Provider profile
ARCC
Provider snapshot
What this listing says
Springfield-area homeowners dealing with water damage or mold tied to roof or plumbing failures who want one company to handle tearout, remediation, and rebuild under a single insurance claim.
Best for
- Springfield and southwest Missouri homeowners who need mold remediation tied to a water damage event and want one contractor to handle the full scope from extraction to rebuild.
- Property owners dealing with insurance claims for storm, fire, or water damage who want a company that will communicate directly with the adjuster and pursue additional coverage.
- Homeowners with crawl space moisture problems who want encapsulation as part of a broader mold prevention strategy.
- Commercial property owners in the Springfield to Joplin corridor who need a single contractor for restoration and reconstruction.
About this company
ARCC is a roofing and construction company in Springfield, MO, that also handles fire, water, and mold restoration. Their full name is Arrowhead Residential Commercial Construction. Mold remediation is one piece of a broader operation that started in roofing and expanded into full-scale restoration and construction. That breadth means they can take a project from water extraction through mold removal to drywall replacement without bringing in subcontractors.
The mold-specific work includes identifying growth in wall cavities, basements, and crawl spaces, removing contaminated materials, and crawl space encapsulation to control moisture long-term. Their website describes a structured approach to limiting cross-contamination during removal. Nothing on the site mentions specific testing equipment or third-party lab partnerships, so it is unclear how they handle mold assessment versus remediation boundaries.
Jeff and Jessica Maez own the company. Jessica brings a medical background; Jeff has over a decade in construction. They started ARCC after concluding the roofing industry prioritized volume over quality. The company is woman-owned, family-operated, and an Owens Corning Preferred Installer. They offer in-house financing and 24-hour emergency response.
ARCC holds a 5.0 rating on Google across 106 reviews. That is unusually high for any contractor at that volume. The overwhelming majority of reviews reference roofing and construction work rather than mold or restoration jobs, so the rating reflects the company's core trade more than its mold remediation track record specifically.
Services
Service area
ARCC is based in Springfield, MO. They list service coverage across at least 15 counties in southwest Missouri, including Greene, Christian, Polk, Dallas, Webster, Barry, Lawrence, Stone, Taney, Newton, Jasper, and Barton. Named cities include Springfield, Republic, Nixa, Ozark, Branson, Joplin, Neosho, Carthage, and Monett. The claimed area is large, stretching roughly 120 miles from Springfield to Joplin, so confirm response times for locations outside the immediate Springfield area.
Review consensus
Jeff Maez is the name that appears most often. Reviewers credit him with fast response times, honest guidance, and willingness to handle insurance paperwork directly. Multiple reviewers say he negotiated higher insurance payouts than the initial adjuster offer. Alberto draws praise for attention to detail and physical work ethic. Jacob W is mentioned alongside Jeff for a roofing job with good communication. Reviewers repeatedly describe ARCC as a one-stop shop, handling roofing, gutters, siding, construction, and restoration under one roof. Several note that crews complete large jobs in a single day and follow up afterward to check satisfaction.
1 found across 106 total reviews at 5★. The single recent negative is a 1-star review from Jennifer Buckingham (October 2025), a Local Guide with 23 reviews. The review contains no text, so the specific complaint is unknown. ARCC did not respond to it. With no details to assess, this review does not establish any pattern.
Nearly every substantive review focuses on roofing and construction rather than restoration or mold work. The company earns praise for its core trades, but there is almost no public review data about mold remediation outcomes. The single negative review has no text and no owner response, so there is no complaint pattern to analyze and no data on how ARCC handles criticism.
Jeff Maez (owner, primary contact — praised repeatedly for responsiveness, insurance handling, honesty, and follow-up). Alberto (field crew — praised for attention to detail and work ethic). Jacob W (crew member — praised for roofing work and communication).
ARCC has an excellent reputation for roofing and construction in the Springfield area, with Jeff Maez earning strong personal trust from reviewers. If your mold problem stems from a water or storm damage event and you want one contractor to handle everything from remediation to rebuild, they are worth calling. Ask to see examples of past mold remediation work specifically, since the public reviews mostly cover their roofing side.
Keep in mind
- ARCC does both mold testing and mold remediation. That creates a conflict of interest: the same company identifying the problem also profits from fixing it. Ask whether they use a third-party inspector for mold assessment or if you can bring your own.
- Most of their 106 Google reviews reference roofing, gutters, and construction. Very few mention mold remediation specifically. Their mold track record is harder to evaluate from public reviews alone.
- Their listed service area stretches from Springfield to Joplin, Branson, and Lamar, covering at least 15 counties across southwest Missouri. Confirm availability and response times for locations far from Springfield.
- The website describes mold remediation in general terms but does not name specific equipment, certifications, or testing methods. Ask what tools and training their mold crews use.