Provider profile

AdvantaClean of Omaha

Omaha, NE / 4.9 rating / 112 reviews / Water damage restoration service

AO

Provider snapshot

What this listing says

Omaha homeowners who want the franchise owner to personally handle their basement mold or water damage job, not a rotating crew of technicians.

Owner-operatedIn-house testingAir duct cleaning
Base location Omaha, NE
Provider type Restoration company
Public reviews 4.9 from 112 reviews

Best for

  • Homeowners in Omaha, Bellevue, Papillion, or La Vista dealing with basement mold after water damage or flooding.
  • Buyers who want the owner to show up, do the work, and answer questions directly rather than handing off to a crew.
  • Older homes needing both air duct cleaning and a mold check in the same visit.

About this company

AdvantaClean of Omaha is a franchise location in southwest Omaha owned and operated by Andrew Roche. Unlike many franchise operations where you deal with a sales rep and then a separate crew shows up, Andrew handles estimates, does the remediation work, and fields follow-up questions himself. Reviewers mention him by name more than any other person at any other mold company in the area.

The Omaha location covers mold remediation, mold testing, water damage restoration, air duct cleaning, radon testing and mitigation, crawl space encapsulation, and moisture control. The national AdvantaClean brand was founded in 1994 and holds IICRC credentials. Andrew also carries EPA Lead Safe, OSHA, and MICRO certifications. The website lists 24/7 emergency availability.

4.9 stars across 112 Google reviews is unusually high for a restoration company. Most of the written reviews specifically name Andrew, describe him doing the work personally, and mention fast scheduling. That kind of consistency over several years points to a small operation where the owner controls the experience directly.

Services

Mold remediationmold testingwater damage restorationair duct cleaningdryer vent cleaningmoisture controlcrawl space encapsulationbasement waterproofingsewage removalfire damage cleanupsmoke and odor removalradon testing

Service area

Based in Omaha, NE 68123. Serves the Omaha metro including Bellevue, Papillion, La Vista, Gretna, Elkhorn, and Valley. The franchise territory also lists 35+ smaller communities across eastern Nebraska and several Iowa zip codes, which is a broad claim for what reviews suggest is a one-person operation.

Review consensus

What reviewers praise

Andrew Roche is the constant in nearly every positive review. Reviewers describe him arriving on time, explaining the scope of work before starting, doing the remediation himself, and cleaning up afterward. Several mention fast scheduling, with estimates within 24-48 hours and work completed within a week. Multiple reviewers note fair pricing and say Andrew recommended less work than expected, including one case where he identified a moisture issue that only needed a dehumidifier rather than remediation. Repeat customers like Dillon LaPour and Nic Luhrs call him their first choice for ongoing remediation needs.

What low reviews reveal

1 found across 112 total reviews at 4.9★. One reviewer submitted a contact form requesting email-only communication and received phone calls instead. The owner responded that the calls came from the national home office rather than the local team, and committed to preventing it in the future.

Pattern worth noting

The near-total absence of negative reviews across 112 total is unusual. The single complaint is about the franchise's national office, not the local operation. This aligns with an owner-operator model where Andrew controls the entire customer experience locally, but the franchise's centralized contact system sits outside his control.

Named staff

Andrew Roche (owner, handles estimates and remediation work — overwhelmingly positive across dozens of reviews).

Bottom line

Ask for Andrew when you call and confirm he will be the one doing the work. The one complaint on record traces to the national franchise's contact system, not to the local service. If you submit a web form, specify your contact preference and expect a possible phone call anyway.

Keep in mind

  • They do both mold testing and mold remediation. The company that tells you whether you have a problem is the same one that gets paid to fix it. Consider getting an independent test before or after their work.
  • This is a franchise of a national brand. The website mixes national marketing language with local information, so not every service listed on the site may be available from the Omaha location.
  • The claimed service area spans 35+ cities and extends into Iowa zip codes. If you are outside the Omaha metro, confirm travel fees and response times before booking.
  • Andrew handles most jobs personally based on reviews. That means scheduling could be tight during busy seasons, and you are dependent on one person's availability.