Provider profile
PuroClean of Lakeville
Provider snapshot
What this listing says
South metro Minneapolis homeowners from Lakeville to Eagan who need same-day water or mold work from a PuroClean franchise with a 5.0 Google rating across 45 reviews.
Best for
- Homeowners in Lakeville, Apple Valley, Burnsville, Prior Lake, or Savage dealing with water damage or mold after a leak or pipe burst.
- Buyers who want the owner on-site. Miguel personally handles many jobs and responds to after-hours calls based on review accounts.
- Commercial property managers needing a restoration partner for ongoing projects. At least one contractor describes a multi-project relationship.
- Anyone needing same-day emergency water extraction. Multiple reviews describe arrival within 30 minutes to 2 hours.
About this company
PuroClean of Lakeville is a franchise operation based in Lakeville, Minnesota, serving the south metro Minneapolis suburbs. Their primary address is on Draft Horse Boulevard in Lakeville, though their Google listing also shows a Rosemount address. They handle water damage, mold removal, fire and smoke restoration, and biohazard cleanup for both homes and businesses.
Their website mentions sewage backup cleanup, wood flooring restoration, crawl space and wall cavity mitigation, and air scrubber installation. Reviews confirm mold remediation, air quality work, rug cleaning, and full reconstruction after water and fire damage. They offer 24/7 emergency response and say they work directly with insurance companies on claims.
This is a PuroClean franchise, which means they operate under the national brand's training and standards. The owner, Miguel, shows up personally on jobs according to dozens of reviews. A commercial contractor (Matthews Construction) describes working with them on multiple projects.
A 5.0 rating with 45 reviews and zero negatives in the last 18 months is unusual. The review base includes several Local Guides and reviewers with substantial review histories, which adds credibility. That said, 45 reviews is a modest total, and several reviews have similar phrasing patterns worth noting.
Services
Service area
Headquartered in Lakeville, Minnesota, with a mailing address in Rosemount. Their website lists Apple Valley, Burnsville, Lakeville, Prior Lake, and Savage as service areas. Reviews confirm jobs in Edina, Eagan, Credit River, and Hastings, suggesting they serve much of the south Minneapolis metro.
Review consensus
Miguel is named in over 20 reviews for hands-on involvement across water damage, mold, fire restoration, and air quality work. Reviewers describe him showing up personally, explaining the process, and staying responsive throughout multi-day jobs. Zach gets named for water damage response, phone guidance during emergencies, and fire cleanup. Byron is mentioned for mold detection and treatment. Billy, Joel, and Richard each appear in water damage contexts. Fast response time is the single most common praise theme. Multiple reviewers describe same-day arrival, with some noting 30-minute response. Reasonable pricing comes up in several reviews. Insurance coordination gets positive mentions.
0 found across 45 total reviews at 5.0★. 0 found across 45 total reviews at 5.0 stars. No negative reviews exist in the last 18 months. Without any complaints to analyze, there are no documented problem areas.
The review profile skews heavily toward water damage jobs rather than mold-specific work. About a third of reviews mention mold, while the majority describe burst pipes, floods, and leaks. This suggests water damage is their primary volume driver, with mold remediation as a secondary service. Several reviews from April 2025 share stylistic similarities and were posted within days of each other, which sometimes indicates a review solicitation push. None of the reviews appear fabricated based on content, but the clustering is worth noting.
Miguel (owner/lead technician — praised across 20+ reviews for water, mold, fire, and air quality work). Zach (technician — praised for emergency water response, phone guidance, and fire cleanup). Byron (technician — praised for mold detection and treatment). Billy (technician — praised for water damage work). Joel (technician — praised for basement flood restoration). Richard (technician — praised for water damage response).
Ask for Miguel by name if your job involves mold. His direct involvement is the most consistent theme in these reviews. For water emergencies, Zach and the broader team respond fast. Get an independent mold test before agreeing to remediation work, since they handle both sides of that transaction.
Keep in mind
- PuroClean of Lakeville does both mold testing and mold remediation. That creates a financial conflict of interest: the same company telling you there is a problem is the one you would pay to fix it. Consider getting an independent mold test before committing to remediation.
- This is a franchise, not an independent company. Training, equipment standards, and insurance coverage come from the PuroClean corporate system. Ask what is franchise-mandated versus what this specific location chooses to do.
- The review volume is modest at 45 total. Several reviews share similar language and phrasing, and a few reviewers have only 1 review on their account. This does not mean anything is wrong, but the sample size limits what patterns you can draw.
- Their website lists service areas as Lakeville, Apple Valley, Burnsville, Prior Lake, and Savage. Reviews also mention jobs in Edina, Eagan, Credit River, and Hastings. Confirm response times for locations outside the core five cities.