Provider profile
Stat Restoration
Provider snapshot
What this listing says
Flathead Valley homeowners dealing with water damage that has turned into a mold problem, where one company handling extraction through remediation under the same IICRC-firm umbrella saves coordination time.
Best for
- Kalispell, Whitefish, or Columbia Falls homeowners who discover mold after a water event and want the same crew to handle extraction through remediation
- Property managers with multi-unit buildings in the Flathead Valley who need a company that coordinates directly with insurance adjusters
- Homeowners dealing with frozen pipe bursts or spring snowmelt flooding in Northwest Montana, where mold risk follows within 48 hours
- Anyone needing a 24/7 emergency response in rural Flathead County or surrounding areas like Polson, Eureka, or Libby
About this company
Stat Restoration is a locally owned restoration company headquartered on US Highway 2 in Kalispell, Montana, serving the Flathead Valley and Northwest Montana. Mold work is one piece of a broader operation that centers on water damage and fire restoration. They handle the full chain: water extraction, structural drying, mold testing and remediation, and final repairs.
The equipment list on their website is specific enough to take seriously. They run truck-mounted water extractors, industrial dehumidifiers and air movers, thermal imaging cameras for hidden moisture, and air and surface sampling tools for mold detection. They follow IICRC S500 drying standards and reference OSHA and EPA guidelines for mold work. Post-remediation clearance testing is part of their stated process. They also operate a carpet cleaning division under the Murphy's Carpet Cleaning brand.
Three owners run the business: John Perez handles operations, Morgan Perez manages the business side, and Jeremy Cook operates in the field. The company claims 30-plus years in Northwest Montana (since 1994) and over 1,500 properties restored. They hold IICRC firm certification, which means the company itself — not just individual technicians — meets that standard.
With 40 Google reviews and a 4.7-star rating, every single review is 5 stars. That is unusual. It suggests either a genuinely strong operation or a small-market business where unhappy customers call instead of posting. Either way, the rating holds up with zero complaints on record.
Services
Service area
Headquartered in Kalispell, Montana. Serves the Flathead Valley and Northwest Montana including Whitefish, Columbia Falls, Bigfork, Lakeside, Polson, Eureka, Libby, Trout Creek, and Thompson Falls. The website claims 60-minute response across the region, though towns like Libby and Eureka are roughly 90 miles from the Kalispell office.
Review consensus
John (identified on the About page as owner John Perez) is the most frequently named person across reviews. Reviewers credit him with fast on-site assessments, clear explanations of next steps, and responsive follow-through on multi-unit apartment flooding, crawl space leaks, smoke odor jobs, and mold inspections. Andrew drew praise for managing a significant damage event from start to finish, with reviewers noting his team reduced stress during the process. Dillon handled burst pipe emergencies on weekends and carpet cleaning jobs, with multiple reviewers naming him. Chris dispatched a three-man crew within hours of a basement flood. Speed is the dominant theme — multiple reviewers mention response within one to two hours of calling.
0 found across 40 total reviews at 4.7★. No complaints to assess. Every review in the dataset is 5 stars.
The all-positive review profile across 40 reviews is itself a pattern. In a small Montana market with a locally owned company, unhappy customers often resolve issues by phone rather than posting online. The absence of negatives does not confirm zero problems — it confirms zero public complaints. The review volume is modest enough that a single bad experience could shift the rating noticeably.
John Perez (owner, operations manager — praised across multiple reviews for fast inspections, mold assessments, clear communication, and follow-up). Andrew (technician — praised for managing a significant damage event, reducing stress). Dillon (technician — praised for Saturday burst pipe response, carpet cleaning, and keeping customers informed). Dereck (technician — praised alongside Dillon for flood response, described as knowledgeable). Phillip (Murphy's Carpet — praised for removing pet stains). Tim (technician — praised for knowledge and friendly service). Ethan (technician — praised alongside John for being friendly and helpful). Chris (technician/lead — praised for fast dispatch and basement flood response). Nicholas (carpet delivery — praised for returning a rug clean). Byron (carpet cleaner — praised for great results on older carpet). Kenyon (carpet cleaner — praised for going above and beyond).
Stat Restoration has a spotless review record, with John Perez drawing the most consistent praise for fast, communicative service. Ask for John or Andrew on restoration jobs. Since there are no negatives to flag, the main thing to watch is the testing-remediation conflict of interest — get a second opinion on mold scope before signing off on remediation.
Keep in mind
- Stat Restoration does both mold testing and mold remediation. That creates a conflict of interest — the company identifying the problem also profits from fixing it. Consider getting an independent mold test from a separate inspector before committing to their remediation scope.
- Their primary identity is water and fire restoration, not mold. Mold remediation is one service among several. If your situation is mold-only with no water event, ask how many standalone mold jobs they handle per year.
- The website claims 60-minute response across all of Northwest Montana, including towns like Libby and Eureka that are 90-plus minutes from Kalispell. Ask for realistic arrival times for your specific location.
- All 40 reviews are 5-star, which means there is no negative feedback to learn from. This could reflect a small review volume in a small market rather than a flawless operation.