Provider profile
Anytime Restoration Services
Provider snapshot
What this listing says
Warren and Macomb County homeowners dealing with water damage that has led to mold, who want one company to handle mitigation through reconstruction under a single insurance claim.
Best for
- Macomb County and Metro Detroit homeowners who need water damage cleanup and mold remediation handled by a single company through their insurance claim.
- Property owners in older homes where mold remediation may uncover asbestos, since Anytime handles both services.
- Commercial property managers in Oakland or Wayne County who need scalable restoration across multiple service types.
- Homeowners whose insurance company has referred them to a restoration contractor and who want reconstruction included in the same scope of work.
- Northern Michigan property owners in the Traverse City or Kingsley area who need mold or water damage services from a company with a local office.
About this company
Anytime Restoration Services is a full-service restoration company headquartered in Warren, Michigan, with additional offices in New Baltimore and Kingsley. Mold remediation is one piece of a broader operation that centers on water damage, fire damage, storm damage, and reconstruction. They handle mold testing, remediation, and abatement in-house, and their website describes using moisture meters, thermal imaging cameras, containment, negative air machines, and dehumidifiers during mold work.
The distinguishing feature here is scope. Most mold-only companies stop at remediation. Anytime Restoration runs the full chain: emergency water extraction, structural drying, mold removal, and then reconstruction of whatever had to be torn out. They also handle asbestos abatement, which matters in older Metro Detroit homes where renovation during remediation can disturb asbestos-containing materials. They use Xactimate for documentation and work directly with insurance adjusters.
The company operates three offices covering a wide territory, from Metro Detroit's Wayne, Oakland, and Macomb counties up through Northern Michigan's Grand Traverse and surrounding counties. They claim 24/7 availability with 30-minute response times.
198 Google reviews at 4.4 stars. That rating sits below the 4.5 threshold where most buyers stop filtering, and the company has not responded to a single negative review in the last 18 months. The positive reviews are dominated by reconstruction and roofing projects managed by Arnie Gilbert, not mold-specific work.
Services
Service area
Headquartered in Warren, Michigan, with offices in New Baltimore and Kingsley. Serves Metro Detroit across Macomb, Oakland, and Wayne counties, including Warren, Sterling Heights, Troy, Rochester, Royal Oak, Farmington Hills, St. Clair Shores, Grosse Pointe, Southfield, and Detroit. Also covers St. Clair, Livingston, and Monroe counties. The Northern Michigan office serves Grand Traverse, Kalkaska, Wexford, Antrim, Leelanau, Benzie, Manistee, Missaukee, Crawford, and Roscommon counties. The claimed territory spanning 14+ counties across two distinct Michigan regions is unusually broad.
Review consensus
Arnie Gilbert is the standout name. He appears in roughly 30 positive reviews as a project manager, consistently praised for communication, site visits, attention to detail, and keeping projects on schedule. Reviewers describe him coordinating roofing, flooring, drywall, painting, and full basement rebuilds. Brien Scales draws recent praise for drywall and shower work from multiple 2026 reviews. Jim Hanna is mentioned for siding work and insurance coordination. On the mitigation side, Walter, Horace, and Sergio earn praise for basement water removal and work ethic. Jordan receives positive mentions for fast water damage response and clear communication about the extraction process. Multiple reviewers highlight the company's ability to handle large insurance-driven projects from start to finish.
9 found across 198 total reviews at 4.4★. The most detailed complaint comes from James Napper, who describes a water damage restoration that went off the rails during reconstruction. He names Jordan as an adjuster who allegedly promised to cover the deductible and then denied it, and George as the rebuild manager who kept reducing the scope of work while requesting more money. The project involved drywall, flooring, drop ceiling, and bathroom fixtures, with Napper describing subcontractor quality issues at each stage. Marva De Armas describes a sump pump overflow job where Mike quoted one price but the company later invoiced a much higher amount and placed a lien on her house. She also reports the basement was not properly dried, requiring her to rip out carpet and treat for mold herself. Marie Butler, a Local Guide with 18 reviews, describes a roof repair where the company lost a payment check and then repeatedly called demanding payment, even after she provided bank records showing both checks were deposited. Three reviews from February 2026 (Danbo, Lars, and one from Xela that contradicts its 1-star rating) mention worker conduct issues including inappropriate and disrespectful comments. Four additional 1-star reviews have no text.
There is a split between the field experience and the back-office experience. Reviewers who worked with Arnie Gilbert on reconstruction projects are overwhelmingly positive. The complaints cluster around billing, scope changes, and communication failures during the mitigation-to-rebuild handoff, particularly when other staff manage the project. The company relies heavily on subcontractors for drywall, flooring, and plumbing, and quality control on those subs is inconsistent based on the Napper review. The zero percent owner response rate on negative reviews is notable for a company this size.
Arnie Gilbert (project manager — overwhelmingly positive). Brien Scales (project manager — positive). Mark (project manager — positive). Jim Hanna (project coordination/siding — positive). George (rebuild manager — negative, named in scope and cost dispute). Jordan (adjuster/mitigation — mixed, positive for water response, negative for alleged deductible promise). Mike (supervisor/mitigation — mixed, positive for one reviewer, negative for billing dispute and incomplete drying). Walter (mitigation crew — positive). Horace (mitigation crew — positive). Sergio (mitigation crew — positive). Dan (tradesman — positive). John (restoration — positive). Lisa (office staff — negative, unresponsive to payment proof). Bruce (coordination — positive). Angel (process communication — positive).
Ask for Arnie Gilbert as your project manager if your job involves reconstruction. His track record across dozens of reviews is consistently strong. For mold-specific work, get the full scope and price in writing before anything starts, and consider hiring an independent testing company to confirm findings before and after remediation. Watch for scope changes mid-project and push back immediately if the quoted price shifts.
Keep in mind
- Anytime Restoration does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before or after their work.
- Billing disputes are the most detailed complaint pattern in recent reviews. Two reviewers describe being charged more than the agreed price, and one reports a lien placed on her home after a disputed invoice. Get a written scope and price before work begins.
- The company has not responded to any of its 9 recent negative reviews. Zero owner responses out of 9 complaints suggests the company is not actively managing its reputation or addressing public concerns.
- Most positive reviews mention roofing, reconstruction, and water damage work. Very few reviews specifically describe mold remediation projects, so the review track record for mold work specifically is thin.
- The service area spans from Metro Detroit to Northern Michigan, covering 14+ counties. Confirm response times and crew availability for your specific location before committing.