Provider profile
Disaster MD Restoration Services
Provider snapshot
What this listing says
Lapeer-area homeowners dealing with water damage that has led to mold, where a single restoration company can handle extraction through remediation under one contract.
Best for
- Lapeer, Clinton Township, and southeastern Michigan homeowners who need mold removal tied to water damage and want one company to handle both.
- Homeowners facing a basement flood who need same-day water extraction with mold prevention built into the drying process.
- Buyers who want a family-owned restoration company rather than a franchise operation.
- Florida homeowners in Pinellas County dealing with post-hurricane mold from flood or wind damage.
- Property owners with multi-trade disaster damage — fire, water, mold, debris — who want to avoid coordinating separate contractors.
About this company
Disaster MD is a family-owned restoration company headquartered in Lapeer, Michigan, with a second office in Largo, Florida. Mold remediation is one piece of a broader disaster-recovery operation that also covers water damage, fire damage, trauma cleanup, demolition, and board-up services. They hold IICRC and EPA Lead Safe certifications.
The mold work follows directly from their water damage jobs. They extract standing water, place drying equipment, then inspect for mold growth before it spreads. Their website describes customizing remediation to the building layout, ventilation, and moisture conditions rather than applying a single approach. Nothing on the site or in reviews points to unusual equipment or methods beyond what most restoration companies use.
The company describes itself as family-owned and has operated for over two decades across southeastern Michigan. They expanded into Pinellas County, Florida, doing hurricane recovery after Helene and Milton. That dual-state presence is unusual for a company this size.
The 3.9-star Google rating across 34 reviews is a yellow flag. Five recent 1-star reviews — all from Local Guide accounts, all without text — sit alongside a cluster of enthusiastic 5-star reviews. The owner has responded to none of the negatives, which makes it hard to assess what went wrong.
Services
Service area
Headquartered in Lapeer, Michigan, with a second office in Largo, Florida. Michigan coverage centers on southeastern Michigan including Lapeer, Clinton Township, Detroit, Sterling Heights, and Mt. Clemens. The Florida operation focuses on Pinellas County, where they have done hurricane recovery work. The dual-state claim is broad for a family-owned company — confirm local crew availability for your area.
Review consensus
Julia stands out across multiple reviews. Cicily Jones thanked Julia by name in June 2026, and Pegi Brandt described Julia and Tyler as invested in making sure the customer understood each step of the process. Isaiah drew praise from Amanda G. for helping navigate an insurance claim after a basement flood. Multiple reviewers mention fast response times, with Craig noting a crew arrived at 2 AM and left the site clean. Ryan Firchau called them fast, friendly, and fair. Matt Edwards said his house looked better after the mold removal than before the damage.
5 found across 34 total reviews at 3.9★. All five recent 1-star reviews came from Local Guide accounts with established review histories (10 to 70 total reviews each), which lends some credibility to the ratings. However, none of them include any text describing what went wrong. Three arrived in a tight cluster — two on March 21, 2025, and one on June 23, 2025 — followed by two more in late 2025 and January 2026. The complete absence of detail makes it impossible to identify whether these reflect a service failure, a billing dispute, or something else entirely. The owner did not respond to any of them.
The review profile splits sharply: nearly all positive reviews are detailed and enthusiastic, while every negative review is textless. That pattern is unusual. It could reflect unhappy customers who did not want to elaborate, or it could signal something else entirely. The 0% owner response rate on negatives contrasts with what appears to be an engaged, family-run operation based on the positive reviews. The January 2022 cluster of 5-star reviews (six posted within five days) and the January 2026 cluster (eight posted within four days) also stand out as concentrated bursts.
Julia (project manager — praised by Cicily Jones, Pegi Brandt, and Carl G. for communication and follow-through). Tyler (crew member — praised by Pegi Brandt alongside Julia for being friendly and going above expectations). Isaiah (manager — praised by Amanda G. for handling insurance claims and ensuring timely completion).
Ask for Julia or Isaiah by name — both have a track record of follow-through in reviews. Get a written scope and timeline before signing, and ask the company to explain their 1-hour response commitment for mold-specific work. The five unexplained 1-star reviews and zero owner responses to them are worth raising directly: ask what happened and how they resolved those situations.
Keep in mind
- The 3.9-star Google rating is below average for restoration companies. Five 1-star reviews appeared between March 2025 and January 2026, all without text, so it is impossible to know what prompted them.
- The owner has not responded to a single recent negative review. That 0% response rate means you cannot gauge how the company handles complaints.
- Mold remediation is a secondary service line here — water damage restoration is the primary identity. Ask whether the crew assigned to your mold job has specific mold remediation experience or primarily does water work.
- They claim to serve both Michigan and Florida. If you are in Florida, confirm that local crews are available and not traveling from Michigan for your job.
- The website mentions a 1-hour response time but does not clarify whether that applies to mold-only calls or just water emergencies.