Provider profile
Power Dry - Emergency Water Removal Company
Provider snapshot
What this listing says
Kansas City metro homeowners dealing with water damage that has led to mold, where having one company handle extraction, structural drying, and remediation under one roof matters.
Best for
- Kansas City metro homeowners who need mold remediation after a water event like a burst pipe, sewer backup, or basement flooding
- Property owners who want one company to handle water extraction, drying, and mold work without coordinating multiple contractors
- Homeowners filing insurance claims who want a company experienced in documentation and insurer communication
- Commercial property owners in the KC metro dealing with water emergencies that need same-day response
- Buyers in Overland Park, Olathe, Lenexa, Lee's Summit, or Independence who want a company with a physical presence nearby
About this company
Power Dry is a Kansas City water damage restoration company that also does mold remediation. They've been around since 1988, making them the first company in the KC metro to specialize strictly in water removal and drying. Mold work is a secondary service that flows from their core water damage business -- they handle the full chain from emergency extraction through structural drying to mold remediation if growth has started.
What stands out is their drying specialization. Their mold service page describes an eight-step remediation process that includes containment barriers, negative air pressure with air scrubbers, HEPA filtration, and post-remediation testing by a third party. They also offer financing and work directly with insurance companies on claims. The 60-minute response time claim is notable for emergency water situations.
Founded by Greg Petropoulos and Ed Bledsoe, Power Dry now operates out of three offices: Lenexa KS, Kansas City MO, and Des Moines IA. They run a sizable field team -- reviewers routinely name 15+ different technicians, which suggests real staffing depth rather than a skeleton crew.
A perfect 5.0 rating on Google across 193 reviews is remarkable. That volume with zero rating erosion is nearly unheard of in restoration. The company clearly generates strong loyalty, particularly around its project managers' communication and response speed.
Services
Service area
Power Dry is headquartered in Lenexa, Kansas, with additional offices in Kansas City, Missouri and Des Moines, Iowa. They serve the Kansas City metro on both sides of the state line, including Overland Park, Olathe, Shawnee, Leawood, Independence, Lee's Summit, Blue Springs, Liberty, Grandview, Belton, Raytown, and Topeka. The Des Moines office suggests Iowa coverage, though the website focuses primarily on Kansas City area content.
Review consensus
Rod Bella is mentioned by name in roughly half of all text reviews, consistently praised for fast arrival (often within 30-45 minutes), clear explanations of the cleanup process, and willingness to answer questions. PJ is the second most mentioned, noted for thorough evaluations and caring demeanor. Brett, Brian, Tim, Marvin, and Noah also receive repeat praise. Reviewers frequently highlight same-day response, coordination with insurance, and the team's ability to reduce stress during emergencies. Several reviewers specifically compared Power Dry favorably to other restoration companies they had used previously.
1 found across 193 total reviews at 5.0★. The sole recent complaint came from a customer who was satisfied with Power Dry's drying work but had a poor experience with the restoration phase. The reviewer described last-minute communication (texts the night before), two walk-throughs that failed to capture paint preferences, two callback visits for unfinished repairs, carpet that came up within two weeks, and unreturned calls when trying to get the carpet fixed. The reviewer attributed the quality issues to subcontracted handymen rather than Power Dry's own crew. The owner responded acknowledging the problem and saying they were investigating internally, though the response did not offer a specific resolution.
The single negative review reveals a meaningful structural split: Power Dry's water extraction and drying teams (their core business) generate near-universal praise, but the restoration/rebuild phase appears to be subcontracted out with less oversight. This is common in the restoration industry -- the mitigation crew and the reconstruction crew are often different operations with different quality controls. The owner response to the complaint was polite but generic, offering no specific remedy, which suggests a reputation-management approach rather than active problem-solving on that front.
Rod Bella (project manager -- overwhelmingly positive, mentioned in 20+ reviews for fast response, clear communication, and thoroughness). PJ (evaluator/project manager -- positive, praised for knowledge, caring attitude, and preparedness). Brett (technician -- positive, mentioned in mold and water damage jobs). Brian (technician -- positive, praised for explaining cleanup process). Mitch (project coordinator -- positive, praised for communication during mold remediation). Seth (technician -- positive). Tim (crew lead -- positive, praised for outstanding work). Noah (cleaner/technician -- positive, praised for equipment handling and cleaning). Marvin (technician -- positive). Elijah (technician -- positive). Taylor (technician -- positive). Henri (technician -- positive). Chris Hales (assessor -- positive, praised for walking customer through damage assessment). Latrell (technician -- positive). Braden (crew member -- positive). Donovan (technician -- positive). Nick (technician -- positive). Colton (technician -- positive). Keenan (technician -- positive). Ember (technician -- positive). Brayden (technician -- positive). Adam (technician -- positive, praised for mold remediation work). Vershaun (technician -- positive). Larry (technician -- positive). Brent (technician -- positive).
Power Dry's water extraction and drying work draws near-perfect reviews, and Rod Bella in particular is someone to ask for if you want a communicative project manager. If your job includes restoration or rebuild work (drywall, painting, carpet), ask upfront whether Power Dry's own employees or subcontractors will handle that phase, and get the scope of work in writing before it starts.
Keep in mind
- Power Dry does both mold testing and mold remediation, which is a conflict of interest. They do recommend third-party post-remediation testing, but ask whether they use an independent inspector for the initial assessment too.
- Their core identity is water damage restoration, not mold remediation. Mold work is an add-on service. If you have a mold problem without a water event, a mold-focused company may be a better fit.
- One recent reviewer reported that the restoration phase (drywall, carpet, painting) was handled by subcontracted handymen with poor communication and unfinished work. The drying side earned praise from the same reviewer. Ask whether restoration repairs are done by Power Dry employees or subcontractors.
- They claim service areas across a wide swath of Kansas and Missouri plus Des Moines, Iowa. Confirm response times for locations far from their Lenexa or Kansas City offices.
- The website mentions a 100% satisfaction guarantee but doesn't detail what it covers. Ask what the guarantee includes if restoration work needs to be redone.