Provider profile
Bedrock Restoration - Water Fire Mold Damage Service
Provider snapshot
What this listing says
Twin Cities homeowners with water damage turning into mold problems, where a family-owned general contractor handles everything from moisture detection through drywall replacement without subcontracting.
Best for
- Homeowners in St. Louis Park, Edina, Eden Prairie, Minnetonka, and the broader Twin Cities metro who need mold remediation with full reconstruction handled by one company
- Water damage situations where mold has started growing and you need fast containment — Bedrock claims a 1-hour arrival window and multiple reviewers confirm same-day response
- Crawl space and basement mold problems in older Twin Cities homes, where Minnesota's freeze-thaw cycles and lake-area humidity create recurring moisture issues
- Buyers who want a single company to handle plumbing repair, water extraction, mold removal, and drywall replacement without coordinating multiple contractors
About this company
Bedrock Restoration operates out of St. Louis Park, Minnesota, serving the Twin Cities metro. They are family-owned and not part of a franchise network. Their Google listing categorizes them as a water damage restoration service, but they run a full mold remediation operation that includes in-house testing, containment, removal, and post-remediation verification. They also hold a Minnesota general contractor license (GC #BC787322), which means they handle reconstruction in-house rather than handing you off to a second company.
Their mold work follows IICRC S520 standards. The website describes a process that starts with moisture meters, thermal imaging, and air quality sampling, moves through negative air pressure containment with HEPA filtration, then into removal with antimicrobial treatment and HEPA vacuuming, and finishes with post-remediation air quality testing. They also have an in-house plumber, which matters because mold problems often trace back to plumbing leaks. One reviewer (Julie Craven) specifically describes a crawl space mold project handled by Andy and Drake, and another (Randi Yoder) describes a mold inspection with lab results and follow-up.
The website positions Bedrock as serving "high-value homes" and emphasizes minimally invasive restoration — saving drywall, carpet, and hardwood floors when drying techniques allow it. They operate 24/7 with a claimed 1-hour arrival window. They also have a Columbus, Ohio location, though this listing covers the Minnesota operation.
A perfect 5.0 rating across 192 Google reviews is rare at this volume. Not a single review in the scraped set falls below 4 stars. The review count and consistency suggest a company that has figured out its service delivery. Multiple reviewers mention Bedrock working directly with insurance companies on estimate approvals and claims.
Services
Service area
Headquartered at 7000 Oxford St in St. Louis Park, Minnesota. Serves the Twin Cities metro including Bloomington, Burnsville, Eagan, Eden Prairie, Edina, Excelsior, Golden Valley, Hopkins, Long Lake, Maple Grove, Minneapolis, Minnetonka, Medina, New Hope, Orono, Plymouth, Savage, St. Paul, Wayzata, and Woodbury. Also operates a second location in Columbus, Ohio covering the greater Columbus metro. Reviews confirm work in St. Louis Park, Minneapolis apartments (The Link), and commercial locations across the metro.
Review consensus
Austin draws the most mentions across the review set, praised for same-day response, honest assessments, and clear explanations of cleanup processes. Robinson gets repeated praise as a project manager who communicates consistently throughout reconstruction and follows up after completion. Ricky Hernandez earns multiple mentions for reconstruction quality, attention to detail, and coordinating subwork. Todd stands out for diagnostic honesty — one reviewer (A P) specifically notes Todd did not pressure them into unnecessary services, contrasting him with competitors. Joey gets called out for fast assessments and clear explanations. Caitlin earns praise for project coordination and communication. Tyler handles plumbing work and gets positive mentions. Multiple reviewers highlight same-day or within-hours response times, and several describe Bedrock working directly with insurance companies on claims.
0 found across 192 total reviews at 5.0★. 0 found across 192 total reviews at 5.0 stars. No negative reviews exist for this location in the last 18 months.
The review volume and perfect rating suggest a company that actively manages its customer experience. Several reviews mention insurance agent referrals (Scott Myklebust at Wexford Harbour, Peji Ameli), and one reviewer (Dan Steffen) describes being referred by their insurance company. This referral pipeline from insurance agents may partly explain the consistent satisfaction — customers arriving through agent referrals tend to have calibrated expectations. The company also handles commercial work (Simon Aldana describes work at a Walgreens, Chiashe Vang describes sewage work at a store), though most reviews come from residential customers.
Austin (technician — positive, most-mentioned staff member, praised for same-day response, honest assessments, and clear communication by Mr David, Hanna Anderson, Simon Aldana, Kristen Arnold, Harmony Yang, Sterling Delcastillo, Leila Tabibian). Robinson (project manager — positive, praised for communication, follow-through, and reconstruction coordination by Jessa Rose, Maria Williams, Scott Nelson, Lisa Williams, Rochelle Dhingra, Mary S, Monica Copelan). Ricky Hernandez (project manager/reconstruction — positive, praised for coordination, quality work, and attention to detail by Laura, Mm J, AwedJob, Sean Little, Elyse Grothendick, Leah Nelson Osborne). Todd (technician/inspector — positive, praised for diagnostic honesty and not pushing unnecessary services by Isaac Secor, A P, John Quinlan, Jeff Temte). Joey (technician — positive, praised for fast assessments and clear explanations by Michael Stern, Jeff Temte, Vetrivelan Ramalingam). Caitlin (coordinator — positive, praised for project coordination by MariannK W). Adan (project manager — positive, praised for knowledge and organization by MariannK W). Jesse/Jessie (technician — positive, praised for helpfulness by Teri Kwant, Michael Stern). Tyler (plumber — positive, praised for plumbing knowledge by Leila Tabibian, Michael Stern, Cindra Nicolay). Andy (technician — positive, praised for mold remediation work in crawl space by Julie Craven). Drake (technician — positive, praised for mold cleanup by Julie Craven). Bobby Oxford (technician — positive, 20+ years experience noted by Michael Keen). Dan (manager/contact — positive, praised for responsiveness by Mary, Jeff Temte). Leo (reconstruction — positive, praised for hands-on work by Maria Williams). Vicente (reconstruction — positive, praised for attention to detail by Sean Little, Elyse Grothendick). Adam (mitigation — positive, praised for documentation by Mary, Cindra Nicolay). Richie (mitigation — positive, praised for service by Mary). Nick (contact — positive, praised for fast callback by Randi Yoder). Rob (technician — positive, praised for commercial sewage work by Chiashe Vang). Alex (technician — positive, mentioned alongside Austin by Leila Tabibian).
Ask for Austin if you need a fast initial assessment, Robinson or Ricky if your job involves reconstruction, and Todd if you want a straight diagnostic opinion without a sales pitch. Before agreeing to mold remediation, get a separate mold test from an independent inspector since Bedrock does both testing and remediation. The review record is strong and deep enough to trust, but confirm pricing expectations upfront given their positioning toward higher-end homes.
Keep in mind
- Bedrock does both mold testing and mold remediation. The company that tells you whether you have mold also profits from removing it. Get an independent mold test before committing to remediation work.
- The website markets to "high-value homes," which may signal higher pricing. Ask for a written estimate and compare it before signing.
- Most reviews describe water damage and reconstruction work. Only a handful specifically mention mold remediation. The mold-specific track record is thinner than the overall review count suggests.
- Bedrock also operates in Columbus, Ohio. Confirm that your job will be staffed by the Minnesota team and understand current crew availability.