Provider profile

Mold Men NJ LLC

! Bergen, NJ / 4.9 rating / 47 reviews / Water damage restoration service

MM

Provider snapshot

What this listing says

North Jersey homeowners in Bergen, Passaic, or Morris counties who need a veteran-owned restoration company that handles mold, water damage, and fire damage under one roof.

Veteran-owned24/7 emergency responseTesting + remediationLead RRP work
Base location ! Bergen, NJ
Provider type Restoration company
Public reviews 4.9 from 47 reviews

Best for

  • Homeowners in Bergen, Passaic, or Morris counties dealing with basement mold after water intrusion — the most common scenario reviewers describe.
  • Buyers who want one company to handle both the water damage and the mold remediation that follows, avoiding coordination between two contractors.
  • First-time homebuyers facing mold issues at closing — multiple reviewers describe this exact situation and praise the team's willingness to explain the process.
  • Property owners who need emergency response for pipe bursts or storm damage — reviewers confirm the crew arrives within hours and works late to contain the situation.
  • Commercial property owners needing mold or water restoration — the website lists commercial services and the Google category is water damage restoration.

About this company

Mold Men NJ is a veteran-owned restoration company based in Kinnelon, NJ, serving Bergen, Passaic, Hudson, Morris, Essex, and Union counties. They handle mold remediation, water damage restoration, fire restoration, and lead remediation — a broader scope than most mold-only outfits.

The company holds Micro Mold, IICRC, and CMR (Certified Mold Remediator) credentials. They also carry a Lead RRP designation for lead paint work. Their website shows crew members in full PPE using HEPA vacuums and antimicrobial treatments. They run a 24/7 emergency line and multiple reviewers confirm same-day or next-day arrivals.

Russ (Russell) owns the company and frequently shows up on-site for assessments. Garrett and Steve handle much of the field work. Reviews from real estate agents and home inspectors suggest the company has built referral relationships across the north Jersey trades network.

With 4.9 stars across 47 Google reviews and only a single one-star rating, the review profile is unusually clean for a restoration company. The volume is still modest, but the consistency is notable — nearly every reviewer names specific crew members and describes specific work performed.

Services

Mold remediationmold testingwater damage restorationfire damage restorationlead remediationemergency water extractionantimicrobial treatmentreconstruction and repair

Service area

Headquartered in Kinnelon, NJ (Morris County). The website lists service coverage across Bergen, Passaic, Hudson, Morris, Essex, and Union counties. Kinnelon sits near the Passaic-Morris county border, so response times to nearby towns should be fast. Coverage across all six counties is a broad claim for a small crew — confirm availability for locations on the outer edges.

Review consensus

What reviewers praise

Russ draws the most mentions — reviewers describe him arriving for next-day assessments, explaining findings without pressure, and staying involved through project completion. Garrett and Steve handle much of the on-site remediation work and get praised for efficiency, cleanliness, and clear communication. Multiple reviewers highlight rapid response: one reports the crew arrived within 60 minutes of a pipe burst and worked until 10 PM. Several mention the team identifying root causes (leaky French drains, ice dams) and helping fix them rather than just treating the mold. Real estate agents and home inspectors in the review pool describe referring clients to Mold Men repeatedly.

What low reviews reveal

1 found across 47 total reviews at 4.9★. One reviewer paid $600+ for mold testing and was told by the owner that the third-party lab results carried only 60% accuracy — not enough for her insurance carrier to process a claim. She felt the at-home test would have been cheaper and more useful. The owner's response acknowledged the frustration and confirmed the tests did find multiple mold sources, but did not address the accuracy claim directly. This is a single complaint from a one-review account with no likes, so it stands as a one-off rather than a pattern.

Pattern worth noting

A cluster of 14 five-star reviews appeared on August 12-13, 2024, several from accounts with low review counts. This pattern is common when a new business asks friends, family, or early customers to leave reviews around launch. It does not invalidate those reviews, but the organic review trajectory since then — roughly one to three reviews per month with specific job details — paints a more reliable picture of ongoing performance.

Named staff

Russ/Russell (owner — praised repeatedly for responsiveness, clear explanations, and no-pressure assessments). Garrett (field lead — praised for efficiency, scheduling speed, and mold removal quality). Steve/Steven/Stephen (crew — praised for hard work, full PPE use, and eco-friendly treatments). Wilson (crew — mentioned once for accommodating work on an attic project).

Bottom line

Russ runs a tight crew and reviewers consistently describe fast arrivals, clear communication, and clean work sites. Ask for an independent mold test before booking remediation to avoid the testing conflict of interest. Confirm your insurer accepts results from whatever lab they use before paying for their testing service.

Keep in mind

  • Mold Men NJ does both mold testing and mold remediation. This is a conflict of interest: the company that finds the mold also profits from removing it. Consider getting an independent test from a separate inspector before committing to remediation.
  • One reviewer paid over $600 for mold testing and reported that the owner told her the third-party lab results had only 60% accuracy — too low for her insurance carrier to accept the claim. The owner's response acknowledged the frustration but did not dispute the accuracy concern. Ask upfront what lab they use and whether your insurer will accept results from that lab.
  • The company claims to serve six counties across north Jersey. Kinnelon sits in Morris County near the Passaic County border. Response times to the far edges of Bergen, Hudson, Essex, or Union counties may differ from the rapid arrivals reviewers near headquarters describe.
  • 47 reviews is a modest total for a restoration company. The 4.9-star average is strong, but a larger sample would give a clearer picture of how they handle difficult jobs.