Provider profile
Zolman Restoration
Provider snapshot
What this listing says
Southeast Michigan homeowners dealing with insurance-covered water or mold damage who want a full-service restoration company backed by Sachse Construction's commercial building resources.
Best for
- Homeowners in Oakland, Macomb, Wayne, Washtenaw, or Livingston County dealing with water damage that has led to mold growth.
- Property managers who want a single company to handle mitigation, remediation, and reconstruction under one insurance claim.
- Commercial property owners who need a restoration company with national reach through the Sachse Construction network.
- Insurance-referred jobs where the homeowner wants a company experienced in working directly with carriers like State Farm, AAA, and USAA.
- Anyone who needs 24/7 emergency response for water, fire, or mold in Southeast Michigan.
About this company
Zolman Restoration is a full-service restoration company headquartered in Walled Lake, Michigan, with a second office in Sterling Heights. They are a subsidiary of Sachse Construction, a national construction management firm founded in 1991. That parent company connection gives Zolman access to construction resources across all 50 states, though their core mold and restoration work focuses on five counties in Southeast Michigan.
For mold specifically, Zolman works with outside third-party hygienists who handle testing and write the remediation protocol. Zolman then executes that protocol. Their website describes a three-step process: inspection with infrared cameras and moisture meters, testing through the hygienist, then remediation following the hygienist's plan. They hold IICRC AMRT (Applied Microbial Remediation Technician) and CMRS (Council-level Microbial Remediation Supervisor) credentials. They also list containment, air filtration, and dehumidification as part of their remediation process.
Beyond mold, Zolman handles water and flood damage, fire and smoke restoration, wind and storm damage, personal property restoration, and biohazard cleanup. They run a P.R.E.P. (Preliminary Restoration Emergency Plan) program for commercial clients — a pre-disaster planning service that property managers use to have a response plan in place before emergencies happen. They also offer carrier consulting, working directly with insurance companies on claims.
At 4.6 stars across 139 Google reviews, Zolman sits in solid territory. The vast majority of reviews describe smooth insurance-claim experiences where the company handled everything from mitigation through rebuild. The two recent one-star reviews stand out partly because the rest of the review history is so consistently positive.
Services
Service area
Headquartered in Walled Lake, Michigan with a second office in Sterling Heights. Core service area covers five counties in Southeast Michigan: Livingston, Macomb, Oakland, Washtenaw, and Wayne. They claim national commercial capability through their sister company Sachse Construction, with case studies showing projects in Chattanooga, TN; Southwest Florida; and Texas — but residential mold work is limited to the SE Michigan footprint.
Review consensus
Project managers get called out by name repeatedly. Rip draws praise for handling water damage restoration with care and follow-through. Danny Y is mentioned across multiple reviews for managing projects from start to finish and treating homes with care. Jeanine Muller and Ryan Margrave both get named by a reviewer who described detailed, attentive project management during a full home restoration. Deshawn earned praise as a team lead for keeping a water mitigation project organized. Eric S was recognized for going out of his way on a drain pipe repair. Jake, Ahmed, Andrew Thomas, and Bill Emerick are all named for efficient cleanup work. Reviewers consistently highlight communication — calls returned quickly, updates provided without having to chase anyone, and the insurance claim process handled on their behalf.
2 found across 139 total reviews at 4.6★. Matt Morang (May 2026) gave a detailed account of a residential restoration after a burst pipe. He described tiles being ordered late and selling out, paint quality issues including brown spots and paint on new hardware, a razor blade left on the floor, and dust covering belongings because no protective sheeting was used. He said he tried to back out after the first day but was told everything would work out. The owner responded that the project was completed on schedule and that additional work outside the insurance scope was done at no cost, but did not address the specific complaints about tile delays or the razor blade. Mark C (September 2025), a plumbing contractor, reported a power tool went missing from a shared commercial jobsite where Zolman was working. He said project manager Bradley Adams promised to replace it but repeatedly made excuses and eventually stopped responding. The owner response referenced security camera footage and asked Mark to call to discuss findings — suggesting the claim may be disputed.
Both one-star reviews come from very different situations — one residential, one commercial — and describe different problems (workmanship vs. honesty). There is no pattern connecting them. The owner responds to both at 100%, but the responses lean toward defending the company's position rather than directly engaging with the specifics of each complaint. On the positive side, the pattern is clear: Zolman's strength is project management communication. Reviewer after reviewer names their project manager and praises the handholding through the insurance process.
Rip (project manager — positive, multiple reviews). Danny Y (project manager — positive, multiple reviews). Jeanine Muller (project manager — positive). Ryan Margrave (project manager — positive, multiple reviews). Deshawn (team lead — positive). Eric S (project manager — positive). Jake (technician — positive, multiple reviews). Ahmed/Ahmad (technician — positive, multiple reviews). Andrew Thomas (technician — positive). Bill Emerick (technician — positive). Dee (team lead — positive). Justin (project manager — positive). Trevor (technician — positive). Philip (technician — positive). Dan (technician — positive). John (technician — positive, multiple reviews). Dayton (technician — positive). Nick (technician — positive). Melinda (project support — positive). Jason (project manager — positive). Jim (electrician — positive). Darin (representative — positive). Scott (project manager — positive). Aidan (technician — positive). Daniel (technician — positive). Nissa (technician — positive). Rob B (staff — positive). Rob C (staff — positive). Alex (staff — positive). Bradley Adams (project manager — negative, accused of not following through on replacing a missing tool).
Zolman is a strong pick if you want a company that will manage your insurance claim and restoration from start to finish without you having to coordinate subcontractors yourself. Ask for one of the project managers reviewers consistently name — Rip, Danny, Jeanine, or Ryan. Watch the details on paint and finish work: the one detailed negative complaint centered on poor craftsmanship in a residential setting, so walk through the final product carefully before signing off.
Keep in mind
- Zolman does both mold testing (through their partner hygienists) and remediation. Ask whether the hygienist who writes the remediation protocol is truly independent or has a financial relationship with Zolman.
- They are a restoration company first, not a mold-only company. Mold remediation is one of six service lines. If you need a firm that does nothing but mold work, this is not that.
- One detailed 2026 complaint described tile ordering mistakes, paint quality issues, and debris left behind during a residential restoration. The owner response acknowledged extra work was done at no cost but did not directly address each specific issue.
- Their national capability is through their sister company Sachse Construction. For residential mold work, you are dealing with the local Southeast Michigan operation.
- Most reviewers were referred to Zolman by their insurance company. If you are paying out of pocket, confirm upfront how pricing differs from insurance-claim work.