Provider profile

Lyon Restoration - Best Restoration Company in Michigan

New Hudson, MI / 5 rating / 27 reviews / Water damage restoration service

LR

Provider snapshot

What this listing says

Southeast Michigan homeowners dealing with water damage or mold who want to work directly with owner Javier Morales rather than a franchise call center, with 22 years of restoration experience behind every project.

Owner on every jobFull rebuild in-house24/7 emergency response
Base location New Hudson, MI
Provider type Restoration company
Public reviews 5 from 27 reviews

Best for

  • New Hudson, Lyon Township, and the broader Southeast Michigan corridor between Detroit and Lansing, especially for water damage emergencies where same-day response matters.
  • Homeowners who want a single company to handle mold remediation and the full structural rebuild afterward, avoiding a handoff between separate contractors.
  • Property owners who value dealing directly with the business owner rather than a project manager or franchise dispatcher.

About this company

Lyon Restoration is an owner-operated restoration company headquartered in New Hudson, Michigan, serving Lansing, Detroit, Ann Arbor, Kalamazoo, and surrounding communities. Owner Javier Morales holds IICRC credentials in water damage restoration (WRT) and applied microbial remediation (AMRT) under certification number 93796. He answers calls directly and oversees every project personally. The company handles water damage, fire and smoke damage, mold remediation, selective demolition, and full reconstruction.

For mold work, their website describes containment with polyethylene sheeting and negative air pressure, HEPA air scrubbers running throughout remediation, removal of colonized porous materials, antimicrobial treatment of salvageable surfaces, HVAC decontamination, and source moisture correction. They carry the project through full rebuild afterward, replacing drywall, insulation, and finishes. The fact that one company handles everything from emergency mitigation through reconstruction means you avoid coordinating between a remediation crew and a separate general contractor.

Morales started in restoration over 22 years ago and runs Lyon Restoration as an independent, locally owned business. The company claims 70 mold removal projects, 1,000 water damage projects, and 250 fire damage projects completed. A 5.0 Google rating across 27 reviews is a strong signal, though the review count is still modest. Every review with substantive text mentions Javier by name, which is consistent with the owner-operated model the company describes.

Services

Mold remediationmold removalwater damage restorationwater extractionstructural dryingfire damage restorationsmoke and soot cleanupdemolitionconstructionreconstructioninsurance coordinationHVAC decontamination

Service area

Lyon Restoration is headquartered at 44 Charlevoix St, New Hudson, Michigan. They list primary service areas as Detroit, Lansing, Ann Arbor, Kalamazoo, and New Hudson, covering Wayne, Oakland, Macomb, Washtenaw, Ingham, Eaton, and Clinton counties. Kalamazoo is roughly 130 miles from their base, so confirm response times and coverage for the western edge of that range.

Review consensus

What reviewers praise

Javier Morales dominates the reviews. Kristina L describes receiving an honest assessment and a competitive quote after another company tried to overcharge her. Brian says Javier kept him updated with photos and phone calls, then came back to reinstall appliances and fix small issues beyond the original scope. Rachel Worthington credits Javier and his team with handling a main-floor and basement flood quickly during a stressful time. Shannon Emery highlights his communication during a septic backup cleanup. Andrew Lucki notes same-day equipment deployment and patience coordinating schedules around his family. Multiple reviewers specifically mention fast response, direct communication from Javier himself, and work that went beyond the contracted scope.

What low reviews reveal

0 found across 27 total reviews at 5.0★. No 1-star reviews exist in the last 18 months. With 27 total reviews at a 5.0 rating, the absence of negatives is consistent with the owner-operated model but the sample remains small.

Named staff

Javier Morales (owner — named in the majority of reviews for honesty, fast response, hands-on project management, communication with photos and calls, and going beyond the original scope of work).

Bottom line

Ask for Javier when you call and confirm he will be personally involved in your project. Get the scope, timeline, and pricing in writing before work starts. With 27 reviews and no negatives, the track record is clean but still building. If your property is far from New Hudson, confirm response time and whether distance affects the estimate.

Keep in mind

  • Twenty-seven reviews is a modest count. The 5.0 rating is clean but has not been tested by the volume where complaint patterns typically surface. A company with 100 or 200 reviews at 4.8 tells you more about consistency under pressure.
  • Lyon Restoration claims to serve Lansing, Detroit, Ann Arbor, and Kalamazoo from a New Hudson headquarters. That covers a wide geographic range. Detroit is roughly 40 miles east, Lansing is 70 miles northwest, and Kalamazoo is 130 miles west. Confirm response time and any travel charges for locations far from New Hudson.
  • The website mentions air quality testing and moisture detection during mold inspections, but does not clarify whether post-remediation clearance testing comes from an independent third party. Ask about this before signing a contract.