Provider profile
Loyear Disaster Restoration Services LLC
Provider snapshot
What this listing says
Duluth-area homeowners dealing with water damage or mold who want a third-generation family business that has operated in northern Minnesota since 1946.
Best for
- Homeowners in the Duluth, Twin Ports, or Iron Range areas who need mold remediation from a company with deep local roots.
- Property owners facing water damage who need same-day emergency response and direct insurance billing.
- Commercial property managers who need a single company to handle remediation and rebuilding under one contract.
- Homeowners who fired another restoration contractor mid-project and need someone to take over the work.
About this company
Loyear Disaster Restoration is a family-owned restoration company based in Hermantown, Minnesota, operating since 1946. George and Irma Loyear started it in Duluth, and the business is now run by John Loyear, the third generation. They handle water damage, fire damage, mold remediation, biohazard cleanup, hoarding cleanup, vandalism cleanup, carpet cleaning, and restoration pack-outs across Minnesota and western Wisconsin.
On the mold side, Loyear is an IICRC-certified firm that uses HEPA-negative air filtration and dehumidification equipment. They mention using moisture detection tools and infrared cameras to find hidden moisture. Their water damage team promises on-site arrival within 60 minutes. They use Xactimate for pricing, which is standard in insurance-billed restoration work. They work directly with insurers and handle the claims process alongside restoration.
The company has offices in Duluth, Plymouth (Twin Cities metro), and Tampa, Florida. In Minnesota, they cover the Twin Ports/Iron Range area and the Twin Cities metro with separate phone lines for each region. The Tampa office extends their reach but is outside their core Minnesota territory.
4.8 stars on Google across 65 reviews is strong, especially for a restoration company. Only one review at 3 stars or below appeared in the last 18 months, and it concerned employee payroll and driving rather than service quality.
Services
Service area
Headquartered in Hermantown, Minnesota, with offices in Duluth and Plymouth, MN. They serve the Twin Cities metro area, the Twin Ports/Iron Range region, and western Wisconsin including Superior, WI. They also list a Tampa, Florida office, though their core territory is Minnesota and western Wisconsin.
Review consensus
Reviewers consistently highlight quick response times, fair pricing, and strong communication throughout the restoration process. John Loyear is mentioned by name as an owner who holds the company to high standards. Karin gets specific praise for being responsive, personable, and communicative. Gary was named for doing an excellent job leading a project. Multiple reviewers describe being charged less than the original quote. Several mention Loyear stepping in after another restoration company failed them.
1 found across 65 total reviews at 4.8★. The single recent complaint is unusual. Angela Steagall wrote that she assumed the company had closed after experiencing bounced payroll checks, then saw a Loyear van nearly cause a highway accident. She tried calling and could not reach a working number. This reads more like a former employee or vendor complaint than a customer service issue. No owner response was provided.
The negative review stands out because it does not describe a service experience at all. It mentions internal payroll problems and dangerous driving. With 64 of 65 reviews at 4 or 5 stars, the pattern here is consistently positive. The owner did not respond to the sole negative review, so there is no counterpoint to evaluate. The 0% response rate on negatives is notable only because there was just one to respond to.
John (owner/president — positive, praised for high standards and authenticity). Karin (staff — positive, praised for responsiveness and communication). Gary (project lead — positive, praised for excellent work on a specific job).
Loyear has an unusually clean review record for a restoration company. Ask for Karin if you want a communicative point of contact. Confirm that your property falls within reasonable response distance of their Duluth or Plymouth offices before committing.
Keep in mind
- Loyear is a restoration company, not a mold testing firm. You will need a separate inspector to assess the mold before and after remediation.
- Their service area spans from the Twin Ports to the Twin Cities metro and into western Wisconsin. If you are on the edges of that range, confirm response time for your location.
- The company also has a Tampa, Florida office. Make sure you are being quoted by and will be serviced by the Minnesota operation if that is where your property is.
- The sole recent negative review mentioned bounced payroll checks and aggressive driving by a company van. The owner did not respond to that review.