Provider profile
Loyear Disaster Services
Provider snapshot
What this listing says
Plymouth and Duluth homeowners dealing with water damage that has turned into mold, where a single third-generation family firm can handle demolition through remediation under one insurance claim.
Best for
- Twin Cities or Duluth homeowners who need mold remediation tied to an existing water damage event, handled end-to-end by one company.
- Insurance-claim situations where you want the restoration company to manage Xactimate pricing and carrier communication directly.
- Repeat or multi-property owners who value a long-term relationship with a single restoration provider — several reviewers used Loyear across multiple homes or events.
- Homeowners who want a free or low-pressure initial assessment — Gary and John have a track record of coaching homeowners on minor issues rather than upselling.
About this company
Loyear Disaster Services is a restoration company headquartered in Plymouth, Minnesota, with a second office in Duluth. Mold remediation is one service among a broader disaster-restoration operation that includes water damage, fire damage, biohazard cleanup, hoarding cleanup, and vandalism cleanup. George and Irma Loyear started the business in Duluth in 1946, and it is now run by the third generation of the family. John Loyear serves as president.
On the mold side, the website describes HEPA-negative air filtration, infrared cameras, and moisture detection equipment for locating hidden moisture behind walls and ceilings. They offer dehumidification and follow-up guidance on preventing recurrence. The company also handles commercial rebuilding and reconstruction after remediation, so they can take a project from tearout through rebuild. They use Xactimate for insurance pricing and list relationships with more than a dozen carriers.
The company holds IICRC firm certification, EPA Lead-Safe certification, a BBB A+ rating, and an Angi Super Service Award. They promise on-site arrival within 60 minutes in their local area and staff a 24/7 phone line answered by a live person.
101 Google reviews at a perfect 5.0 stars is unusual for any restoration company. Zero negative reviews appeared in the last 18 months. The single non-perfect review in the data set is a 4-star rating citing an inadequate floor sweep after water mitigation. That kind of near-flawless record across 101 reviews — many from Local Guides and multi-review accounts — suggests consistently strong execution.
Services
Service area
Headquartered in Plymouth, Minnesota, with a second office in Duluth. Serves the Twin Cities metro area, the Twin Ports/Iron Range region, and Western Wisconsin. Also lists a Tampa, Florida office. The Minnesota and Wisconsin coverage is well-documented, but the breadth of the claim — spanning from the Twin Cities to the Iron Range — is wide for a single company.
Review consensus
John Loyear draws the most mentions by name. Reviewers describe him answering lengthy question lists before being hired, charging less than his own quotes, handling insurance billing directly, and providing documentation photos. Gary receives strong praise for responsiveness, honest assessments, and reasonable pricing — Jim Bolton noted Gary coached him on a minor attic issue rather than pushing a sale. Mary Statz called Gary's prices the most reasonable she found. Karin earned praise from Doug Rivord for guiding him through the fire restoration process. Derwin received a shout-out from Robert Chenier for detailed mold remediation work. Multiple reviewers highlight fast response times, with Mott noting Loyear handled three separate basement floods quickly. Repeat usage is a recurring theme — XanManEpic Gaming, Brett Grendahl, and Mott all used Loyear across multiple incidents or properties.
0 found across 101 total reviews at 5.0★. No 1-star reviews exist in this data set. The only sub-5-star review is a 4-star from Shawn VanGundy (November 2023), a Local Guide, who said the water damage mitigation was decent but the floor sweeping afterward was inadequate. This is the sole complaint across 101 reviews.
The near-perfect record across 101 reviews, with zero negatives in the last 18 months, is worth noting. Several reviews come from insurance agents (Jay Petersen) and real estate professionals (cassandra yarbrough) referring clients, which suggests the company has built referral relationships within the local insurance and real estate community. The single 4-star review is about cleanup quality rather than the core restoration work, which tracks with a company that prioritizes the technical work over finishing details.
John Loyear (president — praised repeatedly for honest pricing, insurance handling, patient explanations, and charging below quotes). Gary (field assessor — praised for responsiveness, honest assessments, reasonable pricing, and coaching homeowners on minor issues). Karin (coordinator — praised for guiding a fire restoration customer through the process). Derwin (technician — praised for detailed mold remediation work and clear explanations). Greg (field worker — praised alongside his son Cole for helpfulness and daily progress updates). Cole (field worker — praised alongside Greg for on-site work).
With 101 reviews at a perfect 5.0 and zero recent negatives, the review record speaks for itself. Ask for John or Gary on your initial assessment — both have a documented pattern of honest evaluations, including telling homeowners when an issue is minor enough to handle themselves. Get an independent mold test first given the testing-and-remediation overlap, then use Loyear's Xactimate-based pricing to compare.
Keep in mind
- Loyear does both mold testing and mold remediation. That creates a conflict of interest — the same company identifying the problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation scope.
- Mold remediation is a secondary service line for this company. Their primary identity and most of their reviews center on water damage restoration. If you need a mold-only specialist, ask how many mold-specific projects they handle per month.
- Their service area spans from the Twin Cities to the Iron Range to Western Wisconsin, plus a Tampa office. Confirm response times for your specific location, especially if you are outside the Plymouth or Duluth metro areas.
- The website leans heavily on SEO content with repeated boilerplate across pages. Specific details about mold remediation methods are limited — ask what their process involves for your situation before signing.