Provider profile
Property Medic
Provider snapshot
What this listing says
St. Louis and St. Charles County homeowners dealing with water damage that led to mold, who want a single company to handle mitigation, remediation, and full reconstruction under one insurance claim.
Best for
- Homeowners in St. Louis or St. Charles County who need mold remediation as part of a larger water damage or sewer backup recovery.
- Insurance-claim situations where you want the restoration company to advocate directly with your adjuster and find line items the adjuster missed.
- Basement flooding emergencies where you need same-day response and 24/7 availability.
- Properties where mold was discovered alongside asbestos during water damage cleanup, since they handle both.
About this company
Property Medic is a restoration company based in Fenton, Missouri, serving St. Louis County, St. Charles County, and St. Clair County, Illinois. Their primary identity is water damage restoration and reconstruction, with mold remediation as one piece of a broader damage-recovery operation. They handle the full arc from emergency water extraction through rebuild, and they work directly with insurance companies on your behalf.
The mold remediation side uses third-party testing to identify mold type and moisture source, then follows a containment-and-removal process before restoring affected materials. Their real differentiator is not the mold work itself but the fact that they can take a water-damaged basement from soggy carpet to finished room without handing you off to another contractor. Their sister company, Mr. Rooter Plumbing of St. Louis, handles the plumbing side, so the source of the water problem and its downstream damage can be addressed through one relationship.
Tyler and Dani Watson own the company. Tyler has a background in construction project management, and Dani has an interior design degree. They run a sizable crew with dedicated mitigation technicians, project managers, and reconstruction workers across multiple service trucks.
4.7 stars across 152 Google reviews is solid. The volume of named-staff praise is unusually high, with individual technicians getting called out by name in dozens of reviews. That suggests a company culture where field workers take ownership of the customer relationship, not just the office staff.
Services
Service area
Property Medic is headquartered in Fenton, Missouri, with additional presence in St. Charles and Kirkwood. They serve St. Louis County, St. Charles County, and St. Clair County, Illinois. That is a wide geographic footprint across two states, so confirm availability and response times for locations outside the immediate Fenton area.
Review consensus
Reviewers consistently name individual workers and describe specific acts of care. Mike Badger appears in the most reviews, praised for drywall, painting, insulation, and full basement rebuilds. Multiple reviewers describe his work as meticulous and say their spaces looked better than before the damage. Chris Rudd is the most-named project manager, praised for daily communication, late-night email responses, and managing complex multi-trade projects. Mike Canania (water mitigation crew chief) gets credit for calm demeanor during emergencies and for communicating directly with insurance adjusters on-site. David Rollinger and Dan Meyer are praised for insurance advocacy, with one reviewer noting they found more than 30 items the field adjuster missed. Several reviewers mention same-day emergency response, including after-hours visits to swap equipment.
1 found across 152 total reviews at 4.7★. One reviewer hired Property Medic for a bathroom remodel managed by Chris Rudd. The shower failed in under two years. When demolished, it was confirmed that the liner and waterproofing system were never installed despite being paid for. New tile had been laid directly over rotted wood that was charged to be replaced. Additional charges for floor protection, cleaning, and painting were billed but reportedly never performed. As of December 2025, the reviewer was still trying to get refunds six months after the failure. The company did not respond to this review.
The single negative review names Chris Rudd, who also appears in multiple positive reviews as a praised project manager. This suggests the issue may be project-specific rather than a personnel pattern, but the lack of any owner response to a detailed, specific complaint is notable for a company that otherwise generates strong loyalty.
Mike Badger (reconstruction technician — strongly positive across many reviews). Chris Rudd (project manager — strongly positive in many reviews, named in the single 1-star for a failed bathroom remodel). Mike Canania (water mitigation crew chief — positive). David Rollinger (manager — positive for insurance advocacy and communication). Dan Meyer (project manager — positive for budget guidance and insurance work). Michael Raymond (drywall and painting technician — positive across multiple reviews). Zachariah Culbertson (tile and reconstruction technician — positive). Enes Subasic (mitigation technician — positive for care with belongings). Taye (technician — positive for punctuality and containment setup). James (technician — positive for handyman work and mold remediation). Clinton (technician — positive). Logan (technician — positive). Hailey Bodenschatz (office/insurance — positive for insurance help). Brandon (technician — positive). Glen (mitigation — positive). Paul Castellano (electrician — positive). Andrew (reconstruction — positive). Justin Houck (project manager — positive). Zach Mueller (reconstruction — positive). Dan Moss (staff — positive). Dylan (staff — positive). Inness (staff — positive).
If your mold problem grew out of a water event and you want one company to handle everything from water extraction through the final coat of paint, Property Medic has a deep bench of named, praised technicians who take ownership of the work. Ask for Mike Badger if reconstruction is involved and Mike Canania for the mitigation phase. Get your own independent mold test to verify scope before and after, and document every line item on the estimate against what actually gets installed.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest. Consider getting an independent mold test before or after their work to confirm the scope is accurate and the remediation was effective.
- Mold remediation is a small part of their overall business. Most of their reviews and their core identity center on water damage restoration and general reconstruction. If you need a mold-only specialist, this may not be the right fit.
- One recent 1-star review describes a bathroom remodel where paid-for materials were never installed, including waterproofing and a liner, and the shower failed within two years. The company did not respond to the review.
- They serve a broad three-county area across two states. Confirm response times for your specific location, especially if you are outside St. Louis County.