Provider profile
Household Environmental
Provider snapshot
What this listing says
Southern New Hampshire homeowners dealing with attic mold, water damage, or radon who want a single family-owned firm with 35 years of experience and 24/7 emergency response.
Best for
- Derry, Londonderry, and Southern NH homeowners who need attic mold remediation with same-week scheduling.
- Homebuyers or sellers who need mold testing and remediation handled quickly before a closing deadline.
- Homeowners facing water damage emergencies who want a single company to handle extraction, drying, mold prevention, and structural repair.
- NH homeowners who need radon mitigation, including less common services like radon water filtration or new-construction radon systems.
- Anyone who wants insurance claim coordination handled by the remediation company rather than managing it themselves.
About this company
Household Environmental is a family-owned environmental firm based in Derry, NH, run by Victor Draghi as president and his son Jack Draghi as general manager. Their scope is unusually broad: mold testing and remediation, water damage restoration, fire damage restoration, radon testing and mitigation, water quality treatment, biohazard cleanup, and sewage cleanup. They offer 24/7 emergency response and work directly with insurance providers.
What stands out is the range of environmental services under one roof. They handle PFAS water filtration, radon water filtration systems, and new-construction radon installations alongside their mold and restoration work. Their website references IICRC-trained staff, HEPA vacuums, antimicrobial treatments, negative air pressure containment, and dehumidification equipment. They also run dedicated two-person mold remediation crews (Kevin and Ray appear together in dozens of reviews) and separate restoration teams.
The company claims over 35 years of experience and recently expanded with a restoration division. Their about page lists 12 team members by name and role, from project managers to technicians, suggesting a midsized operation rather than a one-truck outfit. They serve Southern New Hampshire and broader New England from their Derry headquarters.
A 5.0-star rating across 286 Google reviews is remarkable. That volume with a perfect score suggests a company that is either very consistent or very attentive to reputation management. The review content is specific and varied enough to appear genuine, with dozens of different staff members named and specific job types described.
Services
Service area
Headquartered at 9 South Ave, Derry, NH. They serve Southern New Hampshire and claim broader New England coverage. Reviews confirm jobs in Derry, Londonderry, and surrounding towns. The 'New England' claim is broad, and response times will likely vary for locations far from Derry.
Review consensus
Kevin and Ray are the most frequently named team, appearing together in well over a dozen reviews for attic mold remediation. Reviewers consistently describe them as punctual, efficient, and respectful of the home (drop cloths, clean-up). AJ leads the restoration and fire/water damage crews, often working with Cullen, Justin, and Corey. Jack Draghi handles estimates and initial consultations and draws praise for clear explanations, responsiveness, and willingness to answer questions. Jake Couturier manages projects and is praised for follow-through and transparency. Kiana and Kerry in the office are noted for friendly scheduling and communication. Matt Trombly handles radon installations and is described as knowledgeable. Multiple reviewers mention the company came in at a lower price than competitors.
1 found across 286 total reviews at 5.0★. The single recent negative is a 1-star review about unsafe driving by a company vehicle. The reviewer provided no details about location, date, or vehicle. The owner responded asking for more information and offered a direct phone call with Jack. Without specifics, this appears to be a one-off complaint unrelated to the company's actual remediation or restoration work.
The review volume and consistency suggest a well-structured operation. Kevin and Ray operate as a dedicated mold remediation pair, while AJ leads a separate restoration team with Cullen, Justin, and Corey. Jack handles sales and estimates. This division of labor means the person who quotes the job is not the same person who does the work, which is standard for firms this size but worth knowing. The owner response to the single negative was personalized and offered direct contact, not a template deflection.
Jack Draghi (general manager, estimates and consultations -- strongly positive across many reviews). Kevin (technician, mold remediation -- strongly positive, most-mentioned crew member). Ray (technician, mold remediation -- strongly positive, consistently paired with Kevin). AJ (technician, restoration and remediation lead -- strongly positive). Cullen (technician, restoration crew -- positive). Justin (technician, restoration crew -- positive). Corey (technician, mold and radon work -- positive). Jake (project manager, inspections and project oversight -- positive). Matt (operations manager, radon installations -- positive). Kiana (office/admin -- positive). Kerry (office manager, scheduling and communication -- positive). Jose (crew member -- positive, single mention).
With 286 reviews and a 5.0 rating, the data strongly favors this company. Ask for Kevin and Ray if you need mold remediation, or AJ for restoration work. The only real caution is the testing-and-remediation conflict of interest -- get a second opinion on the test results if the recommended scope of work feels larger than expected.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. The same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation services.
- Their service area claim of 'Southern New Hampshire and New England' is broad. Confirm they actually serve your town before scheduling, especially if you are outside the immediate Derry/Londonderry area.
- Mold is only one part of what they do. They also handle water damage, fire damage, radon, and biohazard work. If you want a firm that focuses exclusively on mold, this is not that.
- With a perfect 5.0 rating and only 1 negative review in 286, there is little negative data to assess. The single complaint was about vehicle driving, not service quality.