Provider profile
Green Clean
Provider snapshot
What this listing says
Twin Cities homeowners dealing with water damage or basement mold who want a locally owned restoration company with 24/7 emergency response and in-house reconstruction.
Best for
- Minneapolis and Twin Cities metro homeowners who need water damage mitigation with same-day emergency response.
- Homeowners who want mold remediation and reconstruction handled by the same company, avoiding the hassle of coordinating multiple contractors.
- Repeat customers looking for a regular carpet and upholstery cleaning company that uses non-toxic products — several reviewers mention booking them multiple times.
- Commercial property managers who need a single vendor for disaster response, remediation, and cleaning across their portfolio.
About this company
Green Clean is a restoration and cleaning company headquartered in Fridley, Minnesota, serving the Twin Cities metro. Co-owners Rhett Trotter and Jason Schroeck founded the company in 1996 after working for cleaning companies they felt prioritized volume over quality. Their primary identity is water and fire damage restoration, but they handle mold remediation, carpet cleaning, duct cleaning, and reconstruction under one roof.
What stands out is the breadth of work they keep in-house. Most restoration companies subcontract reconstruction, but Green Clean has a dedicated reconstruction manager (Nick Acker, 25+ years in construction) and holds a Minnesota general contractor license (#BC631450). They also emphasize non-toxic, eco-friendly cleaning products — multiple reviewers mention the lack of chemical odor. For mold work, their website states they use third-party testing companies for detection, which addresses the conflict-of-interest concern that comes with doing both testing and remediation.
Jason Schroeck holds Master Textile Cleaner status with the IICRC and has maintained it for over 25 years. Rhett Trotter handles the remediation and restoration side and is known among customers for helping navigate insurance claims. The company has earned the Angi Super Service Award every year since 2011 and maintains an A+ BBB rating.
A 4.9-star rating across 405 Google reviews is exceptional. Only one review at 3 stars or below appeared in the last 18 months. That kind of consistency across hundreds of jobs — spanning carpet cleaning, water emergencies, and multi-month reconstruction projects — suggests strong internal quality control.
Services
Service area
Green Clean is headquartered in Fridley, Minnesota, and serves the Twin Cities metro area including Minneapolis and St. Paul. Their website lists a broad service area page covering surrounding suburbs. Their general contractor license is Minnesota-issued.
Review consensus
Reviewers consistently name specific technicians — Tony for his friendliness and willingness to explain every step, Rob and Brock for carpet cleaning skill and product knowledge, Marquise and Whitney for restoration work, Ben for fast water damage assessment, and Aaron for being straightforward about what repairs are actually needed. Multiple reviewers mention that Green Clean recommended against unnecessary work, with one noting they were told to handle some areas themselves rather than pay for service. The 24/7 response time comes up repeatedly: several reviewers describe same-day arrivals for water emergencies, including evenings and weekends. Repeat business is a strong theme — at least five reviewers mention using Green Clean multiple times across different services. Mindy from the office gets mentioned for follow-up calls to check satisfaction.
1 found across 405 total reviews at 4.9★. One homeowner called Green Clean about wet spots in their basement. The company quoted $6,000 to remove all flooring and drywall to identify the source. After they left, the homeowner looked more closely and discovered the issue was their AC unit leaking — a much simpler fix. The owner responded acknowledging the frustration and explaining the estimate was based on the water damage they observed, but did not dispute the customer's account. The quote was based on what they saw, not on identifying the root cause first.
With only one negative review in 18 months across 405 total reviews, there is no meaningful complaint pattern to identify. The company responded to that single negative with a personalized, non-defensive reply that acknowledged the customer's frustration — not a template. The overall review profile suggests a company where field staff consistently communicate well and where the office follows up after jobs. The repeat-customer rate visible in reviews is unusually high for a restoration company.
Tony (restoration technician — praised repeatedly for friendliness, patience, and clear explanations). Rob (carpet cleaning technician — praised for skill and repeat-customer loyalty). Brock (carpet cleaning technician — praised for knowledge and professionalism). Marquise (restoration/inspection — praised for professionalism and thoroughness). Whitney (restoration — praised for quality work). Ben/Benjamin (water damage assessment — praised for fast response and thorough evaluation). Aaron (mitigation manager — praised for honesty about what repairs are needed). Jason (co-owner/reconstruction — praised for communication during long projects). Nick (reconstruction — praised as a joy to work with). Collin (carpet cleaning — praised for hard work). Jose (carpet cleaning — praised for professionalism). Mindy (office manager — praised for follow-up calls).
Green Clean's review profile is about as strong as it gets for a restoration company. Ask for Tony or Aaron if you have a water emergency, or Rob and Brock for carpet cleaning. The one complaint in 18 months involved a potentially premature demolition quote, so before authorizing any tearout work, press for a clear diagnosis of the water source first.
Keep in mind
- Green Clean does both mold testing and mold remediation. Their website says they use third-party testers for mold detection, but ask upfront whether the testing company is truly independent and who selects them.
- Their one recent negative review involved a $6,000 quote to remove flooring and drywall that turned out to be unnecessary — the homeowner later found the problem was a leaking AC unit. Ask detailed questions about what they observe before authorizing demolition.
- They are primarily a water and fire restoration company. Mold remediation is one of several services, not their sole focus. If you have a complex mold situation, ask how many mold-specific jobs they handle per month.
- Pre-inspections may come with a fee depending on circumstances. Clarify costs before scheduling.