Provider profile
Restoration 1 of Reno-Tahoe
Provider snapshot
What this listing says
Reno-Tahoe homeowners dealing with water damage that has turned into mold, especially those needing fast turnaround for real estate transactions or insurance claims.
Best for
- Reno, Sparks, or Tahoe-area homeowners who need mold remediation tied to a water damage event and want one company to handle both.
- Homeowners selling a property who need fast attic or crawlspace remediation to close a real estate deal on schedule.
- Tahoe cabin owners dealing with seasonal moisture, animal intrusion, or crawlspace problems in a remote second home.
- Anyone who wants a crawlspace encapsulation, insulation replacement, or vapor barrier installation alongside mold work.
- Homeowners filing insurance claims who want a restoration company that coordinates directly with their adjuster.
About this company
Restoration 1 of Reno-Tahoe is a locally owned franchise operating out of Reno, NV, covering the greater Reno-Tahoe region including Sparks, Carson City, and Incline Village. They handle water damage, fire damage, and mold remediation for both residential and commercial properties. The company is veteran-owned and has been operating in the area for close to a decade.
Their mold remediation page describes a five-step process: inspection with moisture meters and infrared technology, containment with HEPA filtration, antimicrobial treatment, industrial dehumidification, and repair of damaged materials. They also do crawlspace encapsulation, insulation replacement, vapor barrier installation, and contents pack-out with storage. Several reviews mention crawlspace cleanouts and attic remediation as common jobs.
Adam runs the business with Stacy handling operations and scheduling. Multiple reviews describe Adam personally crawling through crawlspaces, coming in on weekends, and telling homeowners when work was not actually needed. A real estate agent reviewer specifically noted their pricing is fair compared to competitors who "sell a lot of fear and way overcharge."
A 5.0-star rating across 63 Google reviews with zero negatives in the last 18 months is unusually strong. The review volume is modest but the consistency is notable, particularly given that many reviewers are Local Guides or have multiple Google reviews on their accounts.
Services
Service area
Headquartered in Reno, NV at 5655 Riggins Ct. Their website lists ten cities: Reno, Sparks, Carson City, Incline Village, Minden, Gardnerville, Virginia City, Verdi, Dayton, and Spanish Springs. Reviews confirm work at Lake Tahoe cabins as well.
Review consensus
Adam (owner) is named in over a dozen reviews for hands-on involvement: crawling through crawlspaces himself, responding same-day to emergencies, coming in on weekends, and honestly telling homeowners when remediation was not needed. Stacy draws praise for scheduling, clear communication, and flexible timelines. Eric and Isaiah were called out for efficient crawlspace barrier work. Wesley Pittman, a real estate agent, praised their fair pricing compared to competitors. Multiple reviewers mention jobs completed faster than expected and final bills coming in under the original estimate.
0 found across 63 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. The review record within the recency window contains only 5-star reviews.
The review pattern skews heavily toward water damage and crawlspace work rather than standalone mold remediation. Several reviewers mention mold as a secondary concern discovered during water damage restoration. The business also appears to do rodent-damage crawlspace cleanouts, which is less common among mold-focused restoration companies. One reviewer (Brilynn Thompson) referenced the company as "911 Reno Tahoe Restoration," suggesting a possible name change or dual branding.
Adam (owner -- consistently positive, praised for honesty, hands-on work, and weekend availability). Stacy/Stacey (operations -- consistently positive, praised for communication and scheduling). Eric (field technician -- positive, praised for crawlspace barrier work). Isaiah (field technician -- positive, praised for efficiency). Rachel Jones (office staff -- positive, praised for being pleasant and helpful).
If you need mold remediation in the Reno-Tahoe area, ask for Adam directly and get his assessment of the scope. Bring an independent mold test if you want to verify the work needed. The review record is spotless but modest in size, so pay attention to whether your experience matches the communication and pricing transparency that reviewers describe.
Keep in mind
- They do both mold testing and mold remediation. When the same company finds the problem and sells the fix, get an independent mold test to confirm the scope of work.
- This is a Restoration 1 franchise, not an independent local company. Franchise operations can vary in staffing and quality over time even if current reviews are strong.
- Their service area spans from Carson City to Incline Village and Lake Tahoe. Remote locations may mean longer response times or scheduling delays.
- The website claims IICRC-certified technicians but does not list specific certification numbers or the names of certified staff.
- With 63 reviews and a perfect 5.0, the sample size is still relatively small. A company with hundreds of reviews at 4.8 may give you a more complete picture of what to expect.