Provider profile
Paul Davis Restoration of Southwest Montana
Provider snapshot
What this listing says
Belgrade-based franchise serving Bozeman to Butte, strong fit for homeowners who want a veteran-owned restoration crew that handles water damage, mold, and reconstruction under one roof.
Best for
- Homeowners in the Bozeman-Belgrade-Livingston corridor dealing with mold after water damage, where one company handling both cleanup and rebuild saves coordination headaches.
- Big Sky vacation property owners who need emergency response in a remote area — multiple reviewers confirm the team traveled there quickly.
- Commercial property managers needing a single contractor for water mitigation through full reconstruction, including contents pack-out and storage.
- First-time restoration customers unfamiliar with insurance claims — reviewers consistently praise the team for walking them through the process and translating insurance terminology.
- Historic home owners with mold issues — one reviewer reported a full remediation and renovation of a historic house brought in on budget.
About this company
Paul Davis Restoration of Southwest Montana operates out of Belgrade, about ten minutes west of Bozeman, and covers roughly 29 towns from Helena to Ennis. This is a franchise location of the national Paul Davis network (founded 1966, 300+ locations), but the Southwest Montana office is veteran-owned and independently operated.
The mold side of the operation includes removal, dehumidification, air filtration, and structural repair. Their website states technicians hold IICRC and ACAC credentials and that the team traces mold to its moisture source rather than just treating visible growth. They also use ozone machines and hydroxyl generators for odor work, and infrared cameras plus moisture meters for detection. Mold remediation typically takes up to five days per their FAQ.
The office claims a 24/7 emergency line with a 30-minute response window, though one reviewer noted the team arrived 15 minutes after an insurance company called. They work directly with insurance carriers and offer a minimum 1-year workmanship guarantee.
42 Google reviews at a perfect 5.0 stars is unusual. No negative reviews appear in the last 18 months. That said, 42 reviews is a modest sample, and perfect scores with lower volume can reflect a newer operation still building its track record.
Services
Service area
Headquartered in Belgrade, Montana, about ten minutes west of Bozeman. The website lists 29 service cities across southwest Montana, including Bozeman, Big Sky, Livingston, Butte, Helena, Ennis, Anaconda, Townsend, Three Forks, Gallatin Gateway, and Whitehall. That coverage area spans roughly 150 miles from Helena to Ennis, so response times will vary significantly by location.
Review consensus
Andy is the most frequently named team member, appearing in at least eight reviews spanning fire restoration, water damage, drywall repair, and mold work. Reviewers describe him as honest, communicative, and easy to work with. Toby appears in two reviews for hands-on remediation work, praised for treating homes carefully and delivering high-quality results. Adam Wright is named once for responsiveness during an attic mold remediation that hit complications. Corbin and Andrew are named once for educating a first-time homeowner during water damage work. Communication is the dominant praise theme — reviewers repeatedly mention weekly schedules, prompt callbacks, and clear explanations of the restoration process. Several reviewers highlight the team's willingness to explain insurance terminology. Speed is the second theme, with multiple mentions of same-day assessments and rapid equipment deployment.
0 found across 42 total reviews at 5.0★. No 1-star reviews found. Zero negative reviews of any kind appear in the last 18 months across 42 total reviews at 5.0 stars. Without complaint data, there are no patterns to report.
A perfect 5.0 with 42 reviews and zero recent negatives is statistically uncommon for a restoration company. Restoration work involves insurance disputes, unexpected costs, and extended timelines — all friction points that typically generate at least occasional complaints. The review volume is still modest enough that the absence of negatives may simply reflect a young operation that has not yet hit the volume where complaints become inevitable.
Andy (owner/manager — positive, named in 8+ reviews for communication, honesty, and project oversight across fire, water, and mold jobs). Toby (technician — positive, praised in 2 reviews for hands-on quality and treating homes with care). Adam Wright (team member — positive, named in 1 review for responsiveness during attic mold remediation). Corbin (team member — positive, named in 1 review for educating homeowner on water damage). Andrew (team member — positive, named in 1 review alongside Corbin for water damage education).
Andy runs a tight operation with standout communication, and no reviewer has posted a complaint. Ask for Andy or Toby by name if your job involves mold. Because the review count is still modest and the company does both testing and remediation, get an independent mold assessment before signing a remediation contract.
Keep in mind
- Paul Davis does both mold testing and mold remediation. The same company identifying mold and then billing to remove it creates a financial incentive to find more. Ask for a third-party inspection before committing to remediation.
- This is a franchise operation. Training and brand standards come from the national Paul Davis network in Jacksonville, FL. The local team's quality depends on the franchise owner, not the brand name alone.
- The service area lists 29 towns spanning from Helena to Ennis to Anaconda. That covers a huge swath of southwest Montana. Response times to the edges of that territory will differ from the Belgrade/Bozeman core.
- 42 reviews at a perfect 5.0 is a small sample with no visible negatives. A longer track record with some resolved complaints would give a clearer picture of how the team handles problems.
- The website lists multiple phone numbers across different service pages (406-898-4696, 406-780-8447, 406-629-2842, 406-630-6504). Confirm which number reaches the local Belgrade office directly.