Provider profile
ABC Environmental Contracting Services
Provider snapshot
What this listing says
Columbia and Jefferson City homeowners dealing with water damage or mold after a flood or leak, especially if you need one company to handle cleanup through reconstruction.
Best for
- Columbia, Fulton, or Jefferson City homeowners who need water damage or mold remediation handled from start to finish by one company.
- Homeowners with older properties that may have both mold and asbestos issues, since ABC handles both under one roof.
- Anyone who wants their restoration company to manage the insurance claim process directly, which ABC emphasizes as a core service.
- Commercial property owners in central Missouri who need 24/7 emergency response for water, fire, or storm damage.
About this company
ABC Environmental Contracting Services is a locally owned restoration company based in Columbia, Missouri, serving the central Missouri corridor including Jefferson City, Fulton, and Mexico. They do mold inspection, mold remediation, water damage restoration, fire damage cleanup, asbestos removal, sewage cleanup, and reconstruction. They handle both residential and commercial properties and offer to manage insurance claims on your behalf.
Their mold remediation process uses HEPA vacuuming, negative air machines, antimicrobial treatment, and encapsulation. They also do asbestos abatement, which is unusual for a mold-focused company and potentially useful if you're renovating an older Columbia home where both hazards show up. They operate a 24/7 emergency line and claim same-day or next-day response.
The company has been in business for over 20 years and holds IICRC certification. Blog content is authored by Dan and Tina Benton. They carry a BBB A+ accreditation and have locations in St. Louis, Springfield, and Kansas City in addition to Columbia.
With a 4.7-star rating across 30 Google reviews, the company has strong marks overall. The volume is modest, but the consistency is notable: 28 of 30 reviews are 4 or 5 stars, and multiple reviewers specifically name the same technician for quality work.
Services
Service area
Headquartered in Columbia, Missouri. The company lists four specific service areas from the Columbia office: Columbia, Fulton, Jefferson City, and Mexico, MO. They also operate separate locations in St. Louis, Springfield, and Kansas City, though those appear to be distinct offices with their own websites.
Review consensus
Tracy is named in seven reviews spanning late 2023 through mid-2026. Reviewers credit him with finding leak sources, removing mold quickly, following up after the job, and handling holiday emergencies (including a Thanksgiving sewage backup). Jeff is mentioned once for caring about his customers. Multiple reviewers highlight the 24/7 availability and fast response times. Belinda Ward praised the company for tile preparation work tied to a foundation repair project. Several reviewers mention friendly, respectful crews and efficient turnaround.
2 found across 30 total reviews at 4.7★. Thomas (July 2025) tried contacting ABC multiple times without success, then visited the Garth Ave. office listed on Google only to find a different organization (City Refuge) occupying the space. This raises questions about whether the listed address is current. James Russell (February 2025) left a 1-star rating with no text, which provides no actionable detail.
The reachability complaint is notable because a restoration company's value depends on being available when disaster strikes. The Garth Ave. address appearing incorrect, combined with the reviewer's inability to reach anyone by phone, suggests a possible gap between the company's online presence and its actual accessibility. That said, this is a single data point against many reviews praising fast response and 24/7 availability. The zero-percent owner response rate on negative reviews means there is no public rebuttal or explanation from the company.
Tracy (technician/project lead — strongly positive across seven reviews: praised for leak diagnosis, mold removal speed, follow-up visits, sewage cleanup, water damage response, and personal attention). Jeff (role unclear — positive: described as caring about customers).
If you can actually reach them, reviewers consistently report fast, quality work, especially from Tracy. Before booking, call rather than visiting the Garth Ave. address, and confirm response times in writing. Ask for Tracy by name if your job involves water damage or mold. Get an independent mold test before agreeing to remediation work.
Keep in mind
- ABC does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation services.
- One recent reviewer reported visiting the listed Garth Ave. office in Columbia and finding a different organization (City Refuge) with no knowledge of ABC. The company also lists a County Road 240 address on its contact page. Confirm the correct office location before visiting in person.
- The owner has not responded to either of the two recent negative reviews. This means you cannot gauge how the company handles complaints publicly.
- With 30 total reviews, the sample size is small. A few bad experiences could shift the rating meaningfully.