Provider profile
Dayspring Restoration of Helena
Provider snapshot
What this listing says
Helena homeowners dealing with mold after water damage who want a restoration company with 7 Montana locations, 24/7 emergency response, and in-house rebuild capability from demo to finished drywall.
Best for
- Helena and western Montana homeowners who need mold remediation tied to water damage, with one company handling extraction through rebuild.
- Property owners with crawl space mold or moisture problems who want encapsulation and remediation from the same crew.
- Commercial property managers and institutional clients who need a restoration company with statewide coverage and a long track record.
- Homeowners dealing with frozen pipe or flood damage in Montana winters who need 24/7 emergency response and follow-up mold prevention.
About this company
Dayspring Restoration operates out of Helena and covers Montana statewide through 7 office locations. They started in 1989 as Kleen King and rebranded to Dayspring Restoration. Mold remediation is one arm of a full-service restoration operation that also handles water damage, fire damage, storm damage, asbestos removal, biohazard cleanup, and crawl space encapsulation. They handle both residential and commercial properties.
On the mold side, they do in-house testing and remediation, though their website notes that Montana law requires an independent industrial hygienist to test mold and provide a remediation plan. They reference HEPA filtration during cleanup and use Docusketch 3D imaging to document job sites. They handle the full cycle from demolition through rebuild, including drywall, framing, insulation, and finish work. The FLEET Response partnership gives them access to a national restoration network for large-scale disasters.
Dayspring has operated for over 37 years in Montana. They hold IICRC membership, BBB A+ status, and membership in the Indoor Air Quality Association (IAQA). Helena Public Schools has worked with them on a daily basis for over 18 years according to a testimonial on their site, which points to a track record with institutional clients.
The 4.3-star rating across 61 reviews is below average for the directory. Most reviews are strongly positive, but the recent negatives raise specific concerns about pricing transparency and refund follow-through.
Services
Service area
Based in Helena, Montana with 7 locations across the state serving Missoula, Bozeman, Great Falls, and surrounding areas. The website references statewide Montana coverage and claims 60-minute emergency response times. The FLEET Response partnership extends their network nationally for large-scale disasters. For mold work, confirm which office and crew will handle your specific location.
Review consensus
Eddie Fister stands out as the most frequently named technician, praised across multiple reviews as lead tech for water damage basement jobs. J T's 2025 review names Eddie along with Zac, Nate, and Joe as a crew that was accommodating and communicated throughout the process. Chad Larson singles out Eddie Fister and Joseph Maness for keeping him informed during basement cleanup. Irene, a Local Guide with 24 reviews, praises Joseph and Zack for staying in contact during mitigation and keeping the work area clean. Jennifer Wade, a Local Guide with 59 reviews, credits Zach and his team for crawl space mold remediation. David Harris draws praise from James Patterson for an outstanding basement rebuild. Multiple reviewers describe same-day or next-day emergency response, with several noting that Dayspring arrived within an hour of calling. The company handles insurance claims directly, which several reviewers mention as a significant convenience.
3 found across 61 total reviews at 4.3★. Lana Haynes (August 2025) hired Dayspring for basement mold remediation and received a quote of $5,388 with a one-week timeline. The actual work took two workers 7 hours. She expected a price adjustment and says the company did not respond to her letter until she filed a BBB complaint. Dayspring acknowledged a $976 deduction was owed but as of August 2025 the refund had not arrived. The owner responded that a check was mailed in June and a replacement issued. NJ B (July 2025) left a 1-star with no text; the owner response says they cannot identify the project. Tristan Gibson (June 2025) described poor workmanship with work falling apart before move-in; the owner response says they cannot locate this customer in their records.
The owner responds to all three recent negatives, but the two unidentifiable reviewers get nearly identical template responses asking the person to call in. The one substantive complaint (Haynes) gets a specific response about the refund check. This split suggests the company engages meaningfully when they can verify the customer but defaults to a template when they cannot. Two of three negative reviewers have only 1 Google review, which weakens but does not eliminate those complaints as data points.
Eddie Fister (lead tech — positive, named in multiple reviews for water damage and basement work). Joseph Maness / Joe (tech — positive, praised for communication and cleanup). Zach / Zac (tech — positive, named in multiple reviews for mitigation and mold work). Nate / Nathan (tech — positive, named for crawlspace drying and basement work). David Harris (rebuild tech — positive, praised for basement reconstruction). Claudius (construction tech — positive, named in multiple older reviews for drywall and reconstruction). Tyler (contractor — positive, praised in older reviews for finish work). Nolan Bousman (coordinator — positive, praised for keeping customers informed). Jo A. (tech — positive, praised for mold work through Habitat for Humanity). John and Yvonne (managers — positive, praised for scheduling and estimates). Mark Caprara (estimator — positive, praised for responsive walkthrough). Harold (tech — positive, praised for communication during sewage cleanup). Brock (tech — positive, praised for fast response in older reviews). Jeremiah (texture work — positive). Todd and Bobby (finish work — positive). Kyle (tech — positive, Kleen King era). Rick (tech — positive, older reviews). George (flooring — positive). Duane (team lead — positive, older reviews). Brandy (positive, older reviews).
Ask for Eddie Fister or Joseph Maness if your job involves water damage or basement mold. Get the remediation estimate in writing with a clear scope of work and timeline before signing, and confirm whether the price is fixed or adjustable based on actual hours. Since they test and remediate, get your independent industrial hygienist assessment before agreeing to remediation work. The company responds to all negative reviews, and the Haynes pricing dispute shows they will negotiate when pressed, but it took a BBB complaint to get movement.
Keep in mind
- They do both mold testing and mold remediation. The company identifying your mold problem is the same one billing to fix it. Montana law requires an independent industrial hygienist for testing, but confirm that the hygienist they refer you to has no financial relationship with Dayspring.
- One detailed 2025 review describes a mold remediation quote of $5,388 for a job that took two workers 7 hours, not the quoted one week. The reviewer says a promised $976 refund took months and required a BBB complaint to initiate. Dayspring says the refund check was lost in the mail and reissued.
- Two of the three recent one-star reviews came from reviewers with only 1 Google review each, and Dayspring's owner response says they cannot find either reviewer in their system. This could indicate fake reviews or customers using different names.
- They claim 7 Montana locations and statewide coverage. Confirm which office and crew will handle your job and what the actual response time is for your specific area.