Provider profile
Woodard Cleaning and Restoration Headquarters
Provider snapshot
What this listing says
St. Louis metro homeowners dealing with mold after water damage who want a single company to handle extraction, remediation, and reconstruction under one roof with a 100+ vehicle fleet for fast response.
Best for
- St. Louis metro homeowners who need mold remediation tied to a water damage event and want one company from extraction through rebuild.
- Commercial property managers needing fast-response mold work with a fleet large enough to mobilize same-day across multi-level buildings.
- Homeowners dealing with basement flooding or sewage backup who want the water problem and any resulting mold handled in sequence by the same crew.
- Buyers who value having a named project manager as a single point of contact through a multi-phase restoration.
About this company
Woodard Cleaning and Restoration is a family-owned company headquartered on Watson Road in St. Louis, operating for 80 years. Mold remediation is one division within a much larger operation that covers carpet cleaning, water damage restoration, fire damage cleanup, and full reconstruction. They run a fleet of more than 100 vehicles and staff dedicated teams for each service line.
What stands out is the end-to-end pipeline. When mold follows water damage, Woodard handles the water extraction, structural drying, mold remediation, and then the rebuild — all with their own crews. For mold work specifically, they bring in a third-party Industrial Hygienist to write the remediation protocol and do post-remediation testing, which addresses the conflict of interest inherent in companies that both test and remediate. They use HEPA air scrubbers within containment areas under negative air pressure during remediation.
Woodard is a member of Restoration Affiliates (RA), a national network of independent restoration companies. They serve both residential and commercial properties across the St. Louis metro, including work with insurance carriers and MSD on covered losses.
50 Google reviews at a perfect 5.0 stars is unusual for a company this size. Zero complaints in the last 18 months. Reviewers consistently name specific employees and describe responsive communication, which suggests the operation runs on assigned project managers rather than anonymous dispatch.
Services
Service area
Woodard is headquartered on Watson Road in St. Louis, Missouri. They list eight service counties: St. Louis City, St. Louis County, St. Charles County, Franklin County in Missouri, and St. Clair County, Monroe County, Madison County, and Jersey County in Illinois. That is a wide footprint covering both sides of the Mississippi, so confirm response times for locations outside the immediate St. Louis metro.
Review consensus
Reviewers name specific employees repeatedly. Josh Morgan and Nick drew praise for exemplary cleaning service and follow-up. Chris earned recognition for responsiveness and helping people through stressful restoration situations. Kyle led a basement flood team with Spencer, Jason, and Tyler that a reviewer called kind, trustworthy, and efficient. Ron oversaw a basement reconstruction after sewage backup and was described as helpful and reassuring. Joe Winter and DJ Schultheis handled a kitchen fire restoration that impressed the homeowner with their detailed work. Chuck, a project manager, was praised for step-by-step communication and being reachable at all times. Multiple reviewers highlight fast response times, with one noting Woodard arrived much quicker than expected during a flood emergency.
0 found across 50 total reviews at 5.0★. No complaints found. Zero reviews at 3 stars or below appeared in the last 18 months across 50 total reviews at 5.0 stars.
The review pattern reveals a company organized around named project managers who own client relationships from start to finish. Reviewers consistently name specific people rather than describing anonymous crews, which is uncommon for a company running 100+ vehicles. One reviewer explicitly contrasted Woodard's follow-up with a competitor that went silent. The 5.0 rating across 50 reviews with zero recent negatives is statistically rare for a restoration company — most companies at this volume have at least a handful of complaints about pricing or timeline.
Josh Morgan (cleaning services — positive). Nick (cleaning services, paired with Josh Morgan — positive). Matthew (water damage assessment — positive). Chris (cleaning and restoration coordinator — positive). Ron (reconstruction supervisor — positive). Kyle (flood response team lead — positive). Spencer (flood response team — positive). Jason (flood response team — positive). Tyler (flood response team — positive). Dave (water damage assessment — positive). Joe Winter (fire restoration, cleaning/restoration lead — positive). DJ Schultheis (fire restoration, reconstruction lead — positive). Darrell (cleaning — positive). Chuck (project manager — positive). Jared (construction — positive). Jason Crews (condo reconstruction after fire — positive).
With zero complaints in 18 months and a perfect 5.0 across 50 reviews, Woodard's track record on Google is clean. Ask for a named project manager at booking and confirm the third-party testing arrangement in writing before signing a mold remediation contract. If pricing is a concern, get competing bids — one reviewer noted Woodard costs more than alternatives.
Keep in mind
- Woodard both tests for and remediates mold. They say they use a third-party Industrial Hygienist for testing and post-remediation clearance, but confirm this before signing — ask for the IH's name and firm, and verify they are independent of Woodard.
- Mold is a small slice of what Woodard does. Their primary identity is cleaning and water damage restoration. If you need a company that does nothing but mold work, this is not that.
- They charge a $195 assessment fee for water damage evaluations. The fee is credited toward remediation if you hire them, but it is not free if you are shopping multiple bids.
- Their service area spans eight counties across Missouri and Illinois. Confirm response times for locations far from the Watson Road headquarters.
- One reviewer noted that Woodard is expensive but that the work quality matched the price. Get a detailed written estimate before committing.