Provider profile

Ace Cleaning & Restoration

Dover, NJ / 4.7 rating / 46 reviews / Water damage restoration service

AC

Provider snapshot

What this listing says

Morris County and Essex County homeowners who want an owner-operated restoration company that handles water damage and mold removal under one roof, with flexible payment options.

Owner on Every JobWater + Mold TogetherAsbestos Testing
Base location Dover, NJ
Provider type Restoration company
Public reviews 4.7 from 46 reviews

Best for

  • Morris County or Essex County homeowners dealing with basement flooding who want one company to handle water extraction, mold removal, and reconstruction.
  • Buyers needing fast mold or asbestos testing before a real estate closing, since multiple reviewers confirm quick turnaround on test results.
  • Homeowners who want a second opinion on whether mold removal is actually needed. Tal has a track record of telling people their home is fine and not charging for the visit.
  • Families looking for flexible payment arrangements on restoration work not covered by insurance.

About this company

Ace Cleaning & Restoration is a family-owned restoration company based in Dover, New Jersey. Owner Tal Arman has run the business since 1985 and still goes out on jobs with his crew. The company started in carpet cleaning and flood response, then expanded into mold testing, mold remediation, asbestos testing, sewage backup, and fire damage restoration. They serve Morris County and Essex County primarily.

The standout detail here is Tal's direct involvement. Multiple reviewers describe him showing up personally for inspections, explaining findings on-site, and recommending against unnecessary work. The company also offers asbestos testing alongside mold work, which is less common among small restoration outfits. They handle reconstruction after water damage (drywall, flooring, painting) so you don't need to hire a separate contractor.

Ace has been in business for over 40 years. Tal lives in North Jersey with his family and is reportedly reachable after hours. The company offers payment plans and will negotiate on pricing, which reviewers have confirmed. They work directly with insurance companies and can invoice insurers on your behalf.

With 46 Google reviews and a 4.7-star rating, Ace has no 1-star reviews in the last 18 months. That is an unusually clean record for a restoration company. The review volume is modest, but the consistency is notable.

Services

Mold testingmold remediationwater damage restorationwater extractionsewage backup cleanupfire damage restorationasbestos testingcarpet cleaningdrywall removal and reconstructiondehumidificationcontent pack-out and storage

Service area

Ace is headquartered in Dover, Morris County, New Jersey. They serve Morris County and Essex County primarily, with their website referencing Northern New Jersey broadly. Reviewers come from towns across the region including Rutherford, Waldwick, Bloomfield, Mountainside, East Hanover, Chester, Hopatcong, and Phillipsburg. The Phillipsburg reviewer is notable since that town is over an hour west of Dover.

Review consensus

What reviewers praise

Tal's name appears in the majority of reviews. Reviewers praise his honesty, specifically his willingness to inspect a home and tell the owner nothing needs to be done. Multiple reviewers mention competitive pricing compared to other quotes. Fabio drew praise from Anupam Kumar for detailed finishing work. Christine, the office secretary, was called out by Courtney Savino for being great to work with. Fast response times and willingness to work around schedules come up repeatedly.

What low reviews reveal

0 found across 46 total reviews at 4.7★. No recent negative reviews to analyze. The last 18 months produced zero complaints at 3 stars or below.

Pattern worth noting

The absence of any recent negative reviews across 46 total is uncommon for a restoration company. Review volume has slowed noticeably since 2019, with only a handful of reviews in the last few years. The company may be doing fewer jobs or not actively soliciting reviews. The single 4-star review (Maureen Hughes, 2017) was still positive, noting competitive pricing and responsive service.

Named staff

Tal Arman (owner — praised across 20+ reviews for honesty, responsiveness, and hands-on involvement). Fabio (crew member — praised by Anupam Kumar for detailed work). Christine (secretary — praised by Courtney Savino for helpfulness).

Bottom line

Ace is a small, owner-operated shop where Tal personally handles most inspections and oversees the work. If you value direct access to the owner and want someone who will tell you honestly whether you need remediation, this fits. Ask for Tal directly. Keep in mind this is a low-volume operation, so scheduling during busy seasons may require flexibility on your end.

Keep in mind

  • Ace does both mold testing and mold remediation. That means the same company deciding you have a problem is the one getting paid to fix it. Ask whether they will accept a third-party test or consider getting an independent inspection first.
  • The website claims a 30-minute emergency response time, but work hours are Monday through Friday, 9am to 5pm. Clarify after-hours availability and whether the 30-minute claim applies to evenings and weekends.
  • With 46 reviews over roughly a decade, volume is low. Most of these are from 2015-2019. Recent review activity is sparse.
  • The company's Google category is water damage restoration. Mold work is part of their offering, but water damage response is the core business.