Provider profile
PuroClean of Strafford County
Provider snapshot
What this listing says
Strafford County homeowners dealing with water damage that has led to mold growth, where Tyson Bostrom's owner-operated franchise handles both cleanup and rebuild under one roof.
Best for
- Strafford County homeowners with basement water damage that has turned into a mold problem and needs both remediation and rebuild.
- Property managers across the Seacoast region who need a single contractor to handle emergency response through final reconstruction.
- Homebuyers who purchased a smoker's house and need nicotine odor removal -- multiple reviewers confirm this specific capability.
- Commercial property owners who need multi-level building service, since this team carries portable truck-mount equipment that reaches upper floors.
- Insurance-claim situations where you want one company coordinating with your carrier from day one through final walkthrough.
About this company
PuroClean of Strafford County is a PuroClean franchise based in West Nottingham, NH, owned by Tyson Bostrom. Mold remediation is one of several services alongside water damage, fire/smoke restoration, biohazard cleanup, and reconstruction. They serve Strafford County and a wide swath of southern New Hampshire and the southern Maine seacoast.
What stands out: they handle both mold testing and remediation, and they do reconstruction in-house rather than subcontracting it. Their mold page describes using containment, negative air pressure, HEPA filtration, and antimicrobial treatments. They also claim portable truck-mount equipment that can reach multi-level buildings and condos, which is uncommon for the region. They run a 10,000 square foot contents cleaning facility for pack-out jobs.
Tyson grew up in Barrington, NH, attended UNH, and opened New Hampshire's first PuroClean franchise in 2017. He has over a decade in the restoration industry. His wife Cheyenne handles community outreach, and John "JB" Bost has managed reconstruction projects since 2018. The team holds IICRC firm certification and EPA Lead-Safe certification.
The 4.9-star rating across 88 Google reviews is exceptional. Zero reviews at 3 stars or below have appeared in the last 18 months. For a franchise operation, that consistency is notable and suggests the field crews are delivering on what the office promises.
Services
Service area
Headquartered in West Nottingham, NH (Strafford County). Primary service area covers Strafford County cities including Dover, Rochester, Somersworth, Durham, Barrington, and Farmington. They also list Rockingham County (Portsmouth, Exeter, Hampton, Newmarket), Merrimack County (Concord), Hillsborough County (Manchester, Nashua), Carroll County, and southern Maine (Kittery, York, Kennebunk, Biddeford). That is a wide footprint for a single-location franchise -- confirm response times if you are outside the Strafford County core.
Review consensus
Tyson Bostrom draws the most mentions by name, with reviewers consistently noting his after-hours responsiveness and direct communication during stressful situations. Randy Corbin appears frequently in recent reviews for managing initial assessments and scheduling around customer needs. Ben, Alex, Zach, and Brandon are praised as a field crew that leaves job sites cleaner than they found them. Several reviewers highlight the team's willingness to work directly with insurance adjusters. Property managers and repeat customers confirm consistent quality across multiple jobs.
0 found across 88 total reviews at 4.9★. No complaints to report. Zero reviews at 3 stars or below have appeared in the last 18 months.
The single 4-star review in the dataset (Jeff Bunker, June 2025) still describes the crew as "friendly and efficient." The absence of any negative reviews across 88 total is unusual for a restoration company, where billing disputes and timeline frustrations are common. This likely reflects a small-market franchise where the owner personally manages most jobs and resolves complaints before they reach Google.
Tyson Bostrom (owner -- consistently praised for responsiveness, communication, and hands-on involvement). Randy Corbin (project manager/estimator -- praised for scheduling flexibility and customer care). Miranda Puorro (office/marketing manager -- praised for coordination). Ben/Benton (field technician -- praised for thoroughness and cleanliness). Alex (field technician -- praised as part of reliable crew). Zach (field technician -- praised for going above and beyond). Brandon (field technician -- praised for professionalism). Andrew (field technician -- praised for attentiveness). Trisha (field technician -- praised for politeness and quality work). Ciara (field technician -- praised for fast flood response). Jacob (field technician -- praised for efficiency). Dom (field technician -- praised as part of crew). Phil, Mike, John (field crew -- praised by name in one review).
Ask for Tyson or Randy to handle your initial assessment. With 88 reviews and no recent complaints, the track record is strong, but confirm in writing that you can bring in an independent tester for clearance if they are doing both testing and remediation on your job.
Keep in mind
- They do both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Ask whether they will accept a third-party test result, or request clearance testing by an independent hygienist.
- Their service area claims are broad -- spanning from Concord to Manchester to Nashua to Carroll County to southern Maine. If you are on the outer edges, confirm response times before an emergency hits.
- This is a franchise operation. The PuroClean brand has mixed reviews in other states. Your experience depends entirely on Tyson's local team, not the national network.
- Their mold page mentions free initial consultations, but the fire page references a $650 minimum for service calls. Clarify what the minimum charge covers for mold-specific work before scheduling.