Provider profile

Paul Davis Property Restoration Experts

Missoula, MT / 4.9 rating / 34 reviews / Water damage restoration service

PD

Provider snapshot

What this listing says

Greater Missoula homeowners and businesses needing mold remediation bundled with water or fire restoration from a national franchise with 24/7 emergency response and IICRC-trained crews.

Full-service restorationCommercial mold workInsurance claim handling24/7 emergency response
Base location Missoula, MT
Provider type Restoration company
Public reviews 4.9 from 34 reviews

Best for

  • Missoula-area homeowners who need mold remediation as part of a larger water or fire damage restoration project, so one company handles everything.
  • Commercial property owners needing a restoration company with large-loss capacity and direct insurance billing.
  • Buyers who want 24/7 emergency availability and same-day or next-day response for mold inspections.
  • Homeowners in outlying western Montana towns like Hamilton, Stevensville, or Seeley Lake who need a company willing to travel.

About this company

Paul Davis Restoration of Greater Missoula is a franchise location of the national Paul Davis network, headquartered on Rankin Street in Missoula. Mold remediation is one piece of a broader restoration operation that also handles water damage, fire and smoke damage, storm damage, and reconstruction. They serve both residential and commercial properties, including large-loss and industrial projects.

Their commercial mold page references IICRC and ACAC credentials. The website describes using dehumidifiers, antimicrobial treatments, containment barriers, and hydroxyl generators for odor removal. They charge a small inspection fee that gets credited if you hire them for the remediation work. They also do mold testing in-house, which means the same company evaluating your mold problem stands to profit from fixing it.

Paul Davis as a brand was founded in 1966 and has grown to over 300 independently owned franchise locations across the U.S. and Canada. The Greater Missoula franchise covers a wide swath of western Montana, listing 27 cities and towns from Alberton to Victor. Technicians are trained at the company's national training center in Jacksonville, Florida.

4.9 stars across 34 Google reviews is a strong rating, though the review count is still modest. Only one reviewer rated them below 4 stars. Most of the praise centers on responsiveness and clear communication rather than technical mold work specifically.

Services

Mold remediationmold testingwater damage restorationfire and smoke damage restorationstorm damage restorationcontents cleaning and storagereconstructionremodelingbiohazard and trauma cleanuplarge-loss restorationindustrial restorationsewage cleanup

Service area

Headquartered in Missoula, Montana. They list 27 service cities across western Montana, including Hamilton, Stevensville, Corvallis, Florence, Lolo, Frenchtown, Alberton, Superior, Seeley Lake, Ronan, Plains, and Philipsburg. This is a wide geographic spread for a single franchise location, covering much of Missoula County, Ravalli County, and parts of surrounding counties.

Review consensus

What reviewers praise

Sara (also spelled Sarah) appears in at least 10 reviews and is consistently praised for responsiveness, transparency, and willingness to explain the restoration process. Nick G is named in multiple reviews for being knowledgeable, detail-oriented, and going above and beyond, including coordinating with plumbers on-site. Curt Ivie is praised by two reviewers for his leadership and reliability. Several reviewers specifically mention quick scheduling for mold inspections, same-day callbacks, and detailed follow-up reports. Multiple homebuyers note Paul Davis provided second opinions on mold concerns and were easy to coordinate with.

What low reviews reveal

1 found across 34 total reviews at 4.9★. The single recent negative is a 3-star review from Aiko White (July 2025). She described receiving an initial estimate for attic mold mitigation that involved ceiling removal, then getting a revised estimate without the ceiling work that was nearly double the price. She went with a different company. The owner responded politely and acknowledged that pricing varies with scope and complexity but did not directly address why the less-invasive approach cost more. The company did waive their evaluation fee, which the reviewer appreciated.

Pattern worth noting

The review timeline shows a cluster of 5-star reviews posted on December 2, 2025, mostly from accounts with low review counts, praising Sara specifically. This pattern is common when a business encourages reviews at a networking event or similar gathering. The reviews themselves are brief but not identical, and the reviewers have varying review histories (1 to 76 reviews). The sole owner response on the negative review is personalized and non-defensive, though it sidesteps the pricing question.

Named staff

Sara/Sarah (client-facing coordinator - overwhelmingly positive across 10+ reviews for responsiveness, transparency, and knowledge). Nick G (technician - positive across 3+ reviews for thoroughness, detail, and going above and beyond). Curt Ivie (team leader - positive in 2 reviews for leadership and reliability).

Bottom line

With only 34 reviews and one mild complaint about estimate pricing, there is not enough data to identify systemic problems. The team gets high marks for communication and responsiveness. Ask for a written, itemized scope of work before signing, and get an independent mold test given that this company does both testing and remediation.

Keep in mind

  • They do both mold testing and mold remediation. The company that tells you whether you have a mold problem is the same one that profits from fixing it. Consider getting an independent test first.
  • One reviewer received two estimates for the same attic mold job with significantly different pricing. The second bid, which avoided ceiling removal, was nearly double the first. Ask for a written scope of work before committing.
  • This is a franchise operation. Quality depends on the local owner and crew, not the national brand. The Greater Missoula franchise has strong reviews so far, but the team may change over time.
  • Their claimed service area spans 27 towns across a large stretch of western Montana. If you are in a more remote location like Ovando or Helmville, confirm response times and whether travel adds to the cost.