Provider profile
Service Pros
Provider snapshot
What this listing says
North Las Vegas homeowners dealing with water damage who want a single company to handle mold removal alongside pipe repair and fire damage cleanup.
Best for
- North Las Vegas homeowners who need water damage and mold handled by the same company in one call.
- Property owners with slab leak concerns who want detection and repair from one provider.
- Commercial property managers in the Las Vegas area needing multi-trade restoration after a flood or fire.
About this company
Service Water Restoration Pros operates out of Las Vegas, serving the North Las Vegas area as a multi-service restoration company. They handle water mitigation, fire damage repair, mold removal, flood damage, slab leak detection, burst pipe repair, contents pack-out, and commercial restoration. They also claim a second location in Irvine, California.
Their website describes a four-step mold remediation process: assessing damage, removing visible mold, cleaning affected surfaces, and sealing moisture entry points. They mention using containment and HEPA filters during mold work. For slab leaks, they reference acoustic cameras and thermal imaging for detection. Nothing on the site stands out as unusual for a restoration company -- the service descriptions read as general industry information rather than details about their specific crew, equipment, or track record.
Services
Service area
Based at 5348 W Vegas Dr in Las Vegas, Nevada, serving the North Las Vegas area. They also list Irvine, California as a service area, which is roughly 270 miles away -- an unusually broad geographic claim for a restoration company.
Review consensus
The recurring theme in positive reviews is that the website is informative and easy to navigate. Miss Monday noted the clarity of services listed and helpful images. Chris Willis called them 'top dogs in Las Vegas' and praised the website navigation. Kimberly Debenedetti mentioned the website provides a lot of information. Robert LeFrancois stands out as one of the few reviewers describing an actual service experience, noting prompt arrival, good communication, and a reasonable price. Rebecca Neal mentioned friendly customer service.
1 found across 27 total reviews at 4.9★. No 1-star reviews exist. The single 3-star review (1 found across 27 total reviews at 4.9 stars) came from Jackie Austria in September 2025, who never received services from the company. She critiqued the mobile website layout, calling the North Las Vegas history content unnecessary and distracting for customers seeking restoration services. The owner responded acknowledging the feedback and promising to streamline the mobile site content.
A significant portion of the reviews appear to be about the company's website rather than actual service experiences. Many reviews are text-free 5-star ratings from accounts with very low review counts. Chris Willis reviewed the business twice (July and December 2025). This pattern suggests the 4.9 rating may not reflect a deep track record of completed restoration work.
No individual staff members are named in any review.
The review profile here is unusual. Most of the praise is about the website, not about mold removal or water damage work actually performed. Robert LeFrancois's review is the clearest description of a real service call. Before hiring, ask for references from recent mold or water damage jobs in Las Vegas and verify the scope of work they completed.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest -- the company diagnosing your mold problem profits from fixing it. Consider getting an independent mold inspection before committing to their remediation work.
- Nearly all Google reviews praise the website or express general sentiment rather than describing actual service experiences. Very few reviewers describe specific work this company performed at their property.
- The website content references other company names like 'Restoration Repairman' and 'Anderson Plumbing,' suggesting sections were generated or copied from other sources rather than written about this specific business.
- Their social media links point to 'Structure Solutions Experts Las Vegas,' a different business name, which raises questions about the company's identity and operational structure.