Provider profile
ABC Environmental Contracting Services
Provider snapshot
What this listing says
St. Louis metro homeowners dealing with water damage or asbestos who want a locally owned restoration company that also handles mold and works directly with insurance.
Best for
- Homeowners in Chesterfield, Wentzville, O'Fallon, or western St. Louis County who need mold remediation or water damage restoration with insurance coordination.
- Property owners who need both asbestos removal and mold work handled by a single company — ABC does both in-house.
- Buyers dealing with fire or water damage who want content cleaning through the Esporta system rather than replacing damaged soft goods.
- Commercial property managers needing a restoration contractor with 24/7 emergency response across the St. Louis metro.
- Homeowners whose insurance company referred them to ABC and want a company experienced in claims paperwork.
About this company
ABC Environmental Contracting Services is a locally owned restoration company based in Chesterfield, Missouri, serving the greater St. Louis metro. Dan and Tina Benton run the operation, which handles mold remediation, mold testing, mold inspection, water damage restoration, asbestos removal, fire damage, and content cleaning. They offer 24/7 emergency response and work directly with insurance carriers including State Farm, Allstate, Travelers, and Liberty Mutual.
The standout piece of equipment is their Esporta iS Series Washing System, which they use for content restoration. The Esporta cleans soft goods damaged by water, fire, or mold — clothing, bedding, shoes, leather, even stuffed animals — at a rate the company claims exceeds 98% recovery. Few restoration companies in the St. Louis market own one. They also handle asbestos testing and removal in-house, which broadens their scope beyond typical mold and water damage shops.
The Bentons have operated for over 10 years in the Wentzville and Chesterfield area. They hold BBB accreditation with an A+ rating and display IICRC and EPA Lead-Safe badges on their website. The company has expanded to four Missouri locations: St. Louis, Columbia, Springfield, and Kansas City.
73 Google reviews at 4.7 stars. The bulk are five-star, with reviewers consistently naming specific crew members. The three recent one-star reviews cluster around operational issues — scheduling, property care, and refund processing — rather than quality of the restoration work itself.
Services
Service area
Headquartered in Chesterfield, Missouri (18167 Edison Ave). Serves St. Louis, Wentzville, O'Fallon, St. Charles, Florissant, University City, and Wildwood. The company also lists separate locations in Columbia, Springfield, and Kansas City, Missouri — those appear to operate as distinct branches with their own websites.
Review consensus
Megan Battles drew specific praise for water damage work — one reviewer described her as confident and skilled from the first phone call through the job. Joe appears in multiple reviews as a project manager who keeps the right supplies flowing and communicates well. Chris Hamilton was called out for painting and repair detail. Tanner and his crew earned praise for efficiency and clear explanations. Tracy (also spelled Tracey) was named twice for remediation work. Brendan and Conor were praised for water mitigation courtesy. Marissa runs the contents cleaning team. Dan and Tina Benton, the owners, show up by name in a positive review. Multiple reviewers mention insurance coordination as a strength — the company handles claims paperwork and works with adjusters directly.
3 found across 73 total reviews at 4.7★. Three complaints in the last 18 months, all from late 2025. Alyssa Marsala paid in full for mold-related service, then had to call repeatedly to schedule. The crew no-showed on the appointment day, and the company's notes incorrectly said the work was already done. She canceled and had not received a refund after three weeks despite multiple contacts. Chardea Lacey reported broken blinds, chairs, doors, and wall paintings from contractors, plus a kitchen paint job so poor she hired another company to redo it. Emma Nikodem paid $27,000 for basement asbestos removal and found the crew had unplugged her refrigerator without reconnecting it, ruining four months of stored breastmilk. All three owner responses follow a similar template: apology, invitation to call or email, no specifics about what went wrong or what changed.
The owner responds to 100% of negative reviews, but every response follows the same template: generic apology, promise to escalate, and a phone number or email to contact. None of the three responses engage with the specific complaint or explain what corrective action was taken. This reads more like reputation management than operational accountability. The complaints themselves point to a gap between the field crews and the front office — scheduling confusion, crews not briefed on whether a home is occupied, and no follow-through on refunds. The restoration work quality itself is not the issue in any negative review.
Megan Battles (water damage technician — praised for skill and communication). Joe (project manager — praised across multiple reviews for coordination and knowledge). Chris Hamilton (contractor — praised for painting and repair detail). Greg (contractor — praised for professionalism). Tanner (crew leader — praised for efficiency and clear communication). David (contractor — praised as a perfectionist). Tracy/Tracey (remediation lead — praised twice for going above and beyond). Brendan (crew — praised for water mitigation). Conor (crew — praised for courtesy and efficiency). Marissa (contents cleaning lead — praised for her team's work). Kyle (asbestos crew — praised). D (asbestos crew — praised). Jordan (contractor — praised for politeness and floor work). Bill (contractor — praised). Percy (contractor — praised). Mr. Quintero (crew lead — praised for explaining the process). Rick (contractor — praised). Tim (contractor — praised for knowledge). Mike (praised). Trish (praised). Dan Benton (owner — praised). Tina Benton (owner/office — praised for phone responsiveness).
ABC delivers solid restoration work — the volume of named-staff praise across 73 reviews is unusual and suggests a company where individual crew members take ownership. The risk is on the operations side: scheduling, property care during large jobs, and refund processing. Ask for your project manager's name upfront, confirm the appointment the day before, and do a walk-through with the crew before they leave to check that nothing was left undone or damaged.
Keep in mind
- ABC does mold testing, mold inspection, and mold remediation. That means the same company telling you whether you have a mold problem is the one that profits from fixing it. Consider getting an independent mold test before committing to their remediation services.
- Three recent one-star reviews describe operational problems: a missed appointment with no communication, crew members breaking household items without resolution, and a delayed refund after cancellation. All three owner responses follow a template format without addressing specifics.
- The company lists four Missouri locations (St. Louis, Columbia, Springfield, Kansas City). The Google listing is tied to the Chesterfield office. If your project is far from Chesterfield, confirm which crew and office will handle your job.
- One reviewer paid $27,000 for asbestos removal and reported the crew failed to plug the refrigerator back in after moving it, destroying stored breastmilk. Large-scope projects may warrant checking the crew's cleanup checklist before they leave.
- The website is marketed by a restoration marketing agency (Vinnie Mac), so some claims may be standard template language rather than company-specific.