Provider profile
Ultra Clean Service Corporation
Provider snapshot
What this listing says
Minneapolis homeowners facing water damage or mold after pipe bursts or flooding, where Deborah's team runs 24/7 emergency response and handles insurance coordination directly.
Best for
- Minneapolis-area homeowners dealing with sudden water damage from pipe bursts, sewage backups, or storm flooding who need same-day or middle-of-the-night response.
- Homeowners who want the owner directly involved in their project — Deborah personally coordinates many jobs and takes calls at all hours.
- Buyers who need both water damage restoration and mold remediation handled by one company, though you should get an independent mold test first.
- Commercial property managers or realtors who need fast turnaround on mold inspections or asbestos testing — multiple reviewers confirm same-day scheduling.
- Insurance-claim situations where you want a company that will coordinate directly with your adjuster and document the work for claims.
About this company
Ultra Clean Service Corporation is a Minneapolis-based restoration company that handles water damage, mold remediation, fire damage, and biohazard cleanup. Deborah, the owner, founded it in 2013 under the name Ultra Clean Restore. They operate out of 3401 Nevada Ave N in Minneapolis, with a second address listed in Blaine, MN.
The company runs a 24/7 emergency operation. Multiple reviewers confirm crews arriving within an hour of a late-night call, including weekends. Their mold remediation process uses containment, HEPA vacuums, and air scrubbers according to their website. They also do mold inspection and testing in-house, which means they both diagnose and fix the problem.
Deborah is unusually hands-on for a restoration company owner. She answers calls personally, including nights and weekends, and multiple reviewers describe her giving free phone advice to people who ended up not needing services. The company has served both residential and commercial clients across the Minneapolis metro area for over a decade.
The 4.6-star rating across 178 Google reviews reflects a split: the positive reviews are genuinely enthusiastic about speed and communication, while the negative reviews describe billing practices and lien filings that are unusually aggressive for the industry.
Services
Service area
Ultra Clean operates from Minneapolis, MN, with a headquarters at 3401 Nevada Ave N and a second listed address in Blaine, MN (2151 106th Lane NE). Reviews confirm service across the Minneapolis metro area. The website does not define specific service area boundaries or list covered cities beyond Minneapolis.
Review consensus
Deborah is the standout. Dozens of reviewers name her specifically for answering calls at odd hours, giving free advice even when the caller did not need paid services, and personally coordinating projects. Hunter gets repeated praise for mold inspections and assessments — reviewers describe him as knowledgeable and quick. Davonte is named in multiple reviews for water damage work, with consistent praise for clear explanations and keeping homeowners informed. Michael draws praise for mold inspections and floor-drying work. The emergency response speed is the most consistent theme: reviewers repeatedly describe crews arriving within an hour, including late nights and weekends. Several reviewers mention the company working with insurance adjusters to streamline claims.
6 found across 178 total reviews at 4.6★. Billing and lien disputes dominate the complaints. Emily O'Brien described being billed for 3.5 hours of labor when the company's own evidence showed under two hours, billed for PPE workers did not wear, and quoted $15,000 for a repair a second company completed for $2,700. When she pushed back, the company's lawyer filed a lien on her property. She notes the company has multiple lawsuits in Minnesota court records. Antonio Oftelie and Erica Jones describe the same biohazard incident — a family member's death followed by an $8,000 charge for cleaning a bathroom and kitchen. The owner's response to Antonio confirms the insurance company paid the bill and attributes the dispute to an unpaid deductible, but also confirms a lien was filed after four months. Bill Aune reported a mechanics lien filed before he was even billed. Ryan Crowe described careless demolition work, including sparks from yanking a thermostat off a wall. Gary Neilson, who the owner says was never a customer, posted a review citing the company's public court records; the owner responded by threatening legal action against the reviewer.
The negative reviews cluster around a specific business practice: aggressive use of mechanics liens and legal threats to resolve billing disputes. This is unusual for a restoration company. Three separate customers describe lien filings or lien threats, and the owner's responses confirm the liens were real, framing them as standard procedure after non-payment. The owner response quality varies significantly — some are detailed and factual (the Antonio Oftelie response walks through the timeline), while others are openly threatening (the Gary Neilson response threatens the reviewer with an attorney). The 67% owner response rate on recent negatives suggests active reputation management, but the tone undercuts the effort.
Deborah/Deb/Debra (owner — overwhelmingly positive across dozens of reviews). Hunter (mold inspector/technician — positive in 7+ reviews). Davonte/Devonte (water damage technician/project coordinator — positive in 5+ reviews). Carson (project manager — positive). Michael (technician, mold inspections and floor drying — positive in 4+ reviews). Bob (technician — positive). Robert (inspector/technician — positive). Alex/Alex A (technician, late-night response — positive). Carlos and Luis (technicians — positive). Shane (water damage — positive). Quinton (water restoration — positive). Armando (technician — positive). Adrian (mold/basement cleanup — positive). Rob (technician — positive). Darin (technician — positive). Josh (technician — positive). Alvaro (water damage — positive). Anthony (mitigation — positive). Jenna (older review — positive).
If you need fast emergency response for water damage in the Minneapolis area, Ultra Clean delivers — the speed and Deborah's personal involvement are real and well-documented. But read your contract carefully before signing, understand exactly what you will be billed for, and get line-item pricing in writing upfront. The lien-filing pattern means a billing disagreement can escalate to a legal dispute quickly. Ask for a written scope of work with itemized costs before any work begins, and consider getting an independent mold test rather than relying on their in-house assessment.
Keep in mind
- Ultra Clean does both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Get an independent test before committing to remediation work.
- Multiple reviewers describe aggressive lien filings against their homes over billing disputes. One customer reported a mechanics lien filed before the invoice was even due. Another described the company's lawyer threatening foreclosure. The owner's responses confirm liens were filed but frame them as standard practice after non-payment.
- Pricing complaints are a pattern, not isolated incidents. One customer was quoted $15,000 for work a second company did for $2,700. Another described $2,300 for plugging in a dehumidifier and running asbestos tests. A biohazard customer paid $8,000 for cleaning a bathroom and kitchen.
- The owner's responses to negative reviews range from detailed and factual to threatening. In one case, the owner told a reviewer to remove their review or "you will be hearing from my attorney." This is worth knowing when evaluating whether complaints will be handled constructively.
- The company lists two addresses — one in Minneapolis and one in Blaine — but the website does not clarify service area boundaries. Confirm travel fees and response times for your specific location.