Provider profile
Clean Green Restoration
Provider snapshot
What this listing says
Southwest Missouri homeowners in the Nixa-Springfield-Ozark corridor who want mold remediation from the only restorer in the 417 area code holding the IICRC MRS credential.
Best for
- Nixa, Springfield, Ozark, and Branson-area homeowners dealing with mold after water damage or in humid crawlspaces.
- Buyers who want a single company to handle testing, remediation, and reconstruction without coordinating multiple contractors.
- Homeowners navigating insurance claims — Miles's background as a former insurance adjuster means he knows what carriers require for documentation.
- Commercial property owners in Southwest Missouri needing large-loss or multi-service restoration with insurance billing.
About this company
Clean Green Restoration is a husband-and-wife operation based in Nixa, Missouri, serving 34 communities across Southwest Missouri. Miles McNeill holds the IICRC Mold Remediation Specialist (MRS) certification, an experience-based credential that requires 12 months of documented remediation work to qualify. No other restoration company in the 417 area holds it. He also worked as a claims adjuster for American Family Insurance before founding CGR, which gives him an unusual perspective on the insurance side of restoration jobs.
The company handles mold assessment and remediation under a single state license, meaning they can test for mold and perform the remediation in one visit. They also do water damage restoration, fire and smoke damage, storm damage, sewage cleanup, air duct cleaning, biohazard cleanup, and full reconstruction. Miles claims a 60-minute response time for emergencies and works directly with major insurance carriers including State Farm, Farmers, Allstate, and USAA.
Miles and Tarah McNeill founded CGR in September 2023. Tarah runs marketing and community outreach, including a food drive covered by the Springfield Daily Citizen. The company was featured in 417 Magazine as Face of Residential Restoration (January 2026) and Face of Commercial Restoration (September 2025). They hold a BBB A+ accreditation since October 2024.
A perfect 5.0-star rating across 54 Google reviews is rare for any restoration company. Every single review is 4 or 5 stars. That said, the company is less than three years old and the review count is still modest — the rating reflects a strong start, not decades of track record.
Services
Service area
Headquartered in Nixa, Missouri. Serves 34 communities across Southwest Missouri including Springfield, Ozark, Branson, Republic, Battlefield, Clever, Rogersville, Willard, Hollister, Bolivar, and surrounding areas in Christian, Greene, Taney, Stone, Webster, and Polk counties. The claim of 34 communities is broad for a small team — confirm response times outside the Nixa-Springfield core.
Review consensus
Miles is named in the majority of reviews. Reviewers consistently highlight three things: fast response times (multiple reviews mention arrival within an hour), honest assessments (Jim Holton noted Miles refused payment after finding no mold during a crawlspace inspection), and clear communication throughout the process. Realtor Ryan Kell says he has recommended Miles to clients dozens of times. Jerrys Heating and Cooling praised the air duct work on a commercial renovation. Bonnie Held described Miles as answering all her questions and taking her seriously. Several reviewers mention fair pricing without being prompted. Tarah is praised for scheduling and communication by S. Cheyanne Ashe and Hannah Watson.
0 found across 54 total reviews at 5.0★. No 1-star reviews exist. The single 4-star review from Lois Lee is positive, praising Miles as fair and honest for crawlspace mold removal. Zero complaints have been filed in the last 18 months.
The review base skews heavily toward personal referrals and word-of-mouth. Multiple reviewers mention being referred by friends, realtors, or insurance adjusters. This is consistent with a small, owner-operated company where Miles handles most jobs personally. The risk is that as CGR grows and Miles cannot be on every job, the experience may change — one review already names a crew member (Gavin) rather than Miles.
Miles McNeill (owner, remediation lead — positive across nearly every review). Tarah McNeill (co-owner, scheduling and communication — positive). Gavin (crew member — positive, mentioned by Jonathan Combs for respectful service).
With 54 reviews and no negatives, the review record is spotless but still young. Ask for Miles specifically if your job involves mold. If Miles will not be on-site for your project, ask who will lead the work and what their credentials are.
Keep in mind
- CGR does both mold testing and mold remediation. That creates a conflict of interest — the company assessing whether you have a mold problem is the same one that profits from fixing it. Consider getting an independent test before or after their work.
- The company is less than three years old, founded in September 2023. The 5.0-star rating and 54 reviews reflect strong early performance, but there is limited long-term track record to evaluate.
- They claim to serve 34 communities across Southwest Missouri, stretching from Springfield to Branson to Bolivar. Confirm response times for locations far from their Nixa headquarters.
- The website leans heavily on Miles's IICRC MRS certification and frames it as unique in the 417 area. That credential is real and experience-based, but it does not mean other local companies lack qualified mold technicians — they may hold different certifications.