Provider profile
Majestic Maintenance
Provider snapshot
What this listing says
South Jersey homeowners dealing with water damage or mold alongside carpet issues, from a family-run company with after-hours emergency response and 35+ years of repeat customers.
Best for
- Homeowners in Gloucester, Camden, or Burlington County who need water extraction and mold remediation from a local family operation rather than a national franchise.
- After-hours water emergencies — reviewers confirm same-night response, including equipment drop-off with next-day follow-up.
- Situations where mold and carpet damage overlap, since they handle both the remediation and the deep cleaning in one visit.
- Pet owners dealing with odor and stain issues — multiple reviewers specifically mention pet-related carpet problems being resolved.
- Commercial properties needing specialized cleaning, such as salon ceilings or retail foam flooring.
About this company
Majestic Maintenance is a family-owned cleaning and restoration company based in Blackwood, New Jersey, run by the Maglio family. Their primary business is carpet cleaning — they average $75 per room — but they also handle water damage restoration and mold remediation for homes and businesses across South Jersey. Carmen Jr., the general manager, leads the remediation side. They've recently expanded into Central and North Jersey.
For mold work, they set up containment barriers, put the affected area under negative air pressure using air scrubber machines, remove damaged building materials, and scrub remaining surfaces with a plant-based antimicrobial solution. They finish with an encapsulating sealant. They also offer air sample testing and surface swab samples sent to a lab. For water emergencies, they extract water, set up drying chambers with dehumidifiers, and return the next day to verify the area dried properly. Multiple reviewers confirm they respond to after-hours calls within 30 minutes.
This is a multi-generation operation. Staff turnover looks low — Nicole has managed the office since 2008, Nicholas has coordinated carpet cleaning since 2007, and Carmen Jr. has been full-time since 2006. One reviewer reported using them for 35 years. The team page lists about a dozen employees by name, which is unusual transparency for a company this size.
4.9 stars across 123 Google reviews with zero negatives in the last 18 months is an unusually clean record. The volume of repeat customers in the reviews — people on their second, third, or fourth visit — suggests the rating reflects genuine consistency rather than selection bias.
Services
Service area
Headquartered in Blackwood, NJ (Camden County). They list 35+ service area towns spanning Gloucester County (Deptford, Washington Township, Sewell, Turnersville, Williamstown), Camden County (Cherry Hill, Haddonfield, Voorhees, Bellmawr, Runnemede, Gloucester Township), and Burlington County (Mt Laurel, Moorestown, Marlton, Medford, Burlington, Willingboro, Bordentown). They state they've recently expanded into Central and North Jersey, though no specific towns are listed for those regions.
Review consensus
Julio is the most frequently named technician across the reviews, praised by at least 15 different reviewers for friendliness, punctuality, and cleaning results. Eric is the second most mentioned, drawing similar praise for carpet and upholstery work. Carmen (likely Carmen Jr.) is credited with after-hours emergency response and getting customers scheduled quickly. Gina in the office gets a specific shout-out for scheduling. Repeat business is a recurring theme — reviewers mention second, third, and even decades-long relationships with the company. Multiple reviewers highlight on-time arrival, reasonable pricing, and willingness to explain the cleaning process step by step.
0 found across 123 total reviews at 4.9★. No negative reviews found in the last 18 months. With 123 total reviews at 4.9 stars, there is no recent complaint data to analyze. This is an unusually clean recent record.
The absence of recent negatives across 123 reviews is worth noting in itself. The review base is broad — reviewers range from single-review accounts to Local Guides with 40-80 reviews — which makes coordinated review manipulation unlikely. The pattern that stands out is repeat customers: multiple reviewers explicitly mention this is their second or third time using Majestic, and one reviewer claims a 35-year relationship. This suggests a business that retains customers through consistent delivery rather than one-time marketing.
Julio (carpet cleaning technician — strongly positive across 15+ reviews). Eric (carpet/upholstery technician — consistently positive across 8+ reviews). Carmen/Carmin (general manager, remediation lead — positive, praised for emergency response and scheduling). Mike (technician — positive). Craig (technician — positive). Jose (technician — positive). Gina (office staff, janitorial manager — positive, praised for scheduling).
Ask for Julio or Eric by name when booking carpet or cleaning work — they have the strongest track records in the reviews. For mold or water damage jobs, ask for Carmen Jr. specifically, since he leads the remediation side. Get an independent mold test before agreeing to remediation work, given the conflict of interest.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest — the company that tells you whether you have a mold problem is the same one that gets paid to fix it. Consider getting an independent test before committing to remediation.
- Mold remediation is one of several services they offer, not their sole focus. Their roots are in carpet cleaning. If you have a large or complex mold situation, ask how many remediation jobs they handle per month and what credentials their technicians hold.
- Their service area lists 35+ towns across three counties, and they say they've expanded into Central and North Jersey. For locations far from Blackwood, confirm response time and whether they charge a trip fee.
- The website mentions "certified technicians" and "state of the art equipment" but does not name specific certifications or equipment models. Ask directly what training their remediation crew has completed.