Provider profile
RDC Restoration | Emergency Water Damage Cleanup
Provider snapshot
What this listing says
Berkeley Heights and Union County homeowners dealing with basement water damage or mold who want a single company to handle extraction, remediation, and waterproofing under one roof.
Best for
- Homeowners in Union County and central New Jersey who need emergency water extraction and drying within hours of a flood or pipe burst.
- Buyers who want mold remediation and basement waterproofing handled by the same crew, avoiding coordination between separate contractors.
- Property owners needing asbestos testing and abatement alongside other restoration work, since RDC holds AHERA certification.
- Commercial property managers who need a single contractor for multi-service restoration including water, smoke, and mold damage.
About this company
RDC Restoration is an independently owned restoration company based in Berkeley Heights, New Jersey. Russell Calderone runs the operation, which has been active for over 20 years. The company handles water damage, mold, smoke damage, sewage, storm damage, hoarding cleanup, basement waterproofing, and asbestos work for both residential and commercial properties. They use only in-house employees from start through reconstruction.
On the equipment side, their mold page describes thermal imaging, infrared cameras, and boroscopes for finding hidden moisture and mold behind walls. They mention containment with plastic barriers and negative air pressure during remediation, antimicrobial treatments on salvageable surfaces, and industrial-grade drying and dehumidification equipment. They also hold AHERA certification for asbestos work, which is less common among mold-focused restoration companies.
Russell is hands-on. Multiple reviewers describe him personally answering calls, showing up for inspections, and staying involved through the job. The company has operated in the same Berkeley Heights location for over two decades and claims over $150 million in estimates processed over that span. They offer financing and work directly with insurance companies on claims.
A 4.9-star rating across 116 Google reviews is unusually high for a restoration company. Only one review in the last 18 months fell at or below 3 stars. That kind of consistency over that volume suggests the day-to-day experience matches the marketing.
Services
Service area
RDC Restoration is headquartered in Berkeley Heights, New Jersey (Union County). Their website lists coverage across Bergen, Essex, Monmouth, Ocean, Morris, Somerset, and Union counties. Reviews confirm jobs in the central New Jersey area. The "all of New Jersey" claim is broad for a single-location company, so response times will vary with distance from Berkeley Heights.
Review consensus
Russell draws the most mentions by name. Reviewers describe him answering calls personally, showing up for inspections the same day, and staying involved through the full job. Tucker is the second most-named staff member, praised for responsiveness, honest assessments, and working well with insurance adjusters. Multiple reviewers note Tucker gave them a realistic scope rather than an inflated quote. Anthony gets credit for fast, efficient cleanup work. Several reviewers highlight emergency response speed, with same-day and next-day arrivals mentioned repeatedly. Repeat customers appear throughout the reviews, with at least four reviewers mentioning they have used RDC more than once.
1 found across 116 total reviews at 4.9★. The single recent negative describes a biohazard cleanup job where the reviewer calls Russell rude and disrespectful. The owner response provides detailed context: the job involved severe contamination requiring concrete removal, the customer missed the contractual deposit deadline, then avoided paying the final balance. The owner says the customer became verbally abusive when pressed for payment. The reviewer has 6 other reviews and is not a Local Guide. With zero likes on the review, no other Google users have validated the complaint.
Russell responds to the one negative review with a lengthy, fact-specific rebuttal rather than a generic template. The response names the specific work performed, the payment timeline, and the customer's behavior. This is not reputation management boilerplate. It reads like an owner who takes complaints personally and responds in kind, which is both a strength (he clearly cares) and a risk (the tone is adversarial rather than conciliatory).
Russell/Russ (owner — consistently positive, praised for hands-on involvement, personal phone response, and honest assessments). Tucker (service coordinator — consistently positive, praised for responsiveness, honest scoping, insurance coordination, and flexibility). Anthony (field crew — positive, noted for quick and efficient cleanup). Cory/Corey (field crew — positive, mentioned for diligent work and collaboration). Louis (field crew — positive, mentioned alongside Anthony and Tucker). Patrick (field crew — positive, mentioned in water damage remediation). Daniel (window washing — positive, noted for reliability). Alejandro (positive, praised for resourcefulness by a real estate agent).
Ask for Tucker or Russell when you call. Tucker handles a lot of the day-to-day coordination and multiple reviewers credit him with keeping jobs on track and giving honest scopes. Get payment terms documented in writing before work starts, especially on larger jobs. The one negative review centers on a payment dispute, and the owner's response makes clear this company will push back hard if balances go unpaid.
Keep in mind
- RDC does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Ask whether they will accept a third-party test or let you hire an independent inspector.
- The website claims to serve "all of New Jersey" with a county list spanning Bergen to Ocean. Their office is in Berkeley Heights (Union County). Jobs far from central NJ may involve longer response times than local emergency calls.
- This is primarily a water damage restoration company. Mold remediation is one of several services they offer, not a standalone specialty. If your mold situation has no water damage component, confirm their team has handled similar standalone mold jobs.
- One reviewer described a confrontational payment dispute where both sides escalated. Russell's owner response was detailed but combative in tone. If your job involves a large balance, get the payment schedule in writing before work starts.