Provider profile
SERVPRO of Bordentown/Pemberton
Provider snapshot
What this listing says
Bordentown and Burlington County property owners dealing with water-triggered mold who want a SERVPRO franchise with a 1-4-8 hour response commitment and in-house construction rebuild capability.
Best for
- Burlington and Mercer County properties with active water damage that has already produced mold growth — they handle extraction, remediation, and reconstruction under one roof.
- Commercial property managers who need a single vendor for the full damage-to-rebuild cycle, with insurance claims coordination built into the process.
- Homeowners who want same-day emergency response — their 1-4-8 commitment means a crew on-site within four hours of your call.
About this company
SERVPRO of Bordentown/Pemberton is a restoration franchise covering Mercer and Burlington Counties from their Bordentown, NJ headquarters. Pietro and Gina Barbera have owned this franchise since 2005. Mold remediation is one piece of a broader operation that includes water damage restoration, fire damage cleanup, and full reconstruction — meaning they handle the water event that caused your mold and the rebuild after remediation in one contract.
The standout here is their One-Four-Eight response model: the office contacts you within one hour, a crew arrives within four hours, and you get a preliminary loss report within eight hours. They hold a New Jersey general contractor license (13VH08849400), which means they can tear out damaged material and rebuild without subcontracting. Their technicians carry IICRC credentials in water damage, structural drying, and mold remediation (AMRT), plus ABRA bio-recovery training and EPA Lead-Safe firm status.
Services
Service area
Headquartered in Bordentown, NJ, serving Mercer and Burlington Counties. Specific cities listed include Florence, Bordentown Township, Browns Mills, Columbus, Ft. Dix, Chesterfield, Pemberton, Cookstown, Wrightstown, Jobstown, and Springfield.
Review consensus
Brian is the most frequently named field technician, appearing in over a dozen reviews for water damage work, mold remediation, and HVAC cleaning. Reviewers describe him as communicative, knowledgeable, and respectful of their homes. Casey runs the office and draws repeated praise for responsiveness, clear explanations of the process, and fast scheduling. Steve Jarkowski handles field assessments and gets credit for honesty — one reviewer notes he told them their mold situation was minor enough to handle themselves rather than upselling a job. Peter (Pietro Barbera, the owner) is praised for being hands-on and responsive to customer questions. Multiple reviewers mention the speed of initial response, often same-day arrival.
0 found across 147 total reviews at 4.9★. No negative reviews found in the last 18 months across 147 total reviews at 4.9 stars. This is an unusually clean record for a restoration company with this volume of reviews.
The review pattern here reflects an owner-operated franchise where the same names — Brian, Casey, Steve, Peter — appear repeatedly over multiple years. That staff continuity is unusual for restoration companies, which tend toward high turnover. It suggests the Barberas have built a stable local team rather than cycling through contract labor. The absence of any negative reviews in 18 months across 147 total reviews is statistically rare and worth noting, though it does not guarantee a flawless future experience.
Brian (field technician/project lead — positive, named in 15+ reviews for water, mold, and HVAC work). Casey (office coordinator — positive, praised for responsiveness and clear communication). Steve Jarkowski (field technician/assessor — positive, praised for honesty and knowledge). Mike Jarkowski (crew chief — positive, praised for mold and water work). Peter/Pietro Barbera (owner — positive, praised for being hands-on and responsive). Gina Barbera (owner/office — positive, praised for prompt communication). Ruben (crew — positive, praised for helpfulness). Devin (crew — positive). Travis Maynard (construction project manager — positive). Les Maynard (construction — positive, praised for siding repair work). Nick (crew — positive, mold and water work). Diondre (crew — positive, duct cleaning and remediation). Xavier (crew — positive, remediation work). Brendon (crew — positive, duct cleaning). James (crew — positive, duct cleaning).
This franchise has an unusually strong local reputation built on staff consistency and fast response times. Ask for Brian or Steve Jarkowski for mold-related work — both names appear repeatedly in mold and water damage reviews. Confirm that your mold job gets the same dedicated crew attention that water emergencies receive, since water damage is their primary volume driver.
Keep in mind
- This is a national franchise, not an independent mold shop. Your experience depends heavily on the local crew and management, not the SERVPRO brand name.
- Mold remediation is a secondary service here — their primary business is water and fire damage restoration. If you have a mold-only situation without water damage, ask whether mold-specific crews handle your job or general restoration techs.
- Their website lists both residential and commercial services, but the Google listing categorizes them as a water damage restoration service. Confirm mold remediation availability and scheduling before assuming immediate capacity.
- They work with insurance companies and coordinate claims, which is convenient but means their pricing is built around insurance reimbursement rates. If you are paying out of pocket, ask for an itemized estimate and compare.