pipe breaks, basement flooding, or crawl space moisture issues.

Water + mold under one roof24/7 emergency responseCrawl space encapsulationSe habla español
Base location Egg Harbor City, NJ
Provider type Restoration company
Public reviews 4.8 from 74 reviews

Best for

  • Homeowners in Atlantic County — from Egg Harbor to Atlantic City, Ocean City, and Vineland — who need water damage or mold work from a single local company.
  • Situations where water damage and mold overlap, such as pipe breaks or basement flooding that require both dryout and mold treatment.

About this company

HS Restoration & Waterproofing is a family-owned restoration company based in Egg Harbor City, New Jersey, serving Atlantic County and surrounding areas. They handle water damage, mold inspection, mold remediation, fire and smoke damage, sewage cleanup, and crawl space waterproofing. They do both testing and remediation, which is worth understanding before you hire them.

Their mold inspection process includes visual examination, sample collection sent to a lab, and a written report with remediation recommendations. On the remediation side, their website describes containment of affected areas, removal, cleaning, and prevention treatments. They also do crawl space encapsulation and offer a yearly maintenance option for waterproofing work.

Services

Mold inspectionmold remediationwater damage restorationsewage cleanupfire and smoke damage restorationcrawl space encapsulationbasement waterproofingair duct cleaningtile and grout cleaningcarpet cleaningpower washing

Service area

Headquartered in Egg Harbor City, New Jersey. They list 15 specific cities across Atlantic County including Atlantic City, Ocean City, Egg Harbor Township, Galloway Township, Hammonton, Vineland, Absecon, Somers Point, Margate City, and Mays Landing. They claim to serve 4 counties across South Jersey, though their named service pages focus on Atlantic County.

Review consensus

What reviewers praise

Jeff Haak, the project manager, is named in over a dozen reviews for fast communication, clear explanations, and quick estimates. Nelly Sarmiento and Benito Salmoran are the most frequently named field crew — reviewers consistently describe them as hard-working, clean, and courteous. Multiple reviewers mention same-day or next-day response after emergency calls. Repeat customers appear in the reviews, with at least one reviewer (TJ R) explicitly noting they would not consider another company. Several reviewers highlight how clean the crew leaves the work area after demolition and remediation.

What low reviews reveal

0 found across 74 total reviews at 4.8★. No recent negative reviews to report. Zero 1-star, 2-star, or 3-star reviews were found within the last 18 months across 74 total reviews at 4.8 stars.

Pattern worth noting

The review volume is modest at 74 total, but the consistency is striking — nearly every review with text names specific crew members and describes a specific job. This suggests organic reviews from actual customers rather than solicited or templated ones. The crew names (Nelly, Benito, Jamar, Jeff) recur across reviews spanning two years, indicating low staff turnover.

Named staff

Jeff Haak (project manager — praised repeatedly for communication and responsiveness). Nelly Sarmiento (foreman — praised extensively for professionalism, cleanliness, and being accommodating). Benito Salmoran (crew — praised alongside Nelly in most reviews for hard work and attention to detail). Jamar (crew — praised for efficiency and professionalism). Zack (crew — praised for good work). Carmine (office/contact — praised for helpfulness). Christian (crew — praised for crawl space work). Joe (crew — praised for fast initial assessments). Billy (crew — praised as team lead on several jobs). Duffy (crew — praised for respectfulness and reliability). Rob (crew — praised for hard work on fire and water jobs). Bacon (crew — praised alongside Billy and Jamar). Kate (office — praised for scheduling quickly). Sharon (office — praised for going above and beyond with guidance). Yehuda (owner — described as nice and easy to contact).

Bottom line

With zero negative reviews in the last 18 months and consistent praise for the same core crew, HS Restoration has a strong track record in Atlantic County. Ask for Jeff as your project manager and confirm whether Nelly and Benito will handle your specific job — they are the crew most reviewers credit by name.

Keep in mind

  • They do both mold testing and mold remediation. A company that finds the mold and then charges to remove it has a financial incentive to find problems. Consider getting an independent test from a separate inspector.
  • Their primary identity is water damage restoration, not mold. Mold work is one of several services, so confirm the crew assigned to your mold job has specific experience with remediation rather than general restoration.
  • They claim to serve 4 counties across South Jersey. Confirm your location falls within their regular service range and ask whether travel charges apply outside Atlantic County.