Provider profile
Accurate Carpet Cleaning Services LLC
Provider snapshot
What this listing says
Toledo-area homeowners dealing with basement flooding or mold who want a single owner-operated company that handles extraction, remediation, and rebuild without subcontractors.
Best for
- Homeowners in the Toledo, Sylvania, or Southeast Michigan area who need mold removal or flood cleanup from a locally rooted company.
- Buyers who want a single company to handle water extraction, mold remediation, and rebuild work without juggling multiple subcontractors.
- Commercial property managers needing recurring carpet or upholstery cleaning with next-day scheduling.
- Pet owners dealing with stubborn carpet stains and odors that other cleaners could not remove.
- Anyone needing 24/7 emergency water extraction after a burst pipe, sump pump failure, or sewage backup.
About this company
Accurate Carpet Cleaning Services is a family-owned restoration company based in Petersburg, Michigan, serving the Toledo metro area across Northwest Ohio and Southeast Michigan. Jeff Grycza started the business in May 1988 at age 19, originally as an evening and weekend carpet cleaning operation. It has since grown into a full-service restoration outfit handling mold removal, flood cleanup, water damage, fire damage, and carpet and upholstery cleaning. The company is not a franchise.
What stands out is that all work stays in-house. Grycza's website states they never subcontract, handling everything from water extraction and mold remediation to drywall replacement and painting with their own crews. The owner says he is personally present on mold job sites. They offer 24/7 emergency service with dedicated phone lines for Toledo, Sylvania, and Michigan.
Grycza built the company from a one-person carpet cleaning side job into a multi-truck operation over 36 years. The business holds a BBB A+ accreditation and maintains three local phone numbers covering their service territory. Office hours run Monday through Saturday, 9 a.m. to 5 p.m., with after-hours emergency availability.
A perfect 5.0 Google rating across 530 reviews is rare for any service company, let alone one that has been operating for decades. That volume with zero sustained complaints suggests consistent execution, though the vast majority of recent reviews focus on carpet cleaning rather than mold or water damage work.
Services
Service area
Based in Petersburg, Michigan, with phone lines covering Toledo, Sylvania, and the broader Michigan side. They serve Northwest Ohio and Southeast Michigan, centered on the Toledo metro area. The two-state claim is reasonable given their location near the Ohio-Michigan border, but buyers at the far edges of either region should confirm coverage.
Review consensus
Austin and Jaydon appear in the vast majority of recent reviews and are consistently praised for being punctual, polite, and efficient. Multiple reviewers specifically note that the pair removed pet stains other companies could not. Several repeat customers mention using the company for years. Jennifer is praised for scheduling flexibility and helpfulness when appointments need to change. Jeff is mentioned by name in at least one review as part of the leadership team. Reviewers frequently highlight same-week or next-day availability, fair pricing, and willingness to explain the cleaning process step by step.
1 found across 530 total reviews at 5.0★. The only recent negative is a 3-star review from Lindsay Moore, who felt her tile cleaning was rushed and overpriced. The crew arrived at 9:00 a.m. and left by 9:30 a.m., and the tile did not appear fully cleaned. She noted the carpet cleaning portion was satisfactory. The owner responded with an apology and an invitation to give the company another chance, signed by the Grycza family. This is a single data point, not a pattern.
The Austin-and-Jaydon duo appears in nearly every recent review, suggesting the company runs a tight two-person field team for most jobs. This consistency likely drives the high ratings -- customers get the same crew each time. The risk is that quality depends heavily on these two individuals. If either leaves, the experience could change. Also notable: the owner response to the single negative review was personalized and signed by the family, not a template.
Austin (field technician -- overwhelmingly positive across dozens of reviews). Jaydon (field technician, also spelled Jayden, Jadon, Jaden, Jaidyn, Jardin -- overwhelmingly positive, always paired with Austin). Jennifer (scheduling/office -- positive, praised for flexibility and helpfulness). Jeff Grycza (owner -- mentioned positively, described as hands-on at mold job sites). Jason (field technician -- mentioned once positively by David Jones, appears to substitute occasionally).
Ask for Austin and Jaydon by name if you are booking carpet or upholstery cleaning -- they are the team behind the company's reputation. For mold or water damage work, ask Jeff directly about the scope, timeline, and what post-remediation verification looks like. The single tile-cleaning complaint is a one-off, but if tile is your main concern, get a clear written scope before the crew arrives.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest because the same company that identifies the problem profits from fixing it. Ask whether they will accept a third-party test result or recommend an independent tester.
- Most of their 530 Google reviews are for carpet and upholstery cleaning, not mold or water damage work. The 5.0 rating reflects cleaning performance, not necessarily remediation outcomes.
- Their service area spans two states. If you are on the edges of Northwest Ohio or Southeast Michigan, confirm they will service your specific location without additional travel charges.
- The one recent complaint involved tile cleaning described as rushed and overpriced. If you need tile work, ask for a detailed scope and timeline upfront.
- The website makes broad claims about mold stages and health effects without citing sources. Ask about their specific remediation methods and what post-remediation verification they provide.