Provider profile
Roto-Rooter Plumbing and Water Cleanup
Provider snapshot
What this listing says
Nixa and Springfield-area homeowners who need mold remediation tied to a water damage event, handled by the same crew that fixes the plumbing source.
Best for
- Nixa and Springfield-metro homeowners dealing with water damage that has led to mold growth, who want one company to handle source repair through remediation.
- Property owners needing emergency response at odd hours, since the franchise staffs around the clock.
About this company
Roto-Rooter Plumbing and Water Cleanup in Nixa, Missouri operates as an independent franchise under franchisee Ryan Willbanks. The Nixa location sits within the broader Springfield metro operation and covers six counties. Mold remediation is one piece of what is primarily a plumbing and water damage restoration company. They run 24/7/365.
The main differentiator is that plumbing repair and water cleanup happen under one roof. When a burst pipe causes flooding that leads to mold, they handle the pipe, the water extraction, the drying, and the mold removal without subcontracting. Their mold remediation page references IICRC and AMRT training, HEPA vacuums, air scrubbers, dehumidifiers, and antimicrobial treatments. They work directly with insurance companies and offer financing.
The franchise holds a 5.0 rating on Google across 27 reviews. That rating is notable, though the small review count means it has not been tested by volume. Most reviews mention plumbing and drain work rather than mold remediation specifically.
Services
Service area
Headquartered in Nixa, Missouri. Serves the Springfield metro area across Greene, Christian, Lawrence, Newton, Webster, and Jasper counties. Named cities include Springfield, Ozark, Republic, Joplin, Carthage, Neosho, and dozens of smaller communities. The six-county footprint is broad for a single franchise location.
Review consensus
Reviewers consistently mention fast response times and technicians who explain the problem before starting work. Gaunt Kathryn, a three-time customer, highlights fair pricing and speed. Multiple reviewers name Adam as responsive and knowledgeable. Dayton drew praise for being respectful of the home and explaining the work. Patrick L earned a callout for a late Saturday night rescue. The franchise appears to attract repeat customers.
0 found across 27 total reviews at 5.0★. No 1-star reviews exist in the last 18 months (0 found across 27 total reviews at 5.0 stars). There is no negative feedback to analyze.
Brady (technician — positive). Dayton (technician — positive). Patrick L (technician — positive). Robert (technician — positive). Blake (technician — positive). Drake (technician — positive). Dave (technician — positive). Dante (technician — positive). Adam (technician — positive, named in multiple reviews). Will (technician — positive). Lucas (technician — positive, named in multiple reviews). Cody (technician — positive). Brock (technician — positive). Ryan (technician — positive). Chad (technician — positive).
Every review is positive and the franchise has maintained a 5.0 across 27 reviews, but almost none of those reviews mention mold work. Ask for references from past mold remediation jobs specifically. If your mold problem stems from a plumbing failure, this outfit can handle the full chain from pipe repair to mold removal without coordinating multiple contractors.
Keep in mind
- Mold remediation is a secondary service here. Most of their 27 Google reviews mention drain cleaning or plumbing, not mold work. You may be among their first mold clients at this location.
- The website content for mold remediation comes from Roto-Rooter's national pages, not the Nixa franchise. Equipment, methods, and service availability may differ at this specific location.
- The service area claims span six counties across the Springfield metro. Confirm response times for locations outside Nixa and Springfield proper.
- With only 27 reviews total, the 5.0 rating has not been stress-tested. There is not enough volume to reveal patterns about mold-specific work quality.