Provider profile

SERVPRO of Sandstone

Sandstone, MN / 5 rating / 21 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Sandstone-area homeowners dealing with mold after water damage who want a single crew to handle extraction, remediation, and rebuild under one SERVPRO franchise.

Water-to-mold pipelineIn-house reconstruction24/7 emergency response
Base location Sandstone, MN
Provider type Restoration company
Public reviews 5 from 21 reviews

Best for

  • Homeowners in Sandstone, Pine City, Mora, or Braham who need mold remediation after a water event and want one company to handle both
  • Property owners who want a restoration company where the franchise owners personally manage jobs

About this company

SERVPRO of Sandstone is a franchise location in Sandstone, Minnesota, owned by Sherrae Rosado and Josh Klar since November 2022. Mold remediation is one service line within a broader restoration operation that also covers water damage, fire damage, storm repair, and construction. The owners run jobs directly — multiple reviewers describe Sherrae and Josh showing up on-site.

The mold page on their website describes a seven-step process: emergency contact, inspection, containment, air filtration with air scrubbers and HEPA vacuums, removal using antimicrobial treatments, cleaning, and reconstruction. They also offer contents packout and storage for mold-damaged belongings. Nothing on the website points to equipment or methods beyond standard SERVPRO franchise tooling.

Services

Mold remediationwater damage restorationfire damage restorationstorm damage repairconstruction and reconstructioncontents packout and storageair duct and HVAC cleaningcarpet and upholstery cleaningsewage cleanupbiohazard cleanupodor removalcommercial restoration

Service area

Headquartered in Sandstone, Minnesota. Lists 10 service-area cities: Sandstone, Pine City, Braham, Mora, Brook Park, Askov, Dalbo, Grasston, Bruno, and Willow River. These span Pine, Kanabec, and Isanti counties in east-central Minnesota.

Review consensus

What reviewers praise

Reviewers consistently highlight fast response times. Tony Rose describes SERVPRO arriving the day after a Christmas Day basement flood. Lisa Kroska says they reached her home within an hour. Joan Bloemendaal-Gruett notes Trent and Claire started water mitigation on a Sunday night. Several reviewers mention the owners — Sherrae and Josh — working jobs directly rather than just dispatching crews. Ginger Hope credits Sherrae and the team with documenting everything for insurance after a plumbing failure. Janet Tait describes Joshua and Trent traveling to Florida for hurricane recovery work.

What low reviews reveal

0 found across 21 total reviews at 5.0★. No 1-star or negative reviews exist in the last 18 months.

Named staff

Sherrae (owner — praised by Lisa LaPointe, Ginger Hope, Lisa Kroska). Josh/Joshua (owner — praised by Tony Rose, Janet Tait, Lisa Kroska). Trent (crew — praised by Joan Bloemendaal-Gruett, Janet Tait). Claire (crew — praised by Joan Bloemendaal-Gruett). Kady (crew — praised by Lisa LaPointe). Katie (phone/scheduling — praised by mike McEachran). Monica (crew — praised by mike McEachran). Emily (crew — praised by mike McEachran).

Bottom line

Ask for Sherrae or Josh directly — reviewers credit owner involvement for smooth projects. With no negative reviews on record, there are no red flags to watch for, but the small review count means you are partly relying on the SERVPRO brand reputation rather than a deep local track record.

Keep in mind

  • This franchise opened in November 2022. That is less than four years of operating history, which means limited local track record compared to longer-established competitors.
  • With only 21 Google reviews and a 5.0 rating, the sample size is small. A handful of future reviews could shift that number meaningfully.
  • The website lists 10 service-area cities across several Minnesota counties. For locations far from Sandstone, confirm response times before booking.