Provider profile
Paul Davis of White Bear Lake MN
Provider snapshot
What this listing says
Stillwater and east metro MN homeowners who want an owner-operated Paul Davis franchise that handles water damage, mold, and fire cleanup with direct insurance billing and 24/7 response.
Best for
- Stillwater, White Bear Lake, and east metro MN homeowners dealing with mold after a water event who want one company to handle both cleanup and remediation
- Property owners who need same-day or after-hours emergency response for water or mold problems
- First-time insurance claimants who want a company that works directly with their insurance provider on billing and claim documentation
- Commercial property managers in the St. Croix Valley who need a single vendor for water, mold, and fire restoration
About this company
Paul Davis of White Bear Lake is a restoration franchise based in Stillwater, MN, owned and operated by Jeff Doe. Mold remediation is one piece of a broader service set that includes water damage cleanup, fire and smoke restoration, storm damage, biohazard work, and sewage cleanup. They serve both residential and commercial properties across the east metro and into western Wisconsin.
Their mold page describes air filtration, antimicrobial treatments, drywall removal, and dehumidification. The website states their technicians are IICRC-trained. Nothing on the site distinguishes their mold methods from what the Paul Davis franchise template offers nationally. The real differentiator here is the owner himself: Jeff Doe personally answers calls, shows up to job sites, and is named in the vast majority of reviews.
Paul Davis as a brand was founded in 1966 and now has 300+ franchise locations. This White Bear Lake location covers a wide area from Saint Paul east to Hudson, WI, and north into Chisago and Polk counties. Jeff runs it with a rotating crew that includes Cole, Ty, Jama, Mike, Jerry, and others.
5.0 stars across 84 Google reviews is statistically unusual for a restoration company. Most of that volume comes from water damage work, not mold specifically. The near-perfect rating reflects a franchise owner who is deeply hands-on, but buyers should note that one recent review raises a serious safety allegation involving asbestos exposure, with a corresponding Wisconsin state enforcement case on file.
Services
Service area
Based in Stillwater, MN. Serves the east Twin Cities metro including White Bear Lake, Hugo, North Oaks, Vadnais Heights, Maplewood, Saint Paul, Bayport, Lake Elmo, Woodbury, and Forest Lake in Minnesota. Also covers western Wisconsin communities including Hudson, New Richmond, Somerset, Amery, Balsam Lake, Saint Croix Falls, and Osceola. That is a roughly 60-mile span from Saint Paul to Amery.
Review consensus
Jeff Doe is named in the majority of reviews and praised for answering calls personally, arriving quickly (often within an hour), explaining the process clearly, and following up daily. Cole Ulrich is highlighted for responsiveness and knowledge, especially on water damage assessments. Ty is noted as a team leader who guides junior crew members well. Multiple reviewers mention the crew worked directly with their insurance company, reducing stress. Several reviews specifically praise honest pricing, with one reviewer noting the final bill came in under the estimate.
1 found across 84 total reviews at 5.0★. (1 found across 84 total reviews at 5.0 stars) A reviewer alleges that after work performed by Jeff Doe's franchise, their family including children was exposed to airborne asbestos over multiple days. The reviewer references Wisconsin enforcement case number 140162 associated with Paul Davis Emergency Services of White Bear Lake. The owner responded acknowledging the seriousness of the concern but stated they cannot discuss details publicly and encouraged direct communication. This is the only negative review in the recent window.
Jeff Doe operates as a hands-on franchise owner who personally handles calls, site visits, and follow-ups. This explains both the near-perfect rating and the structural risk: when Jeff is the selling point, quality depends on whether Jeff or a crew member handles your job. A few positive reviews note moments of inconsistency when someone other than Jeff managed part of the work. The single negative review involves a serious safety allegation rather than a service quality complaint, which is a different category of concern entirely.
Jeff Doe (owner — overwhelmingly positive, named in dozens of reviews for responsiveness, communication, and hands-on involvement). Cole Ulrich (technician/assessor — positive, praised for quick assessments and helpfulness). Ty (crew lead — positive, described as a natural leader). Jama (crew member — positive, mentioned alongside Ty and Nick for cleanup work). Nick (crew member — positive). Mike (technician — positive, praised for knowledge and friendliness). Jerry (technician — positive). Doug (technician — positive, noted for extra moisture check visits). Jess (crew member — positive, praised for careful handling of belongings). David (crew member — positive). Ethan (crew member — positive). Collin (crew member — positive). Steve (crew member — positive, noted for quick response on remediation quote).
Ask for Jeff Doe by name and confirm he will be your primary point of contact. If your job involves any structure built before 1980, ask directly about their asbestos identification procedures before any demolition work begins. For mold-only work, get an independent test first since this company does both testing and remediation.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. The same company that tells you how much mold you have also profits from removing it. Ask for an independent assessment before committing to remediation.
- One recent 1-star review alleges airborne asbestos exposure during work performed by this franchise, citing Wisconsin enforcement case number 140162. The owner's response acknowledged the seriousness but declined to discuss details publicly. This is a single allegation, but it involves a safety-regulated material.
- Most of their review volume is for water damage work, not mold. If mold is your primary concern, ask specifically about their mold remediation experience and how many mold-specific jobs they handle per month.
- Their service area spans from Saint Paul to Amery, WI, roughly 60 miles. Confirm response times for locations at the edges of that range.