Provider profile
COIT Cleaning and Restoration
Provider snapshot
What this listing says
Las Vegas homeowners dealing with water damage that led to mold, who want a national franchise with a 24/7 call center and insurance coordination built in.
Best for
- Las Vegas homeowners who discover mold after a water leak and want one company to handle extraction, drying, and mold removal under a single contract.
- Insurance-claim situations where you need a restoration company that coordinates directly with carriers and documents the process.
- Commercial property managers needing a franchise with the staffing capacity to handle large-scale restoration projects.
- Homeowners who also need carpet, tile, or air duct cleaning alongside mold work and prefer a single vendor.
About this company
COIT is a national franchise operation with a Las Vegas location on South Valley View Boulevard. Mold remediation is one piece of a much larger service menu — they're primarily a cleaning and restoration company that also handles carpets, air ducts, tile, drapery, and fire/smoke damage. Their mold work runs through a four-stage process: containment with negative air pressure and HEPA filtration, removal of contaminated materials, structural drying with dehumidifiers and air movers to hit target moisture levels, then HEPA vacuuming and antimicrobial treatment of all surfaces.
The mold-specific page references IICRC S-520 standards and EPA guidelines. They describe pack-out services for contaminated belongings and post-remediation air duct cleaning — a useful add-on if mold reached the HVAC system. The website states technicians carry IICRC restoration certification and have a minimum of two years of experience.
COIT has operated nationally since 1950, making it one of the oldest cleaning and restoration brands in the country. The Las Vegas franchise serves both residential and commercial clients. One review references CCSD (Clark County School District) stage drapery work, confirming they handle institutional contracts locally.
At 4.6 stars across 115 Google reviews, COIT Las Vegas sits in solid territory. The vast majority of reviews concern carpet and upholstery cleaning rather than mold or restoration work, though a few reviewers specifically mention water damage and mold mitigation projects.
Services
Service area
COIT Las Vegas operates from 3867 S. Valley View Blvd in Las Vegas, Nevada. The website serves the Las Vegas metro area but does not list specific city boundaries. Reviews come from Las Vegas residents, with one referencing Clark County School District work. Confirm coverage for surrounding areas like Henderson, North Las Vegas, or Summerlin directly with the franchise.
Review consensus
Vinnie (also referred to as Vincent and Vince Morley) is by far the most mentioned technician, praised across at least ten reviews for carpet cleaning, upholstery, tile work, and drape cleaning. Reviewers describe him as knowledgeable, punctual, and detail-oriented. Richard and Teo appear together in several 2026 reviews for restoration and hardwood work — Kaitlin Goss noted Richard stayed 12 hours pulling up hardwood flooring. Dante is named as the mitigation team manager, praised by L Lovett for a detailed water damage and mold mitigation estimate. Donte drew praise for going above and beyond on outdoor chair cleaning. Oscar, Carlos, Bryant, Johnny, Dominic, and Gary each appear in individual positive reviews. Shawna is praised as an administrator who handled the initial call well. Multiple reviewers highlight on-time arrival, good communication, and results that exceeded expectations.
1 found across 115 total reviews at 4.6★. Ana Cahill (2-star, January 2025) reported tile damage caused by cleaning equipment, then waited without hearing back after sending an email. COIT did not reply to her Google review. Cahill is a Local Guide with 14 reviews, lending credibility to the complaint. This is a single incident, not a pattern — but the lack of any response from COIT, either privately or publicly, is notable.
COIT Las Vegas reviews skew heavily toward cleaning services — carpet, tile, upholstery, drapery — with only a handful mentioning restoration or mold work. The company's 0% owner response rate on recent negative reviews stands out for a franchise of this size. Most reviewers are one-time customers who praise individual technicians by name, which suggests the field staff drive the customer experience more than the office or franchise systems do.
Vinnie / Vincent / Vince Morley (technician — strongly positive across 10+ reviews). Richard (restoration/hardwood technician — positive, named in multiple 2026 reviews). Teo / Mateo (restoration technician — positive, paired with Richard). Dante (mitigation team manager — positive). Johnny (technician — positive). Oscar (technician — positive). Donte (technician — positive). Carlos (technician — positive). Bryant (technician — positive). Gary (technician — positive). Robert (technician — positive). Dominic / Dom (technician — positive). Ethan (technician — positive). Shawna (administrator — positive). Adan (technician — positive, noted in older review).
If you hire COIT Las Vegas for mold work, ask whether Dante or the restoration-specific crew will handle your project — most of the review praise is for cleaning technicians, not the remediation team. Confirm in writing what happens if their equipment damages your property, since the one recent complaint about tile damage went unanswered. The franchise backing gives you a corporate guarantee to escalate to if the local office drops the ball.
Keep in mind
- COIT does both mold testing and mold removal. That means the same company deciding you have a problem is the one selling you the fix. Consider getting an independent mold inspection before committing to their remediation scope.
- Most Google reviews are for carpet and upholstery cleaning, not mold work. The mold remediation side of the business generates far fewer public reviews, so you have less buyer feedback to go on for that specific service.
- The one recent negative review involved equipment damage to tile floors with no follow-up from COIT — and the company did not respond to the review. The 0% owner response rate on recent negatives is a gap.
- As a franchise, the Las Vegas location's staffing and quality may differ from other COIT locations. Ask specifically about the local team's mold remediation experience.