Provider profile
Father & Son
Provider snapshot
What this listing says
Downriver Detroit homeowners dealing with basement flooding or mold who want a family-owned crew where an owner — Bryon or Nick — shows up on every job.
Best for
- Homeowners in Taylor, Downriver Detroit, or surrounding Wayne County communities facing water damage or mold after a basement flood, sewer backup, or pipe burst.
- People who want an owner-operated company where Bryon or Nick personally assesses the damage and stays involved throughout the project.
- Homeowners dealing with insurance claims — multiple reviewers say the company handled insurance coordination directly, reducing the burden on the homeowner.
- Property owners who need both the investigation and the remediation handled by one company, and are comfortable with that arrangement after asking the right questions.
- Commercial property managers needing mold remediation or water damage restoration in the Metro Detroit area.
About this company
Father & Son Restoration is a family-owned restoration company based in Taylor, Michigan, serving the Downriver and Metro Detroit communities. They handle water damage, fire damage, mold remediation, and asbestos surveys for both homes and businesses. Owner Bryon Rocz runs the operation, and the company commits to having an owner present on every job.
What stands out is the scope of work they take on in-house. They do mold investigations and remediation, water extraction and structural drying, fire and smoke cleanup including nicotine removal, asbestos testing, and carpet and upholstery cleaning — all under one roof. Their mold page describes isolating affected rooms, tearing out drywall, cleaning exposed surfaces, and running air scrubbers. Multiple reviewers confirm the containment and drying process firsthand. The company is IICRC-certified and uses truck-mounted equipment for cleaning work.
The business has been operating for over 15 years. Bryon and Nick handle the front-end — assessments, insurance coordination, and customer communication — while crew members like Eli, Mike, Jake, Keith, and Scott do the hands-on work. Several reviewers mention that Bryon helped them navigate insurance claims, and one noted he discovered gas leaks during a mold inspection. The company works directly with insurance agents and emphasizes up-front pricing with no bait-and-switch.
A perfect 5.0 rating across 105 Google reviews is rare for any service company. The volume spans several years and covers water damage, mold, fire, and cleaning jobs. Reviewers consistently describe fast response times — often same-day — and personal attention from the owners. That kind of sustained consistency across different service types is unusual.
Services
Service area
Father & Son Restoration is headquartered in Taylor, Michigan. They serve the Downriver and Metro Detroit area, listing these cities specifically: Allen Park, Brownstown, Dearborn, Dearborn Heights, Flat Rock, Grosse Ile, Lincoln Park, Monroe, Riverview, Romulus, Southgate, Trenton, Woodhaven, and Wyandotte. Most of these are within 15 miles of Taylor in southern Wayne County.
Review consensus
Bryon (owner) is mentioned by name in the majority of reviews. Reviewers praise his fast response — often arriving within hours of the first call — his willingness to explain the process in detail, and his direct involvement in insurance coordination. Nick draws similar praise for being helpful and honest, including telling customers when they do not need additional work. Eli is highlighted for hands-on work quality, particularly lead paint removal and going above and beyond to make customers comfortable. Crew members Mike, Jake, Keith, and Scott are named for punctuality, clean work, and respectful behavior. Across the board, reviewers describe a team that shows empathy during stressful situations like floods, fires, and mold discovery.
0 found across 105 total reviews at 5.0★. No negative reviews (1-3 star) were found in the last 18 months. Across all 105 reviews, the company holds a perfect 5.0 rating. There is no recent complaint data to analyze.
The absence of any negative reviews across 105 total is statistically unusual for a restoration company. Restoration work involves insurance disputes, surprise costs, and high-stress situations that typically generate at least a few complaints. This could reflect genuinely exceptional service, active reputation management, or a combination. The owner-present-on-every-job model likely contributes — it is harder for communication breakdowns to happen when an owner is personally managing each project.
Bryon/Byron/Brian Rocz (owner — overwhelmingly positive, praised for fast response, knowledge, insurance help, and personal involvement). Nick (owner/manager — positive, praised for honesty, helpfulness, and not pushing unnecessary work). Eli (crew — positive, praised for quality work and going above and beyond). Mike (crew — positive, praised for punctuality and clean work). Jake (crew — positive, mentioned for carpet cleaning quality). Keith (crew — positive, mentioned for meticulous cleanup). Scott (crew — positive, praised for professionalism and knowledge).
With 105 reviews at a perfect 5.0 and no recent complaints, Father & Son has one of the cleanest review records you will find in restoration. Ask for Bryon or Nick on the initial assessment. Because they do both testing and remediation, get clear documentation of any mold findings before committing to remediation work, and consider whether an independent test gives you more confidence in the scope of work.
Keep in mind
- Father & Son does both mold investigations and mold remediation. That means the same company identifying the problem also profits from fixing it. Ask whether they will accept a third-party assessment or if you can get an independent test before remediation begins.
- Their service area lists 15 cities across Downriver and Metro Detroit. Confirm response times and availability for locations farther from their Taylor headquarters, especially for non-emergency work.
- The company is primarily a restoration outfit — water, fire, mold — not a dedicated mold-only specialist. If your situation involves only mold without water or fire damage, ask how their mold-specific process differs from a post-flood cleanup.
- With a perfect 5.0 rating and zero recent negatives, there is no complaint data to flag patterns. That is genuinely uncommon. It means there are no red flags, but it also means you are relying entirely on positive signals.