Provider profile

PureOne Services

Minneapolis, MN / 4.9 rating / 32 reviews / Water damage restoration service

PS

Provider snapshot

What this listing says

Minneapolis-area homeowners dealing with mold alongside water damage or biohazard situations where a single crew can handle multiple cleanup needs under one contract.

Mold testing + removalBiohazard cleanupHoarding cleanout
Base location Minneapolis, MN
Provider type Restoration company
Public reviews 4.9 from 32 reviews

Best for

  • Minneapolis and Twin Cities metro homeowners who need mold removal bundled with water damage restoration under one company.
  • Families dealing with hoarding situations who need discreet, compassionate cleanout alongside any mold remediation the property requires.
  • Property owners facing biohazard or trauma cleanup where mold may be a secondary concern.

About this company

PureOne Services operates out of Minneapolis as part of a multi-state franchise with locations in Atlanta, Connecticut, Central Minnesota, Orange County, and Los Angeles. Their Minneapolis office at 83rd Ave N covers the Twin Cities metro. Mold is one piece of a broad restoration menu that includes water damage, fire damage, biohazard cleanup, crime scene cleanup, hoarding cleanouts, meth lab decontamination, and odor removal.

On the mold side, they handle both testing and remediation in-house. Their website references HEPA filtration, antimicrobial treatments, moisture meters, and air sampling with lab analysis returned in 24-48 hours. They claim post-remediation air quality testing is included at no additional charge. The breadth of services means they can address mold that stems from water damage or biohazard situations without subcontracting, though doing both testing and removal creates an inherent conflict of interest.

Services

Mold remediationmold testingmold inspectionwater damage restorationfire damage restorationhoarding cleanupcrime scene cleanupblood and biohazard cleanupodor removalmeth lab cleanuprodent biohazard cleanup

Service area

PureOne Services is headquartered in Minneapolis at 83rd Ave N. They list service coverage across the Twin Cities metro including St. Paul, Bloomington, Maple Grove, Brooklyn Park, Eagan, Eden Prairie, Minnetonka, Plymouth, Coon Rapids, Woodbury, Shakopee, Andover, Anoka, Champlin, and Inver Grove Heights. They also operate a separate Central Minnesota location.

Review consensus

What reviewers praise

Corey draws direct praise from multiple reviewers for leading cleanup crews and handling sensitive projects with care. Todd, identified as an owner, gets singled out for customer service. Reviewers consistently mention competitive pricing, fast scheduling, and compassion during stressful situations like hoarder cleanouts and water damage emergencies. BJ LaVelle, a real estate professional with 14+ years in the industry, calls them a preferred vendor. Several reviewers note the team uses unmarked vehicles and handles sensitive situations with discretion.

What low reviews reveal

0 found across 32 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months (0 found across 32 total reviews at 4.9 stars). The review record is clean, though the total count of 32 reviews for a franchise operation is low.

Pattern worth noting

The review profile has an unusual shape. A cluster of 5-star reviews appeared in mid-2019 (many from single-review accounts, several with no text), followed by sparse but substantive reviews through 2024-2026. This pattern is common in businesses that solicited early reviews from friends or family and then accumulated organic reviews more slowly. The franchise model also means the Google listing may reflect work from different crews over the years.

Named staff

Corey (crew lead — praised by Carmella T and Kathleen Herzog for project management and attention to detail). Todd (owner — praised by Marie Anastasio for customer service).

Bottom line

The reviews that exist are uniformly positive, and the named staff (Corey, Todd) earn genuine praise. But 32 reviews over 7 years for a franchise operation is a small sample. Ask for Corey by name if mold work is involved, and get the independent lab results from any testing before committing to remediation.

Keep in mind

  • They do both mold testing and mold remediation. The company that tells you whether you have a problem is the same company that profits from fixing it. Ask for the independent lab report and consider getting a second opinion on the scope of work.
  • PureOne is a franchise operation. Quality and staffing vary by location. Confirm that the Minneapolis crew, not a subcontractor from another territory, will handle your job.
  • The website claims 30% lower pricing than competitors and $1,500-$3,500 for typical remediation. Get that quote in writing before work starts.
  • Their service list is unusually broad, from mold to meth lab cleanup. A company spread across that many specialties may not concentrate on mold the way a dedicated firm does.