Provider profile
Fire and Flood Restoration Company
Provider snapshot
What this listing says
Missoula-area homeowners dealing with water damage or mold who want a single company to handle everything from extraction through reconstruction, with discounts for veterans and first responders.
Best for
- Missoula and Bitterroot Valley homeowners who need water damage or mold work handled start to finish by one company.
- Property owners who want same-day emergency response, with the team consistently showing up the day they're called.
- Veterans, seniors, teachers, and first responders who qualify for their discount program.
About this company
Fire and Flood Restoration Company is a restoration outfit based on South Avenue in Missoula, MT, serving the Bitterroot Valley from Frenchtown down to Hamilton. They handle fire damage, water damage, mold remediation, and reconstruction under one roof. The team claims over 23 years of experience and backgrounds in nuclear engineering and chemical science, which is an unusual credential for a restoration company.
On the mold side, they do both testing and removal. Their website lists air quality testing, moisture detection, containment, and structural drying. They also handle insurance claims paperwork, which multiple reviewers confirm. They offer free quotes within 60 miles of Missoula and run 24/7 emergency service. Discounts are available for veterans, seniors, teachers, and first responders.
Services
Service area
Based in Missoula, MT. They list service areas in Missoula, Lolo, Hamilton, Stevensville, Frenchtown, and Clinton. Free quotes are offered within 60 miles of Missoula, which covers much of western Montana's Bitterroot Valley.
Review consensus
Michael Carson and Brodie are named repeatedly across reviews. Reviewers highlight same-day response, including weekends and Sundays. Multiple people mention clear communication throughout the process and help with insurance claims. A subcontractor (steve anderson) praises their reliability and clean jobsites. Lindsey M., a Local Guide with 17 reviews, said other Missoula restoration companies would not have matched their urgency.
0 found across 24 total reviews at 5.0★. No negative reviews found in the last 18 months. With 24 total reviews at 5.0 stars, there is nothing to report here.
This is a small, owner-operated team where Michael and Brodie handle most jobs personally. That explains the consistent praise for communication and responsiveness. The risk is scalability: if they're stretched thin during a busy season, the same-day service reviewers love could slip.
Michael Carson (owner/operator -- praised for communication, same-day service, weekend availability, and workmanship across multiple reviews). Brodie/Brody (team member -- praised for efficiency, friendliness, and quick turnaround in multiple reviews).
Every review with text praises Michael, Brodie, or both. The company is small enough that you'll likely work directly with them. Ask who will handle your specific job and get an independent mold test if they're recommending remediation after their own inspection.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. The same company that tells you whether you have a problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation work.
- With only 24 reviews, the 5.0 rating is a small sample. One or two bad experiences haven't appeared yet, but there's not enough volume to establish a long track record.
- Their service area extends 60 miles from Missoula, which covers a lot of rural Montana. Confirm response times for locations farther out like Hamilton or Stevensville.