Provider profile
Paul Davis Restoration of Southeast MO Carbondale & Paducah
Provider snapshot
What this listing says
Southeast Missouri, Southern Illinois, and Western Kentucky property owners who need a single restoration company to handle mold, water, fire, and storm damage under one franchise operation with 24/7 response.
Best for
- Homeowners in Southeast Missouri, the Carbondale IL area, or the Paducah KY area who need mold remediation as part of a larger water or storm damage restoration project.
- Property owners who want a single company to handle both the mold cleanup and the rebuild, avoiding the need to coordinate multiple contractors.
- Commercial property owners or facility managers needing mold remediation with insurance claims support and documentation.
About this company
Paul Davis Restoration of Southeast MO, Carbondale & Paducah is a franchise location of the national Paul Davis network, headquartered at 1014 Linn St in Sikeston, Missouri. They operate as a full-service restoration company covering mold remediation, water damage, fire and smoke damage, storm damage, and reconstruction across a three-state region. Mold work is one piece of a broader disaster restoration operation, not their sole focus.
Their website references IICRC-trained technicians, ACAC credentials, and equipment including infrared cameras, moisture meters, dehumidifiers, industrial air movers, ozone machines, and hydroxyl generators. They claim a 30-minute response window and 24/7 availability. The franchise also handles insurance claims coordination, contents pack-out and cleaning, biohazard cleanup, and post-restoration reconstruction. Nothing about their mold-specific approach stands out from other Paul Davis franchise locations.
The franchise claims 25+ years of experience. The team page lists four staff members: Gregg (Operator), Hannah (Project Supervisor), Kaitlyn (JCA), and Logan (Mitigation Manager). Paul Davis as a national brand was founded in 1966 and operates more than 300 independently owned locations across the US and Canada.
Services
Service area
Headquartered in Sikeston, Missouri. Serves Southeast Missouri including Cape Girardeau, Poplar Bluff, Farmington, Perryville, Jackson, Dexter, and Sikeston. Also covers Southern Illinois including Carbondale, Marion, Herrin, Murphysboro, and Metropolis, and Western Kentucky including Paducah, Mayfield, Fulton, and Wickliffe. The claimed area is broad, spanning three states and dozens of small towns.
Review consensus
Reviewers consistently mention fast response times, friendly staff, and clear communication throughout the restoration process. Katelyn is named specifically for getting work done quickly. Denny Dalton, a Local Guide with 18 reviews, noted the team made sure he was fully satisfied before leaving. Multiple reviewers highlight that the company handled stressful situations with patience and kept them informed with regular updates and schedules. Several reviews mention the company managing both mitigation and rebuild on the same project.
0 found across 25 total reviews at 5.0★. No negative reviews exist in the recent 18-month window.
A cluster of reviews arrived between October 17-28, 2025, accounting for roughly half of all reviews. Several of these are text-free 5-star ratings from accounts with zero other reviews. This pattern is common when a new franchise location launches or when a company asks staff and contacts for initial reviews. It does not invalidate the reviews that contain substantive text, but it means the 5.0 rating is built on a thin foundation.
Katelyn (restoration staff — positive, praised by Cailynn Martin for fast, helpful work).
With zero complaints across 25 reviews, there is no negative signal to watch for. The low review volume and clustered timing mean this rating has not been tested by scale. Ask for references from recent mold-specific jobs, since most reviews describe water or fire damage restoration rather than mold work.
Keep in mind
- This company does both mold testing and mold remediation. That means the same company deciding you have a mold problem is also the one billing you to fix it. Consider getting an independent mold test from a separate inspector before committing to their remediation services.
- This is a franchise location, not an independent local company. Your experience will depend on the local owner and crew, not the national brand. The national website and the local website sometimes describe services differently.
- Their claimed service area spans three states and dozens of cities across Southeast Missouri, Southern Illinois, and Western Kentucky. For properties on the outer edges of that territory, confirm response times and crew availability before booking.
- All 25 Google reviews are 5 stars with zero negatives, which is unusual. Several reviews came from accounts with zero other reviews, and a cluster of reviews landed on the same dates in October 2025. The rating is perfect but the review volume is still low.